Consumer Products Growth and Turnaround President with history of mid-cap success delivering superior revenues, profits and market performance for emerging, distressed, and private equity portfolio companies. Financially-oriented marketing strategist, effective team builder and leader who has launched and profitably grown consumer brands in domestic and global markets including healthcare, medical devices, nutrition, consumer durables and housewares. Reputation for quickly assessing company and market SWOT and successfully adapting Fortune 100 best practices to smaller resource-constrained and non-CPG companies; equally comfortable interacting with board members, investors, customers, and employees in the office, lab, or plant. Fluent in German.
PROFESSIONAL EXPERIENCE
HOUSEWARES START-UP COMPANY 2012 present President Investor and key executive of entrepreneurial start-up housewares company launching patented single-serve coffee (Keurig, Nespresso, Dolce Gusto, Verismo) accessory " Building company from scratch with founder/designer (who is focused on product design, engineering, procurement, contract manufacturing, QA, logistics); responsible for raising capital/managing cash flow, comprehensive business plan, gaining distribution in national retailers (secured distribution at Target, Macys.com, Costco.com, QVC.com, Bonton.com, Kohls.com), all elements of marketing mix, systems; acting as CFO
CONSULTING GROUP, LLC 2007 - 2008, 2010 - Present President Consulting practice specializing in consumer products strategy, development and turnaround, focused on private equity portfolio companies either in distressed turnaround or underdeveloped high growth potential. Clients include:
? Startup providing email-based interactive marketing platforms capable of real time determination of attitudes/interests of consumers/voters targeted by behavior or geo/demographics, providing optimized ROI based on consumer/voter response (2010-present) ? Startup internet company leveraging award-winning documentary film about regaining health through fresh fruit/vegetable fasting (over 250K registered users in database since April 2011 launch) (2010-2011) ? Private equity portfolio company; evaluated inevaluated inefficient new product development program, recommended potential savings of $750K annually while significantly reducing development cycle (2008) ? Private equity portfolio company; provided best practices assessment of sales and marketing strategy/personnel in anticipation of Lawn & Garden division sell-off (2008) ? Private equity firm; developed three year business strategy integrating distressed bolt-on brands into existing portfolio company, growing EBITDA to 10%+ (2007)
START-UP COMPANY, INC. 2008 - Present Board of Directors Investor and active board member of start-up company holding patented technology to reduce fat content and improve flavor and holding time of deep fried food, both commercially and in-home ? Finalizing strategic business plan for commercial application of technology through patent licenses to national restaurants and branded food purveyors; technology will be consumer branded (e.g., Splenda, NutraSweet, Intel)
SUPERPREMIUM HOUSEWARES COMPANY 2009 - 2010 Chief executive of high growth (+20% p.a.) superpremium line of small kitchen appliances and cookware selling at $140MM+ run rate across US/Canada with double digit EBIT. Grew business above category average while maintaining sheltered distribution strategy (Williams-Sonoma, SurLaTable, Macy?s, Bed Bath & Beyond, The Bay) ? Revamped company website to generate significantly greater DTC sales, capturing both manufacturer and retailer margins; introduced ?Living Manual? online to minimize consumer returns and improve consumer experience ? Negotiated and signed contract with third party logistics firm (3PL) subleasing warehouse and contracting supply chain and logistics, eliminating 26 FTEs and saving $800K p.a. in operating expenses ? Reduced US working capital by -$3MM through liquidation of obsolete/discontinued housewares inventory ? Initiated closure of unprofitable Canada housewares business, estimated to improve Canada EBIT +210 bp
PRIVATE EQUITY CONSUMER DURABLES PORTFOLIO COMPANY 2008 - 2009 Drove brand equity while growing FCF and EBITDA in $1,000MM plumbing products portfolio company; charged with increasing brand equity for large multiple at liquidity event; subsequently given P&L responsibility for $200MM division business with 800 employees through six direct reports Vice President & General Manager ? Division ? Identified cost and working capital reductions contributing +$1.25MM EBITDA in Monterrey, Mexico factory after two weeks; initiated private label manufacturing negotiations with Home Depot, Lowe?s, ACE, TruValue to bring plant to full capacity ? Led category line review at Home Depot resulting in three incremental SKUs and forecasted +16% sales growth
Chief Marketing Officer ? Developed strategic marketing plan to differentiate company products with key USPs while increasing price ? Implemented CRM promotional and merchandising programs with Home Depot and Lowe?s, establishing metrics and measuring ROMI for $50MM+ trade marketing budget; included online and POS programs
CONSUMER HOUSEWARES COMPANY 2003 ? 2007 President & Chief Executive Officer Top executive in charge of $200MM+ company marketing cookware, bakeware, kitchen accessories and small domestic appliances. Recruited by French parent corporation to turn around US business in major decline since 1998. Assumed full operational control January 2004 following probationary period and subsequent departure of North America CEO. ? Halted long-term decline in Net Sales and Operating Profit by eliminating unprofitable SKUs, incenting Sales on profitability, and replacing Sales and Marketing management with demonstrated performers; improved 2004 Operating Margin +$600M vs. 2003, despite $23MM decline in Net Sales due to mid-2003 loss of 85% of Wal-Mart listings for 2004 shelf set. Vs. Prior Year 2003 2004 2005 2006 Net Sales ($MM) -25.1 -23.0 +5.8 +32.8 Operating Profit ($MM) -8.2 +0.6 +2.4 +5.2 Operating Profit at 2003 Exchange Rate ($MM)-8.2 +2.4 +4.2 +7.3
? Personally initiated and led successful August 2006 acquisition of $110MM business for $36MM in Chapter 11 "363" auction; successfully integrated systems, supply chain, sales, customer service and credit/collections. ? Personally negotiated and signed licensing agreement with Chef Emeril Lagasse for product line forecasted to generate incremental +$20MM annually; 100% acceptance of all SKUs by all retailers presented with Q4 2006 allocations. ? Improved accuracy of corporate financial forecasting from previous four year average of +20% over actual to -1.2% under actual. Instituted disciplined approach to managing business including zero-based budgeting/forecasting and six-quarter planning process for national accounts in Mass, National Chains, Home Specialty, Department Stores and QVC. ? Secured incremental $1.7MM cookware promotion at Wal-Mart for 2004 following mid-2003 loss of 85% of business for 2004 shelf set; regained 70% of lost business in 2005 shelf re-set, gained an additional +10% business for 2006 shelf set and an additional +8% business for 2007 shelf set. Grew 2004 Target category business +68%, secondary business +189% vs. 2003 by combination of new distribution, expanded shelf facings and increased secondary display activity, compensating for Wal-Mart losses. Gained $2MM+ listings in Costco following seven year absence. ? Reduced 2006 working capital by -$18MM vs. 2004 through aggressive inventory management, improved production planning, and reduction of DSO from 68 days to 52 days; reduced obsolete inventory from $11.8MM in December 2003 to $2.5MM in December 2006.
MARKETING GROUP, LLC 2003 President Retained consulting practice specializing in consumer new products strategy and development. Revenue clients included: ? OraPro, a start-up company focused on cosmetic and therapeutic oral care products distributed at retail; ? Roche Diagnostics Corporation, the world leader in diagnostic healthcare.
MEDICAL DEVICE/SOFTWARE COMPANY 2002 Vice President of Worldwide Sales, Chief Marketing Officer Senior revenue executive for a consumer healthcare, medical device and software company with proprietary technology that quickly and accurately measures resting metabolic rate (calories burned at rest each day). Recruited to establish consumer and professional brand awareness, build domestic and international sales organizations, provide world class business practices to a pre-IPO start-up. Helped lead successful IPO in July, 2002 during major market downturn, generating $30MM in capital. ? Concluded $20MM+ agreement with HealthSouth providing metabolic measuring services to consumers at 2000+ facilities. ? Concluded multi-year, $10MM+ distribution agreement with Mead Johnson to sell devices/refills to hospital dietitians, obstetrician/gynecologists, and oncologists nationally starting January 2003. ? Negotiated $2MM+ agreement with Sam?s Club for exclusive club outlet distribution of metabolic measurement voucher, customized weight management software and subscription web-based nutrition service; also negotiated similar retail distribution with national chain of 5300 health/nutrition stores. ? Reviewed, selected, and hired consumer advertising agency (DDB), medical advertising agency (1Health), and sales promotion agency (Arc); directed creative development/production for Q4?02/Q1?03 national consumer TV/print campaign, medical campaign, as well as training/sales/detailing materials for distribution partner sales organizations.
FORTUNE 100 CONSUMER PRODUCTS COMPANY 1993 - 2001
Kronberg, Germany Vice President, Power Oral Care 1998 ? 2001 Selected due to outstanding marketing and leadership skills to increase worldwide profitability of and direct all consumer and dental strategies for the $650MM+ power oral care SBU, the company's fastest-growing. Directed both ongoing and new product strategies, pricing strategies by geographic region, final product feature determinations, advertising concept and copy development, public relations, website strategy/content/format and packaging structures/designs. Actively participated in global key account presentations by introducing new products and negotiating customized promotions. Handled approval for all capital expenditures ($100MM+ in 2001) and coached direct reports on staff development, negotiation tactics, and sales techniques. Directed Manufacturing and Logistics/Production Planning on allocations by strategically and financially prioritized global regions/major markets due to stronger demand than forecasted. Reported directly to President of Oral Care, who reported to Chairman/CEO of corporation; negotiated separation with as a result of five-year expatriate assignment ending.
? Drove 1999 worldwide unit sales increase of +22% on handles and +25% on refill brushes by promoting the entire power toothbrush business on a year round basis and gaining substantial distribution in the Oral Care section of Food, Drug, and Mass Merchandise stores; further grew 2000 worldwide unit sales +20% on handles and +22% on refill brushes by maintaining consistent "mainstreaming" strategy successfully introduced in 1999, positioning and merchandising power toothbrushes as fast moving consumer goods instead of small domestic appliances. Constant dollar net sales in 2001 grew +22.8% vs 2000, resulting in power oral care surpassing manual as the largest oral care business in company; operating profit grew +24.6% vs 2000. ? Developed product concepts/positionings and globally launched three new power toothbrushes simultaneously in 2001, resulting in incremental net sales growth for Year I forecasted at over $125MM: - a new top-of-the-line power toothbrush providing consumer benefits beyond cleaning; - Kids', a children's power toothbrush globally licensed with Disney characters with proprietary features proven to motivate children to brush longer and better than with a manual toothbrush; - Battery Toothbrush, targeted for distribution into Food/Drug/Mass manual toothbrush sections. ? Globally launched (Q4'98), a premium price/performance power toothbrush, capturing more than 20% worldwide value share and representing over $150MM net sales in the ten largest worldwide markets within the first year using a unique combination of product features and benefits, strong persuasive advertising, solid trade and dental profession support, and appropriate pricing strategies within each market. ? Initiated pricing reduction, packaging redesign, and merchandising overhaul on the entry-price power toothbrush SKU, growing ACV distribution from 30% to 80% in lead test market (UK) Food and Drug trade classes. ? Personally established listing of products with Costco, growing from zero to $15MM in two years. ? Successfully directed the strategy implemented in winning a $5.5MM false advertising lawsuit against Sonicare for claiming that power toothbrushes increase the amount of bacteria in the mouth.
Marketing Director/Acting General Manager, Central Europe ? Frankfurt, Germany 1997 ? 1998 Chosen to lead 85 employees in the turnaround of a three year decline in sales for a $60MM business with operations in Germany, Austria, and Switzerland. Reviewed account specific promotions designed to increase consumer takeaway of products, coached key sales and marketing managers on category management and trade marketing, and participated in annual negotiations with key accounts during which promotional terms and advertising expenses were determined. Day-to-day work conducted in German. ? Reversed ?15% net sales decline and created a +12% growth, representing $7MM, by redesigning the entire marketing program to reflect an emphasis on national advertising and consumer promotion and by tying trade promotion money to consumer promotions in the form of temporary price reductions, off shelf displays, account specific promotional offers, or feature advertising; operating profit increased by +18%. ? Quickly adapted United States retail category management methods to complex German trade accounts, resulting in distribution gains of +20 points for the lead product line, a +40% increase in secondary retail display, and generating a value share increase from 11.4% to 15.6%.
Business Director, Mechanical Plaque Removal Division ? Belmont, California 1994 ? 1997 Brought in to manage three direct reports in global advertising strategy development and production, new product development, global packaging strategy, capital appropriation, and controllable assets optimization through SKU consolidation. Conducted extensive consumer marketing research to determine consumer attitudes and behaviors regarding toothbrushes and floss. Revised new product development process to maximize long term profitability and personally led developing market team in launching a new mid priced product in Thailand, Russia, and Poland subsequently rolled out in East Europe and Asia. ? Secured corporate approval for revised global toothbrush five-year strategy addressing developed and developing markets worldwide, including $24MM in new product capital appropriations approved by Corporate Board of Directors for new toothbrush, the first $5 manual toothbrush and the most successful new product launch in category history. ? Completely re launched a $150MM business worldwide, incorporating innovative features into the product that delivered a forecasted growth to $200MM within the first year. ? Resourcefully developed and rolled out a new line of children?s toothbrushes which scored in the top 20 percent of all tested BASES concepts and resulted in 100% acceptance in all national accounts worldwide. ? Recommended and received approval for a successful overhaul of the Corporate Identity System, including a redesign of graphics across all product lines to present a coordinated, synergistic look and feel for the brand.
Director of Marketing, U.S. Consumer Products Division ? Belmont, California 1993 ? 1994 Recruited to determine, implement and manage marketing strategies for a $160MM division that generated a dramatic growth in the company?s United States market share from 19.3% to 25%+. Supervised five direct reports and a total staff of 17 in brand management, sales promotion, public relations, and consumer affairs. ? Redirected division marketing expenses to focus on consumer takeaway rather than incremental trade allowances to stimulate business while targeting the company?s top 20 accounts with effective promotions. ? Thoroughly reorganized the sales promotion function within the organization, eliminating inefficiencies and introducing strategic promotion planning discipline across all marketing and sales departments.
FORTUNE 100 CONSUMER PRODUCTS COMPANY New Brunswick, New Jersey 1982 ? 1993
Group Product Director, Consumer Division 1989 ? 1993 Promoted to supervise three product directors in development of national introduction of low calorie tabletop sweetener into retail and foodservice markets. Measured consumer attitudes toward low calorie sweeteners to anticipate potential problems associated with launch of a controversial food ingredient. Developed comprehensive national marketing plan ready to execute one week after FDA approval. Current Brand franchise over $450MM annual sales. ? Collaborated with National Sales Manager to create a profitability driven trade plan that resulted in widespread corporate retail trade acceptance prior to FDA approval. ? With National Sales Manager, selected/trained national sales organization of 65 food brokers, 13 broker managers.
Marketing Manager 1985 ? 1989 Fully responsible for developing a low calorie tabletop sweetener following strategic assessment of market opportunity. Achieved corporate approval of brand name, product positioning, consumer and healthcare professional copy development, package design, and preliminary budget. Made initial sales calls on food and beverage manufacturers, including Hershey, Ocean Spray, Dr. Pepper/7Up, Coca-Cola, and Smucker's. Supervised three Assistant Marketing Managers.
Product Director 1984 ? 1985 Responsible for profit and loss for the company?s pediatric cold and flu businesses. Nationally launched a $35MM product line of children?s cough/cold products, exceeding the first year?s net sales forecast by +47% despite a late season start by improving media efficiencies vs plan, increasing media weights and pediatrician sampling.
Assistant Product Director, New Products 1983 ? 1984 Selected to diversify into new businesses as a result of tampering crisis. Completed strategic summaries of all consumer research of new product development, including positioning, BASES volumetric forecasting, pricing, and package design. Recommended OTC development of antidiarrheal product, now a $100MM+ product line.
Assistant Product Director 1982 ? 1983 Key member of marketing team which brought back largest consumer business in company from October 1982 cyanide poisonings. Administered $120MM marketing budget and developed accurate forecasts for $500MM brand. Responsible for $10MM Hispanic marketing program re-introducing brand after tampering crisis.
EDUCATION
COLUMBIA UNIVERSITY GRADUATE SCHOOL OF BUSINESS ? New York, New York Master of Business Administration in Marketing and Finance - 1982
PURDUE UNIVERSITY SCHOOL OF MANAGEMENT ? West Lafayette, Indiana Bachelor of Science in General Management with Specialization in Marketing and German - 1980
Updated November 2012 |