Broad-based business professional skilled at leading marketing, business development, operations, external affairs and finance. Expertise in positioning & brand awareness, value creation, regulatory affairs, revenue & equity growth, international expertise, supply chain optimization and industry advocacy. |
CHIEF EXECUTIVE OFFICER
Experienced business executive with broad-based expertise. Led high performance teams in building and managing businesses to deliver quality products and services to customers. Turned around under-performing companies. Identified and built new revenue streams. Leveraged web-based technology to enhance customer value. Grew revenue, margin and market share. Identified and built new revenue streams. Grew businesses through enhanced customer satisfaction, empowered employees and a relentless pursuit of continuous process improvement. Managed budgets up to $27.4M.
Revenue & Equity Growth / Strategic & Operational Planning / Growth Strategies / Positioning & Brand Awareness / Supply Chain Optimization / Business Development / Government & Regulatory Expertise / International Expertise
? Increased company net worth 925% from 2000 to 2006
? Grew insurance premiums 365% and total equity from $1.1M to $48.8M
? Doubled customer base at a time of significant industry consolidation
? Enhanced customer satisfaction by leveraging web technology
? Established long-term plans including leadership succession strategies
? Expanded governmental advocacy and effectiveness
? Developed a co-branded online financial services program
? Established international offices
? Launched new products that enhanced customer offerings
KEY CHARACTERISTICS
Broad administrative skills. Versatile and innovative. Wins cooperation at all levels. Inspires others to top performance. Effective at dealing with the public. Knowledge of international markets. Successfully promotes new ideas. Skilled at government affairs. Plans major conferences. Verbally persuasive / compelling.
CAREER SUMMARY
President & CEO, national manufacturing trade association, 2006 to Present. Revitalized this organization following two unsuccessful merger/consolidation attempts that left the association in significant decline. Developed a new strategic direction and plan, and implemented key elements of the plan. Reorganized committee and staff structures as well as operating functions Greatly enhanced internal operations, including a complete office renovation. Developed the blueprint for a new issue advocacy program. Enhanced external relations with allied organizations.
President, Chief Executive Officer and member of the board of directors, international logistics industry trade association, 2000 to 2006. Repositioned the association as a broader based group. Led the organization through a financial recovery. Increased the association?s net worth 925% over six years without a dues increase. Led team of 12 direct employees and 50 outsourced personnel and independent contractors, and managed a budget of $27.4M. Provided leadership and oversight for four corporations: the association, a captive insurance company, a procurement services company and an education and research foundation.
Chief Executive, consulting firm, 1996 to 2000. Founded this consulting, project management and interim executive services company. Assignments included reorganizations, transitions and restructuring primarily of not-for-profit organizations including a national electrical industry trade association, a professional medical association and an international IT organization.
Chief Operating Officer, international textile industry trade association. 1994-1996. Launched new offices in Brussels, Toronto, Osaka. Purchased a multi-million office building. Developed an internet strategy and website. Achieved record memberships and meeting attendance at division and country sector events. Started a business services department. Started an international safety & technical fabrics conference. Produced the largest and most financially successful convention & expo in the organizations history. Created an education and training department.
President & Chief Executive Officer, grocery industry trade association. 1980-1994. Launched two corporations, an education foundation and an insurance agency, and served as CEO of four corporations. Negotiated a record setting contract with the USDA. Managed a budget of more than $20 million. Served as chief industry lobbyist and established the organization as the leading voice at the capitol.
SELECTED ACCOMPLISHMENTS
Increased company net worth 925% from 2000 to 2006. Achieved the best financial and programmatic position in companies 115 year history. Upon joining the company, discovered the Board of Directors was unaware that the organization was nearly bankrupt. Reviewed and quantified the situation. Identified key problems and developed recovery plan. Advised the Board of Directors. Led a management team to achieve complete recovery. Thereafter produced five successive years of revenue growth and a 925% increase in the company?s net worth.
Grew Insurance Company premiums 365% and total equity from $1.1M to $48.8M. Company was in desperate need of structure, discipline and strategic direction. Assumed position as president. Identified company needs and developed and implemented reorganization plan. Facilitated the transition of two critical service providers. Built a new governance structure, increased marketing and loss control (37.9% loss ratio) and established financial discipline. Increased premiums from $5.4M to $25.1M and grew accounts, premium levels and the financial base.
Doubled customer base at a time of significant industry consolidation. Organization was unfocused and lethargic. Promoted to president & CEO. Developed company?s first strategic plan. Implemented a name change and reorganization. Launched two new corporations and positioned four corporations to better serve members. Acquired three companies. Tripled revenue without a price increase. Established the organization as a leading voice at the state capitol.
Enhanced customer satisfaction by leveraging web technology. Company (IWLA) had not taken advantage of internet potential. Developed a web strategy and identified critical partners to assist with development and technical issues. Launched web site, search engine / locator and weekly customer newsletter as initial content. Site now used to enhance communications, promote products and services, conduct surveys, handle online orders and event registrations, build company image, develop information rich tool kits and provide visibility for company locations.
Established long-term strategic plans including leadership succession strategies. Developed branding strategy to position the company for growth. Organized a comprehensive strategic planning process that included customer and leadership surveys, facilitated planning sessions, data analysis, market research, competitive analysis and strategy development. Created platform to focus company resources and expand market position.
Expanded governmental advocacy and effectiveness. Increased involvement in the political process through a comprehensive grassroots program. Held strategic meetings and events with members of Congress and regulatory agencies. Passed legislation of importance to the industry. Signed historic agreement with OSHA. Grew political action committee (PAC) contributions and influence with Congressional candidates. Collaborated with related organizations to leverage political clout and effectiveness.
Developed a co-branded online financial services program. Hired by the American Association of Orthodontists to develop a financing mechanism that would enable retiring doctors to sell their practices to younger doctors. Researched options, developed a plan and strategy, won approval from leadership, issued an RFP and selected a back-office service provider. Produced a valuable financing method as well as a suite of online banking services.
Established international offices. As part of an international expansion strategy (IFAI), opened offices in Brussels, Belgium; Toronto, Canada; and Osaka, Japan. Developed customer base. Created events and conferences. Gathered business demographics, trend data and practices. Launched products and services. Created global synergy throughout the organization.
Launched new products that enhanced customer offerings. Developed communication and educational products for all levels of company personnel from executives to rank-and-file personnel. Started a magazine, buyer?s guide and online newsletters, conferences for executive strategies, marketing and sales, information technology, safety and risk management, finance, as well as technical conferences. Launched web based and online training programs. Developed a certification program.
CREDENTIALS
CAE, Certified Association Executive, American Society of Association Executives. IOM, Graduate of the Institute of Organization Management, University of Delaware. BS, Bemidji State University.
LEADERSHIP & CIVIC INVOLVEMENT
ELECTIONS
Chairman - Food Industry Association Executives; President - Midwest Society of Association Executives; Director ? International Federation of Warehousing Logistics Associations; Vice President ? Electrical Industry Data Exchange Association; President - Metropolitan Symphony Orchestra; President ? MN Council of Retail Trade Associations; Officer - MN Business Network; Treasurer - MN Transfer System; Director - MN Governmental Relations Council.
APPOINTMENTS
DHS Food & Agriculture Infrastructure Sector Advisory Group; Grocery Industry Coupon Standards Committee; Dow Brands Environmental Advisory Board; MN Task Force to Study Electronic Payment Systems; Convenience Store Industry Environmental Advisory Committee; MN Governor?s Food Safety Advisory Committee; MN Health Commissioners Health Task Force; MN Governor?s Select Committee on Packaging and the Environment; MN Labor & Industry Commissioners Workplace Violence Task Force; MN Attorney General?s Food Safety Task Force; American Society of Association Executives Convention Committee and Chairman of the Host Committee. |
