SUMMARY
Energetic, detail oriented Management professional with track record of consistently delivering expected results in an environment where excellence in day to day operations is essential. Background includes fleet planning, vehicle purchasing, managing teams, developing partnerships with dealers and other outside vendors. Recognized as a decisive, systematic problem solver and team player who collaborates to analyze ways to reduce costs and maximize profitability. Hands on management style oriented toward tangible, visible and measurable results.
PROFESSIONAL EXPERIENCE
ENTERPRISE RENT-A-CAR, Chicago, IL 1988 to 2006
Largest car rental Company in North America with over $8 billion in total revenue, 6,500 locations worldwide and over 150 in the Chicago metropolitan area.
Group Vehicle Acquisition Manager, Lombard, IL (2000-2006)
Oversaw all aspects of purchasing over 20,000 new vehicles with annual purchases in excess of $350 Million. Focused on the fleet planning process, including fleet, revenue and vehicle specification analysis. Reported directly to V.P./General Manager on performance of overall Vehicle Acquisition operations. Directed five Regional Managers/Supervisors.
* Achieved highest percentage of early new unit deliveries in the country for the first quarter of fiscal 2006 resulting in higher profit margins on used vehicles being removed from the fleet.
* Facilitated a 10% increase in driver efficiency and transfer plate usage by implementing a matrix to measure performance in key administrative and cost areas.
* Met 100% of contractual obligations for vehicle purchases by developing system to consolidate information from multiple sources ensuring effective oversight of regions.
* Maximized profitability by ensuring optimal delivery timing of new vehicles was met by deliberate management of the order process in accordance to the fleet plan.
* Implemented monthly profit by car class report for use in analyzing the fleet and adjust fleet mix to the most profitable classes.
* Acted as liaison with national headquarters ensuring that 100% of Corporate initiatives were executed and completed.
* Improved year over year accuracy of weekly vehicle status forecasts by developing system to track and compare predicted vs. actual deliveries between regions ultimately facilitating more effective short term fleet planning decisions.
* Established reporting accountability of license and title supervisor ensuring all vehicles were titled prior to reaching sale eligibility (minimum hold requirement) dates resulting in 100% compliance after six months and maximizing flexibility in managing the fleet.
* Closely monitored fleet utilization and vehicle order status to make timely short and long term recommendations in order to meet customer demand and maximize profitability.
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Regional Traffic Manager, Waukegan, IL (1995-2000)
Regional Traffic Supervisor, Oak Park, IL (1990-1995)
Executed purchasing and payment of all new vehicles for the region. Managed distribution of all new and used vehicles. Oversaw staff of approximately 25 part time drivers and two full time administrative employees. Reported directly to the Regional VP and interacted with staff of area and branch rental managers to meet customer needs.
* Established newly formed regional traffic department, built relationships with rental branches and management team resulting in better servicing local needs.
* Built strong relationships with local dealers resulting in good overall partnerships.
* Selected, trained and developed three employees for promotion to Manager/Supervisor positions.
* Correctly ordered units for delivery timing to match business cycle with the goal of minimizing overhead and maximizing profitability.
* Developed training material for new rental employees to clearly show the importance of proper execution of processes and the consequences of taking short cuts. Resulting awareness helped decreased customer complaints.
* Initiated process analyzing number of vehicles not used versus number of vehicles needed. Consulted with management and dispatched driver teams to meet customer demand for additional vehicles.
* Implemented tracking system for new license plates resulting in fewer lost plates and ultimately reducing costs.
* Communicated work flow needs and expectations to administrative departments resulting in greater cooperation between departments during peak demand.
* Closely managed team of drivers, correcting questionable behavior that was resulting in inefficiencies. Replaced underperforming staff ultimately improving response time serving branches.
Management Trainee/Assistant Branch Rental Manager, Forest Park, IL (1988-1990)
EDUCATION
BS, Economics, Northern Illinois University, DeKalb, IL
PROFESSIONAL DEVELOPMENT
Company sponsored training in Management, Sales & Marketing, Negotiating, Interviewing, review writing & diversity training.
TECHNICAL SKILLS
MS Excel, Word, Outlook, PeopleSoft A/P, PC Carbook, AS400 based information system |
