VICE-PRESIDENT OF HUMAN RESOURCES SCOTT THIBEAULT CARY, NC 919-449-5594 SCT331@yahoo.com
SUMMARY Committee level HR executive adept at diagnosing the root cause of inefficiencies with the unique ability to develop holistic solutions to create meaningful employee engagement resulting in improved productivity. Skilled transformation specialist able to lead organizations through change and into best practice shape. Multinational experience supporting financial services, manufacturing, hospitality, healthcare, and service industries.
PROFESSIONAL EXPERIENCE VP Human Resources 2000-present STRATEGIC TALENT INNOVATIONS, LLC CARY, NC Independent consultant supporting the HR needs of management teams and boards of directors.
Operate at Executive Staff Level in directing the business and resolving organizational issues. Created and managed HR department for a startup, multinational online donation processing company growing to support over 1,000 nonprofits and representing $750 million in annual donations. Changed existing Personnel Department to a streamlined HR department with bottom-line accountability for a 3,500 employee manufacturing company. Created new corporate policies and practices to reduce 92% turnover in the Services division of a $3 billion luxury homebuilder yielding 0% voluntary turnover and providing a run out amenity treasured by community residents. Introduced new performance compensation program - structure development, management guides and training, distribution curve, common reviews, and new survey participation. Reconfigured management incentive programs to yield more favorable accounting. Created alternative staffing model to share employees across a five hospital, eleven clinic healthcare system to reduce overtime expenses over $36 million annually and improving employee satisfaction with increased career options. Implemented new wellness initiatives to modify employee habits and reduce long-term healthcare expenses. Re-contracted health benefits to improve benefit to employee and save $6 million for the company. Developed a multi-media on-boarding process to establish tone of professionalism and engage employees to be productive within 72 hours of start date rather than day 31 generating increased earnings of $19 million annually for an 11,000 employee financial services company. Developed database to deliver three candidate slates for each open position – internal employees, qualified applicants and industry experts; resulting in improved hires and improved employee morale. Developed proactive employee relations training module to model acceptable company behavior saving millions of dollars in lost time and litigation expense resulting from progressive discipline process at a major manufacturer. VP, Human Resources Operations 1996-2000 Oxford Health Plans, Inc., Norwalk, CT; 400-7,500 employees
Directed staff of 17 to develop HR infrastructure and information flow to allow company to scale from 400 employees to 7,500 in 4 years. Documented processes and reviewed 6 vendors RFPs, before managing enterprise-wide direct access systems implementation on time and under budget and embraced by managers and employees alike. Supported the creation of innovative health insurance division designed to streamline administration for providers. New compensation program closely aligned employees and providers with positive outcomes. Successfully lobbied ISS to reverse recommendation of no vote on new executive compensation program by proving formulae produced inconsistent recommendations for hyper-growth companies. Director – Compensation and Benefits 1987-1996 Aetna Life and Casualty Company, Hartford, CT; 60,000 employees
Directed worldwide base pay and incentive compensation programs around the world. Created the compensation, benefits and payroll function for a startup subsidiary growing to 1,100 employees before being sold for a sizable profit. Developed new executive compensation program to drive new behaviors. Performance shares and options tied executive interests to total return to shareholders. Upon implementation stock rose from $40- $157 in 18 months. Supported mergers and acquisition activity creating templates and assimilation flows to ease employee transitions and promote virtues of merger. EDUCATION B.S., Business Administration, University of Maine, Orono, ME, 1987
AWARDS and DISTINCTIONS Certified Compensation Professional – World at Work Numerous awards for innovative program designs Phone number retired for Meritorious Service – Oxford Health Plans Top Gun Award – Top Portfolio Performance – University of Maine Director – eCharity.com Director – University of Maine Student Federal Credit Union |