Senior level manager with vision and success leading effective engineering, manufacturing and customer support organizations. Extensive experience leading cross functional projects and programs to meet financial and technical KPI’s. Strong interaction skills influencing sales, marketing, engineering, customers, and management. |
Sr. Engineering Manager
Senior level manager with proven track record of building flexible efficient organizations through strategic planning and strong leadership skills. I have extensive experience interacting with sales, marketing, development, high volume production, customer support, and all levels of management. I am pursuing career advancement opportunities that allow me to apply my leadership, interaction, and strategic planning skills to generate and recognize value for the company and customers.
14 Years
Equipment Supplier
2 Years
Sr. Engineering Manager
Leading an organization that focuses on building strategic partnerships with leading edge development and manufacturing customers. Interact with customers to identify decision makers within customer organization and align projects and activities. Lead and manage individuals in regards to project management, timelines, and deliverables.
At the three main customer sites success was achieved by using relationship mapping and goal setting with customers. Relationships were established and we were able to build trust through strong communication and our ability to deliver results. Three projects that have been completed are:
• Initiated and executed project with customer development site identifying key areas of improvement to increase current product performance, aligned roadmaps for next generation products, and identified gaps in achieving those requirements.
• Established production requirement goals in three areas for a high volume production customer. Provided status updates at quarterly business reviews of 10% improvement in tool productivity and reducing product rework by 50%.
• Supported customer requirements for ramp of new site by completing knowledge gap analysis and addressing internal training needs prior to startup, working closely with customer to resolve critical path issues, and execute customer training plan.
Growth of individuals has been achieved by establishing an extensive training program having >95% of engineers participating technical and leadership training courses.
5 Years
Sr. Engineering Manager
4 Years
Applications Engineering Manager
A promotion increased my responsibility to a continental role with a total of 60 engineers. I developed an organization model and built the group to meet the rapid growth requirements of customers while maintaining technical experience through leaner periods. The organization was built to have flexibility with cross functional teams while operating within budget requirements of the organization. This work led to a promotion to Sr. Engineering Manager.
Interacted with continental customer base to understand their support requirements, roadmaps, and obtain feedback on quality of support we delivered. Applied lean manufacturing principles to drive improvement projects. Led and supported engineers on escalations as required and provided updates to internal and customer management. Planned and managed the cost center resources in terms of finances, equipment, and manpower.
• Achieved greater than 98% retention rate y-y for applications engineers.
• Transferred >10 applications engineers to management, sales, or marketing positions within the company.
• Initiated, organized, and hosted technical customer workshops with average customer attendance of 50.
• Introduced and negotiated customer contracts for on site engineering support.
• Organized teams for engineering startup support of 13 new sites.
• Organized team for applications support of 5 new machine generations.
• Drove 10 tool performance projects at customer sites achieving a >20% average increase in output per day.
• Managed planning and completion of 6 product improvement projects resulting in average improvement of 10% at each site.
2 Years
Field Support Engineering Manager
I was promoted to manager of an engineering group of 12. I reported to management on the efficiency of the group to resolve customer technical issues, support introduction of new products, and drive customer improvement projects. A strategic plan was developed and implemented to structure the organization to create competency experts through training and mentoring programs. Planned and managed the cost center resources in terms of finances, equipment, and manpower.
• We achieved > 95% solving power for engineers working on customer escalations.
• Established operator organization to support new fab startups with role of customer training on tool operation, support engineering tests, and assist with production ramp. Completed four new customer startups in this time period.
1 Year
Process engineer
I was recruited to fill the role of process engineer to introduce new products at customer sites and targeted to later become the engineering manager. My initial role as new product introduction engineer began with a 4 month assignment at headquarters to learn the company technology and operations.
• Lead engineer for start up of first 3 new machine bodies introduced in the US.
• Generated knowledge transfer material and carried out startup of the tools at customer sites, training of local engineers and customers, and leading escalation support.
• Completed beta test on first tool to identify issues and drive factory support for resolution of issues.
8 Years
MANUFACTURING COMPANY
Member of Technical Staff
I joined the leading edge development group in the corporate research and development organization. My initial 1.5yr assignment was on a team transitioning new products from development to HVM. We worked closely with designers, process engineers, integration engineers, and vendors to ensure processes implemented met designed electrical characteristics. I was able to continue some level of direct people management as I managed and reviewed day to day activities of two process technicians.
• Led characterization of new processes for product development on 5 generations of product nodes.
• Applied lean manufacturing techniques to improve process windows and reduce variability (i.e. DMAIC, DOEs, pareto analysis)
• Implemented electrical test methodology leading for 30% reduction in process variability.
• Published 15 technical papers, 5 oral presentations at various technical conferences.
• Built library of performance metrics as knowledge base for all manufacturing sites.
• Established test methodology for evaluating, comparing, selecting, and implementing processes in development and manufacturing lines.
• I qualified two work cells in addition to optimizing and maintaining the processes on a fleet of twelve production tools.
EDUCATION
April 2011: Business Leadership Skills Certificate: Cornell University
August 1988: MS Electrical Engineering
May 1987: BS Electrical Engineering |
