RISK MANAGEMENT EXECUTIVE
Cost Control ~ Innovative Process Improvement ~ Claims Management
Accomplished Risk Management Executive proficient at building and improving risk management departments. Insurance expert with proven ability to reduce costs for companies by maximizing program efficiency and negotiating optimal terms. Skilled at analyzing and identifying organization risk exposures and loss trends. Experienced with risk issues across many industries, including real estate, manufacturing, hospitality, healthcare, aerospace, and government contracting. Strong Capabilities in:
•Safety and Loss Prevention •Broker Management •Claims Management •Crisis Management •International Risk Mgmt.•Insurance Program Design•Allocation of Loss Costs•Workers Comp Classification•Employee Benefits
PROFESSIONAL EXPERIENCE
VSE CORPORATION, Alexandria, VA 2007 – Present
Director, Risk Management
Established Risk Management Function
• Established Risk Management Department and initiated efforts to adopt best practices at all levels.
• Developed effective collaboration with stakeholders across business units and support departments.
• Formulated inter-departmental procedures for risk review of new business initiatives.
• Established departmental guidelines and procedures for incident reporting, claims handling, contract reviews, enforcement of subcontractor insurance requirements, certificates of insurance, etc.
Championed Loss Prevention as a Fundamental Function
• Leadership in Safety and Crisis Management Committees.
• Introduced the concepts of management accountability, physical capabilities screening, background checks and driving history, and alternative duty for injured workers as key risk mitigation techniques.
• Directed the use of external resources including broker and insurance carrier risk control personnel.
Developed Risk Management Information System
• Designed method of allocating cost of risk to operating divisions and subsidiaries.
• Corrected faulty risk information and reclassified personnel for workers compensation purposes.
• Designed coding system to track financial impact of claims across divisions and subsidiaries.
• Compiled first-ever analysis of loss trends and correlated loss data with OSHA incident statistics.
Restructured Corporate Insurance Program
• Replaced ineffective broker and underwriter relationships and established clear expectations and delineation of responsibilities among service providers.
• Compiled accurate and comprehensive insurance specifications to enable competitive bidding.
• Updated coverage requirements to address risk issues that had evolved over time.
• Achieved economies of scale and reduced premium cost by 35%, despite escalating claims.
RUTHERFOORD (now Marsh & McLennan), Alexandria, VA 2002 – 2007
Assistant VP
• Administered risk management services for several large commercial accounts including leading firms in real estate, hospitality, manufacturing, healthcare, and construction.
• Directed risk control and claims management services including implementing client service plans; performing contract reviews; designing insurance programs; analyzing and allocating cost-of-risk.
• Managed account service teams composed of account managers, customer service technicians, a premium auditor and specialized personnel.
• Developed and managed brokerage service plans in consultation with senior officers and risk management personnel at client firms; maintained standards and resolved service issues.
INDEPENDENT CONSULTANT AND BROKER, Alexandria, VA 1993 – 2002
Principal
• Arranged insurance, employee benefits, and investments for clients in Northern Virginia.
• Consulted on insurance and risk management issues for commercial clients.
• Served as acting manager of a facultative reinsurance brokerage.
• Established Risk Management function and a captive insurance brokerage for a privately held conglomerate in Saudi Arabia with 4,000 employees.
• Handled business in construction, hotels/resort operations, commercial real estate, shopping centers, manufacturing, wholesale/retail distribution, and travel services.
COMMERCIAL INSURANCE BROKER, Washington, DC 1989 – 1993
Vice-President
• Served as account executive and vice president at three international brokerage firms.
• Handled existing commercial clients in aviation, aircraft leasing, and satellite launch services.
• Identified prospective clients; established brokerage relations; performed claims administration, contract analysis, insurance program design, and negotiated with underwriters.
EARLY CAREER included positions in multi-line claims adjusting, risk management, and risk management consulting.
EDUCATION
GEORGE WASHINGTON UNIVERSITY, Washington, DC
Master of Arts, International Affairs
WEST LIBERTY STATE COLLEGE, WV
Bachelor of Arts, Education
CERTIFICATIONS AND LICENCES
• Associate in Risk Management (ARM)
• Associate in General Insurance (AINS)
• Licensed Property/Casualty Agent, Virginia
• Licensed Life/Health Insurance Agent, Virginia
• Formerly held NASD securities registrations, Series 6, 63, 65 |
