Accomplished senior leader serving multiple roles in Business Development and Operations with a proven track record as a key player in building a company from a small business to a global leader. As a member of the senior management team, developed global strategies that ignited international expansion.
Supply Chain Management inventory integration consultant to CVS, Staples, Eckerd Drug, Home Depot, TJX, Talbot’s and many others. Knowledge broker, successful in succession planning who developed many of the key managers that are leaders in RGIS today. Technical innovator who pushed IT to stay two steps ahead of the competition with next generation ideas. Consistently deliver above average results to the P&L.
PROFESSIONAL EXPERIENCE
JP INVENTORY CONUSLTING, Hillsboro Beach, FL - Currently
Consultant to venture capital and investment groups regarding the inventory service and marketing business opportunities.
AICS INVENTORY SERVICE, Miami, FL 2008-2010
VP Business Development - acquired large national accounts for this company that was only serving regional accounts in the southeast. Developed a local sales program to increase market share of small accounts.
PHYLE INVENTORY CONTROL SPECIALISTS, Holly, MI 2007-2008
Executive VP Eastern Division - Lead a start up inventory service to become the fastest growing nationwide inventory service in the US. Established on going sales with national and local retailers while recruiting and training management. Brought in business and built infrastructure form zero to multimillion-dollar operations with full P&L responsibilities
RGIS INVENTORY SPECIALISTS, Auburn Hills, MI 1971-2006
RGIS Inventory Specialists is the world’s largest inventory service with a staff of 40,000 employees that provides physical inventories utilizing proprietary equipment and software for accounting and supply chain management needs of their customers.
Vice President Operations and Sales Northeast Division - Hartford, CT - 1988-2006
Managed all aspects of operations and business development. Led a team of six operations managers who covered 42 district offices with 135 managers and 4,100 hourly employees conducting over 1,000 inventories per week. Responsible for determining management needs of each location and recruiting and training qualified candidates. Directed sales/business development efforts within the division. Oversaw account management including contract negotiations and procedures. Managed all aspects of expense budget including office leases.
Business Development/Supply Chain Management
§ Consulted with numerous customers such as B J’s Warehouse Clubs, Sears, Kohl’s, Hamilton Sundstrand and numerous others on integration of inventory systems, enhancing their merchandising, supply chain management and loss prevention efforts, resulting in increased revenue for RGIS
§ Generated superior net profit on revenue of $65 million for FY 2005
§ Increased the annual revenue of the Northeast Division from $12 million to $65 million over 18 years. In first quarter of 2006 the Northeast Division had the 2nd highest gross profit of the 10 divisions
§ Aggressive sales efforts and superior customer service produced approximately 85% market share of the retail inventory business in the Northeast
§ In 2002 when the company had its first year of zero growth, the Northeast division was the only division in the company to have an increase in profit for the year
§ Sold numerous accounts that continue to generate over $81 million in annual recurring business. The rates and procedures negotiated created a win-win for RGIS and the client which enhanced customer satisfaction and the ability to deliver above average margins
§ Collaborated with CVS and a consultant to develop a new revenue stream-involving store remodeling and merchandising, which led to an expanded market cap five times the previous model. This winning solution resulted in a $12 million contract the first year
§ Demonstrated tax savings advantages of cost inventories by UPC to grocers such as Price Chopper, Wegman’s, Hannaford Brothers and many others which led to increased revenue
Operations Management
§ Turned around the operations in Northern New Jersey, New York City and Long Island. Improved profit margins, customer service and increased sales resulting in this region leading the company at the end of the first quarter 2006 with the greatest increases in gross profit, gross profit percentage and customer service. Making a few management changes, having the managers in each district develop an improvement plan with their Operations Managers and providing positive reinforcement, which had a big impact on morale, enabled this accomplishment
§ Go to person for the IT department when they needed innovative ideas to improve equipment and or inventory programs. When systems were converted to Oracle, helped to design many of the reports
§ Mentored and promoted four Business Development Managers that handled six of the top ten accounts. Developed two managers who are in line to become VP and over 12 Operations Manager candidates. Designed in collaboration with HR both the senior management training and the middle management training courses and completed both beta classes
§ After a decade of losses in Eastern Canada, directed a turn around of those offices, to profitability
Productivity
§ Led the company with the highest gross profit per manager in the company, over 50% of the time
§ Attained and maintained the highest productivity in the company in the top accounts such as Wal-Mart, Home Depot and CVS
§ Consistently maintaining well above average productivity resulted in higher than average gross margins year after year with labor costs at 20% higher than the company average. In FY 2005 placed 3rd in net profit percentage on the P&L with the 2nd highest labor costs. The only divisions with higher net profit were those with labor costs well under the company average
Operations Manager, Baltimore MD - 1984-1988
Directed all aspects of operations and business development. Managed 12 district offices with 35 managers and 700 hourly employees. Recruited and trained management for six new district offices. Developed formulas to determine hourly staffing needs and planned strategies to hire and train the hourly workforce. Directed sales/business development efforts with clients within the group.
Sold and managed 22 accounts, most of which later became National Accounts. Won all sales contests that were held during this period. Wrote a division policies and procedures manual, which was used by HR to form the foundation for the company policy manual. Sold the first SKU inventory account and developed procedures and programs.
District Manager, Boston, MA / New York City / San Juan, PR / Toledo OH - 1972-1984
Ran the Toledo office and then opened offices in San Juan, New York City and Boston.
Area Manager, Pittsburgh PA - 1971-1972
Responsible for hiring and training hourly employees.
US AIR FORCE, SAC, MAC & AFCS 1966 - 1970
Air Borne Communications Specialist, E5, awarded Distinguished Flying Cross in Vietnam.
EDUCATION/PROFFESSIONAL DEVELOPMENT
Penn State University, University Park, PA BS Electrical Engineering
Committee member of Oracle – completed training on conversion and implementation strategies
Committee member of Windows conversion and implementation team
AFFILIATIONS
Member of the Retail Financial Executives of New England for 21 years |
