Certified Project Management Professional (PMP) with 14 years directing multiple, complex technical projects/programs to budget and functionality requirements including custom application development, creating performance-based contracts and statements of work, policy/procedure development, process improvement, start-up operations, strategic planning, team facilitation. |
King Pharmaceuticals
Rochester, Michigan
SENIOR DIRECTOR, PROJECT MANAGEMENT , 1999-present
Mission/Results
The Rochester plant of this Tennessee-based company needed to move new products into the facility quickly to operate at capacity and generate a profit. The manufacturing site had no project management processes in place in 1999, and a poor track record of finishing projects. Microsoft Project was installed on many PCs, but no one used it for anything other than an initial Gantt chart at the project initiation stage. Under my leadership, they now have project management tools and techniques and a successful product transfer program, as measured by the ability to meet time and budget constraints of individual projects. Some accomplishments:
Led senior management through the process of prioritizing projects and introduced the concept of portfolio management
Introduced project management processes, with the appropriate tools and techniques
Provided training and mentorship in project management tools and techniques to executives, managers and professionals of the Rochester plant
Designed and managed the implementation of a database to create and manage project budgets
Sold the idea of bringing in MS Project Server to create and manage schedules at all King sites
Introduced inter-disciplinary project teams and a process for managing the company’s constraining resources
Blue Cross Blue Shield of Michigan
Detroit, Michigan
CONSULTANT, 1998-1999
Mission/Results
BCBSM made the decision to outsource its IMAC and Help Desk in an effort to provide state-of-the-art services to its internal clients. At the same time, this major health insurance company upgraded its 7,000 seats to NT workstations and its network from Banyan Vines to NT, a project that was also outsourced. I was brought it at the tail end of vendor selection to help BCBSM write the statement of work and hammer out a contract with Vanstar, the vendor selected for both IMAC/Help Desk and the NT upgrade project. Some accomplishments:
Worked on a team of Inacom, Blue Cross Blue Shield of Michigan, and Millbank Tweed personnel to write the Statement of Work and contract binding Inacom (Vanstar at that time) to BCBSM in an outsourcing agreement.
Provided guidance and organization to the initial NT migration team
Designed and managed the implementation of new processes for handling work requests related to procurement and IMAC services, including the development of a new tool written in Access
Worked on a cross-functional team to document and improve charge back processes.
FANUC Robotics
Rochester Hills, Michigan
CONSULTANT, 1997-1998
Mission/Results
In 1997, FANUC made the decision to implement BAAN. Halfway into the project, however, they realized that their existing infrastructure would not support the application and they needed a major overhaul of the network and processes prior to roll-out of their new ERP system. I was brought it to make those changes, which I did in the year spent there. Some accomplishments:
Developed project plans and schedules for all work needed to upgrade the infrastructure
Set up and directed an architecture team to define standards and a technical strategy
Re-organized the operations staff to put a new focus on customers
Interviewed key managers to determine priorities and begin Service Level Agreements
Defined new processes and roles for individuals, to redirect priorities and streamline work
AT&T Corporation
Somerset, New Jersey
DIRECTOR OF INFORMATION SYSTEMS, 1993-1997
Mission/Results
The systems supporting this AT&T business unit (with locations in four cities) needed to be upgraded. Some accomplishments:
Replaced Informix 4GL application with a client server application (using Informix and Powerbuilder), significantly reducing errors and eliminating data entry staff.
Introduced email (MS Exchange), internet access, and fax services.
Upgraded the network from an analog connection with centralized processing to TCP/IP LANs in each city, increasing bandwidth and distributing processing on NT servers in each location.
LSI Corporation (an IBM Partner)
Philadelphia, PA
MULTIMEDIA PROJECT MANAGER, 1992 ?1993
Mission/Results
LSI was a small firm that provided a variety of creative services, and brought me on board in order to expand into the custom multimedia market. Unfortunately, they closed their doors in 1993. Some accomplishments:
Designed and managed the implementation of retail and training multimedia systems
Supported the sales team with technical presentations and proposals
Siemens Nixdorf Information Systems
Burlington, Massachusetts
MULTIMEDIA PROJECT MANAGER, 1989 - 1992
UNIX DIVISION SUPPORT MANAGER, 1986 - 1989
Mission/Results
Siemens Nixdorf was a pioneer in the early multimedia retail kiosk market, and formed a multi-discipline team in the marketing department to sell and create customized solutions. In that department:
Conducted requirements analysis and custom design sessions with retail clients
Managed the application development team
Provided technical support to multimedia sales teams
Atex Corporation
Bedford, Massachusetts
INFORMATION SYSTEMS MANAGER, 1982 - 1986
Mission/Results
Implemented a company-wide electronic documentation archive and retrieval system
Initiated formal design documentation and project notebooks in all project teams
One of 7 key people representing each department in the company and chartered to re-engineer the company’s product line, and to devise an upgrade strategy for moving existing customers onto the updated platform.
EDUCATION/CREDENTIALS
Master’s Degree Computer Information Systems Bentley College
Bachelor’s Degree English University of Nebraska
Project Management Professional (PMP) certification
Project Management Institute (PMI) member
Microsoft Project User Group Publicity Officer, Great Lakes Chapter
Myers-Briggs qualified
Crosby Quality Trainer |
