General Operations Manager - Custom Wood Products

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Position
General Operations Manager - Custom Wood Products
Location Confidential
No
Location
No preference
Willing to Relocate
Yes
Industry
Construction/BuildingMaterials/Maintenance
Function
GENERAL-MANAGEMENT--CEO/COO/GM
Compensation
$100,000 to $200,000

Resume Summary
A benchmarked senior executive and dynamic analytical high energy leader with a unique history and extraordinary “practical experience” in custom wood products; developmental and turn-key general and operations management, turnaround, change management, executive consulting. Universal, Diversified, and Comprehensive.

Resume Body      GENERAL OPERATIONS MANAGER - CUSTOM WOOD PRODUCTS

V.P - GENERAL / OPERATIONS MANAGER – CUSTOM WOOD PRODUCTS

PROFESSIONAL PROFILE

SENIOR MANAGER – OPERATIONS / PROJECT MANAGER/ESTIMATOR
CUSTOM WOOD and SPECIALTY PRODUCTS
SPECIALIZED SERVICES

Masterful Proactive Professional

Creative fourth generation senior custom wood products specialist - practiced and proficient from master craftsman to developing and managing industry specific methodologies, product, policy, procedure, processes, systems, savings, increased earnings, and compliance with an exceptional history performing in all areas and disciplines with developmental management experience, cash-flow generation, and targeted project profit margins; a unique award winning and benchmarked veteran in all-commercial, residential high-end custom wood products and specialized services… PMI® certified Project Management Professional PMP®

Areas of Expertise:

Business/Operations Development • Change/Turnaround Management • Project Management • Policies and Procedures • Operational Re-Engineering • Engineering (All-Product) • Organizational Structuring • Purchasing / Materials Management • Production Management • Process Engineering • Diversity Implementation • Estimating - (Scientific) • Supply Chain Rationalization • Human Resources Management • Manpower Assessments • Feasibility Studies • Team and Personal Training / Mentoring • Plant Layout • Marketing and Sales • Cost Accounting / Price Structuring • Profit & Loss

Professional Experience_________________________________________

L & R Guzman Corporation Tempe, Arizona 2004 - 2008
Guzman Cabinet and Door Company, Division General Manager - Developmental Turn-Around for Absentee Owner

High-end Commercial and Residential Architectural Millwork, Furniture, Cabinetry, Doors, and services…

 Implemented/performed price structuring and project cost accounting, increasing revenue and capturing profit on all projects
 Reorganized facility, set-up and managed a JIT production system improving output by over 400%, setting schedules “at-will”
 Developed and performed project management, estimating, and procurement. Posted profit margins 5-10% on projects 1st year
 Second year implemented further operational enhancements and posted at-will profit margins of 10-20% on new projects
 Trained lead men to fabrication standards and increased total throughput @ 500% (based on original volume) 3rd year
 Evaluated relationships with commercial clientele and subcontractors implementing stop-loss measures and collections
 Implemented an apprenticeship training program, further enhancing profit potential by 15% and preparing for growth
 Inventoried and secured stock items also changing procurement procedure, realizing 80K in additional savings yearly
 Re-worked failed pre-existing projects for closure and managed to salvage customer relationships increasing sales revenue
 Increased sales volume 400% through creative marketing techniques, and expanded product line and services

Saved $ 2,158,032 through improvement and change, with an additional 1.4M in added throughput


Accurate Woodworking Inc. Phoenix, Arizona 2003 - 2004
General Manager - Developmental Re-organization - National Company E/B – Executive Consultant. Upscale Commercial - Displays, Restaurant, Retail, Architectural Millwork, Cabinetry, Case-goods, Entry Doors

 Reworked, developed, and implemented new administrative processes improving efficiency, savings estimated at 160K yearly.
 Improved quality and set up new JIT production processes, monitored improvement at 33% estimated @ 1.98M yearly.
 Increased production efficiency by over 200% with minimal investment in tooling and reorganization of production facility.
 Evaluated and reduced workforce by 30% increasing throughput and saving an estimated 1.0M in year end revenue.
 Improved all aspects purchasing, shipping, and receiving practices resulting in additional savings of 10% or an estimated 200K.
 Organized an 85% reduction in re-work that represented 20-25% of processed product with estimated savings of 480K yearly.
 Re-organized field installation criteria for additional savings through planning and efficiency, estimated at 120K yearly.
 Multi tasked in estimating, project management, production management, project disputes, legalities, saving 150K.
 Substantially improved collections for outstanding receivables of one million, improving cash-flow and project closure.
 Increased sales volume 25% through developing added marketing and sales strategies, and expanding product line.
 Negotiated with vendors to reduce payables by 10% and negotiated creative materials financing saving up to 100K.

Saved over $ 1.5M in hard cost through creative management practices; including 1.98M in additional throughput based on production and procedural changes. Performed under employment agreement – Business Sold


Robert Craig Industries llc Phoenix, Arizona 2001 - 2003
President/Chief Operating Officer/Executive Consultant – Start-Up

Custom architectural woodworking, themed and period environments, high-end custom residential kitchens, furniture, fixtures, including large scale commercial and specialty applications for sales centers, pro-shops, restaurants, retail stores, and other commercial projects. Facility set up for 4-5 Million in volume with 40+ Employees. Developed, performed, and managed all operational management processes and positions on Target and In-Line

Saved investors over $364,500 in upstart cost through creative management practices, also increasing start-up capital by 30% through creative financing techniques


Display Works Inc. Phoenix, Arizona 2000 - 2001
General Manager - Developmental Re-organization - National Company E/B – Executive Consultant. Upscale Commercial - Displays, Restaurant, Retail, Architectural Millwork, Cabinetry, Entry and Passage Doors

 Saved the organization initially 104 K by multi-tasking Sr. Project Management and orchestrating change management.
 Performed price structuring and implemented project cost accounting, increasing revenue and capturing profit on all projects.
 Discovered items not previously tracked or billed that averaged 15% of the original charges on work in progress totaling 67 K.
 Increased production efficiency and throughput by 200% with minimal investment and reorganization of production facility.
 Elimination of typical rework in shop and field was evaluated at $ 350 K in savings through course of 1 year.
 Saved the company a potential of over $125 K yearly on employee benefits and payroll-processing management package.
 Projects discovered previously bid up to 30% below cost. Adjusted to “actual” realizing additional revenue and profit potential.
 Introduced company to concept of contingency bailouts for contractors and captured additional 15 k on first project.
 Increased sales volume 15 % through developing marketing and sales strategies and expanding product line.
 Closed second facility and organized complete entity in one, eliminating additional yearly lease and operational cost.
 Maximized better use of facility and increased throughput and cash flow by adding additional services and manpower.
 Evaluated and secured madcap spending on shipping cost through vehicle lease/purchase and improved services.
 Saved an average of 37.5 % on installation and shipping practices estimated at 169 K for the year.

Saved $ 711K in hard cost through creative management practices and remedy
Including; a minimum of 619K (yearly) based on production, procedural, and location changes. There was substantial gain in throughput potential of 2 million (yearly) realized. Worked with owner to secure potential investor/CFO for the company. Performed under employment agreement - Completed


Habitat Tempe, Arizona 9/98 - 9/2000
Plant/Millwork Manager – Night Shift - International Company - National Awards 125+ Employees. High-end Commercial displays, Restaurant, Retail, Specialty Merchandise, Architectural Millwork, Exhibits…

Provided Company with “internal project management”, project pre-fabrication and post-install evaluations; critical and reverse engineering, man hour assessments, layout, cultists, material take-offs, development and fabrication of intricate labor-intense specialty wood products. Manage and develop project fabrication team(s). Assist architectural, design, and project management personnel with feasibility input. Performed the duties of a Master Craftsman / lead man supervising labor intense design oriented and intricate segments of major projects I substantially improved product, quality, process capabilities, and cash-flow. Additional impact and major savings and benefits not fully disclosed.


Norms Custom Woodwork – Rulapaughs - T.B. Brown 6/95 - 8/98
E/B – Executive Consulting for Displaced Corporate and Banking Executives and one start-up…

Employee Based Business/Operations Consultant - Operations, project & production management; estimating, engineering, fabrication, finishing, installations, purchasing, training and development! Master Craftsman
High-end Commercial and Residential custom applications…


Bradford Millwork Inc. Phoenix, Arizona 1994 - 1995
General Manager - Developmental Turn-Around E/B – Executive Consultant

 Performed price structuring increasing revenue, and capturing profit on all projects
 Evaluated/reduced project management manpower by 25% saving company $ 47,056+
 Increased project management file preparation time for production ready status by 300%
 Increased sales and production volume 50% through developing marketing and sales strategies, and new product.
 Multi-tasked in estimating, project management, production management, saving additional $ 129,168 yearly
 Reduced total production workforce by 33.25% with 44 to 30 in manpower reductions saving over $167,648 yearly.
 Reorganized facility and workforce targeted @ 200%, increasing overall throughput initially at 30% saving 390K
 Re-organized process, procedure, and manpower saving 40-50% on installation costs with estimated savings of 156K
 Negotiated chemical coatings, lumber, and bulk materials saving 15% and improved quality, savings @ 52K yearly.
 Reorganized plant layout, added second spray booth, implemented personnel training, and increased productivity an additional 37% potentially increasing day shift volume up to 1 Million yearly, also readying for second shift and additional 1 million.

Saved $ 778 K in hard cost through creative management practices and remedy, increasing throughput potential by over 1-2 Million annually - “On target and in line” Performed under employment agreement - Closure


Lynmark Custom Woodworking Company. Neptune, New Jersey 1986 - 1993
President/COO – Master Craftsman – “Rhode Island to Florida” National Awards
High-end Residential & Commercial Architectural Millwork, Furniture, Displays, Restaurant, Retail, Exhibits…

The Nucleus of this business I managed all business and operational aspects of upscale architectural millwork and specialty custom wood products company while physically active fabricating and overseeing commercial and Ultra residential applications – Reproduction Specialists with multiple locations to include a custom door and hardwood operation. On Target and In Line
16-24 Employees D & B Rated AAA


Gordon Danielli Design Inc. Eatontown, New Jersey 1985 - 1987 Fabrication/Field Supervisor – Master Craftsman - National Awards 80+ Employees. High-end Residential & Commercial Architectural Millwork, Furniture, Displays, Restaurant, Retail, Exhibits… Excellent High-Profile and Award Winning Outfit, Best In Class…

Initially hired on with Company to secure major losses with product and in field, reworked several failing major projects for major private clients with National recognition. A Master Craftsman on labor intense and unique projects performing pre-fabrication critical and reverse engineering. Improving cash-flow, sales revenue, and profit - Lead man/MVP for numerous NAHB, MIRM and MAME “Gold Awards” for best-marketed projects in America and eliminating production, product, and installation hardships…

Feasibility evaluations for designers and in house architect as to product, production, and installation factors; improved customer satisfaction and cash flow by enabling a professional and timely closure of assigned projects; developed commercial/custom office furniture product line.

Amusement Technologies Inc. Asbury Park, New Jersey 1983 - 1985
Wood Products Dept. Woodworking Operations Manager/Master Craftsman 100+ Employees. High-end Residential & Commercial Architectural Millwork, Displays, Kiosk, Specialty Products…

Highlights:

• Increased production capabilities for growth and efficiency by up to 125 % cutting manpower by 33%
• Performed R&D and created prototypes and molds for specialty applications for National Icons cutting labor cost by 50%
• Over the road installation supervisor saving company over 40% on installation practices and associated cost


MALPAR Cabinet Co. Asbury Park, New Jersey P/T 1971 - 1974 1977 - 1983
Operations Manager - Production Manager – Apprentice through Custom Craftsman. High-end designer custom kitchens, furniture, and commercial furnishings – Highly reputable business operation

Highlights:

• Worked with SCORE to develop Project Management criteria and Quality Improvements for improved bottom line
• Developed and implemented better production and scheduling methods continually improving lead times and bottom line
• Performed over the road and on site “limited time frame” specialty fabrications for nightclubs, capturing premium revenue
• Participated in New Jersey State vocational rehabilitation and jobs training program, teaching cabinet making skills/strategies
• Worked with State auditor(s) and Private “business specific” accounting firm to develop feasible operational criterion


VISIT http://www.brightfuse.com/robert-malone FOR HIGH-PROFILE LETTERS OF REFERENCE AND ADDITION IN-DEPTH INFORMATION

Education, Training, General Information ___________________________

U.S Navy-Vietnam Era Veteran 1974-1977

Apprentice with leading companies 1969-1974 and 1977-78
Attended NJ State vocational industrial Arts and woodworking school 1970-73
Completed first solo, upscale custom kitchen fabrication and remodel 1972
Fourth Generation master craftsman with leading companies from 1978-2000
Introduction and studies in quality control 1975 -US Navy - Juran
Production management workshops and studies 1977
Introduction to project and quality Management 1977
Advanced finishing workshops and seminars 1977, 1987, 1993, 2001
Advanced solid surface fabrication/installation - Certified 1977, 1987
Advanced studies in industrial psychology 1978-79
Millwork operations management – understudy training 1978 -1986
Introduction and studies in quality improvement (SCORE/SBA) 1979 and 1987 - Deming
Introduction and studies in business management fundamentals (SCORE/SBA) 1979
Studies in New Jersey State commercial and consumer Law 1979 and 1987
Advanced fabrication and wood engineering courses/studies/seminars 1979-1993
Business management and accounting principals (specialized workshops and studies) 1983 - 2003
Advanced project management workshops and studies 1985 -1987, 1993
Total quality management workshops and studies 1987, 1993, 2000
Millwork operations management – understudy training 1978 -1986
Developmental management training/workshops/studies 1977-1988, 2001
Conceptual and advanced JIT manufacturing studies 1986 -2003
Charter and participating panel member NFIB 1986 -1993
Attended countless trade shows, forums… 1977 - 2007

TQM, KAISEN, ERP, JIT, MRP, MRP II, AWI, CWI, MHP Studied and Practiced

PERSONAL REFERENCES AVAILABLE:

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