Information Technology Executive
Leading IT Operations, Programs/Projects, Networking, and Technology Delivery to Drive Goal-Surpassing Results
Fortune 500-experienced IT executive with a record of success leading mission-critical programs and projects in the U.S. and Middle East. Expert in complex solution development, business/IT alignment, process improvement, and cost reduction. Commended by clients and employers across diverse-industry sectors for leadership of solutions engineering, infrastructure design, enterprise implementations, project/budget planning, systems security/business continuity/disaster recovery, vendor management, and helpdesk operations. Career highlights include:
* Directing the build and launch of a $1.2B integrated mobile satellite system network for Boeing.
* Redesigning the largest telephone, data, and Internet network infrastructure in the Middle East (contract with Saudi Arabian Telephone valued at $7B) for Lucent Technologies.
* Delivering best-of-breed networking solutions for Fortune 500 companies (e.g., Bank of America, Pacific Bell) as well as early-stage start-ups in optical manufacturing, retail, and system integration service industries.
AREAS OF EXPERTISE
— IT Operations & Strategic Planning
— Business & Technology Alignment
— Project/Program Management
— Product Development/Launch
— Budget/Cost Controls
— Network Design & Engineering
— Rapid Application Development
— Risk/Vulnerability Assessment
— Turnaround & Change Management
— Disaster Recovery/Crisis Management
— Telecom/Data/Satcom/Wireless Networks
— Enterprise Implementations/Migrations
PROFESSIONAL EXPERIENCE
IT Consultant (Self-Employed) and Sabbatical, U.S./Overseas: Dec 2004 – Present
Following workforce reductions at Boeing, took time to pursue interests, including managing high-tech implementations (U.S. and overseas) and handling large-scale remodels for personal residences. Manage all phases of the project lifecycle (e.g., architectural and structural design, city design review, planning commission, city council, RFQ, contractor bid evaluations/award, solutions implementation/support). Supervise cross-functional disciplines of contractors, sub-contractors, designers, finance/procurement professionals, and building inspectors to achieve final deliveries on time and on budget.
BOEING SATELLITE SYSTEMS INTERNATIONAL, INC., El Segundo, CA
Executive Program Director: May 2001 – Nov 2004
Recruited to oversee preliminary and final acceptance of $1.2B GEO mobile satellite communications system project for this $640M developer of military, commercial, and scientific space and communications systems. Directed project lifecycle management at client (Thuraya Satellite & Telecommunications Co.) site in United Arab Emirates. Hired and oversaw international, geographically dispersed teams of scientists, system engineers/integrators, financial professionals, and administrators. Managed Dubai regional office, and served as liaison to UAE personnel, product teams, subcontractors, and U.S./UAE government agencies. Key Results:
* Brought billion-dollar project back on schedule. Investigated and resolved technical and logistical issues, cost overruns, and project delays; streamlined and replaced staff; improved reporting/ documentation; and introduced new procedures, industry best-practices, and needed controls.
* Eradicated $72M in project overruns through timesheet tracking and personnel reductions/replacement. Also cut costs by streamlining maintenance/support processes and eliminating need for outsourced partners.
* Completed preliminary acceptance testing of GEO satellite and terrestrial wireless/wire-line network infrastructure. Resolved 783 discrepancies during six-month commercial technical operations phase.
* Oversaw on-site preparations for second successful satellite launch and mission.
LUCENT TECHNOLOGIES, Red Bank, NJ/Riyadh, Saudi Arabia
Program Manager, Key Accounts - Internetworking Systems: Sep 1999 – Apr 2001
Carried out account management and support, product management, and technology implementations for major manufacturer of telecom and datacom equipment. Served as key member of PathStar Access Server product team, managing next-generation, integrated, multi-service network element enabling voice and data convergence and low-cost voice and data services. Key Results:
* Retained several accounts valued at millions of dollars through effective customer relationship management.
* Authored white paper on PathStar deployment and technical requirements that provided invaluable information for CLEC customers, service providers, and sales/service teams.
Director, Data Network & Engineering: Nov 1997 – Sep 1999
Turned around $7B telephone expansion project for Saudi Arabian Telephone. Performed strategic planning, design, engineering, and program management to create infrastructure for billing and management systems. Recruited and managed multicultural, multi-disciplinary team of seven direct reports and 127 professionals including CCIEs, ATM/NMS engineers, IP architects, programmers, and system integrators. Key Results:
* Enhanced customer satisfaction by streamlining delivery processes, improving network performance, and re-organizing staff structure to maximize performance levels.
* Resolved various business and technical issues relating to network protocols and performance. Completed project in 14 months following five years of delays and technical issues.
* Achieved increases in network reliability and performance for integrated telephone/data/wireless network.
* Transformed organization from a cost center into a profit center by repairing IP network for $17M and selling to customer for $42M.
* Recognized by president of Lucent Saudi Arabia for major contributions to project success.
EARLY CAREER: Previous positions include serving as Systems Engineer/Project Manager, INTERNATIONAL NETWORK SERVICES (1996-1997); Senior Consultant, PACIFIC BELL (1996); Sr. Systems Analyst, BANK OF AMERICA (1995-1996); Manager of Information Systems, PHYSICIANS EYECARE NETWORK (1995); and Sr. IT Consultant, WHALEN & CO. (1989-1995). Details available on request.
EDUCATION & CREDENTIALS
* Information Technologies, University of Phoenix
* Data Communications, University of California, Berkeley
* Statistical Business Analysis, Golden Gate University
* Finance & Accounting, University of S. Florida
Certifications:
Advanced Certified UNIX Engineer, Technology 3Wizard Certification
Other Training:
Completed 200+ hours of training in IT and telecom technologies from various manufacturers
OF NOTE
Affiliations:
Project Management Institute (PMI), Institute of Electrical and Electronic Engineers (IEEE), International Engineering Consortium (IEC)
Technology Summary:
MS Office, MS Project, CRM Systems, LANs/WANs, ATMs, MPLS, VoIP, High-Speed Data Networking, Bridges, Routers, ISO-OSI Reference Model, TCP/IP, DHCP, Signaling System 7 (SS7), Mobile/ Wireless 3G, CDMA, TDMA Technologies, Mobile Satellite Systems & Communications, Next-Generation Advanced Intelligent Networks, Broadband Access Technologies, Optical Networks |
