Supplychainexec@Yahoo.com
Summary
Senior leader with experience at Fortune 100 through start-up enterprises in international and domestic logistics, supply chains, and regulatory trade compliance. Extensive leadership and change management skills acquired with shippers, carriers, and IT providers. Cross-functional experience includes logistics, customer service, operations, sales, marketing, network optimization, and an MBA with on-the-ground experience in Asia, Latin America, and Europe. Credibility and knowledge to lead diverse project teams to deliver significant cost improvements and customer-focused supply chains.
Areas of Expertise
- Budget Responsibility & Controls - Supply Chain Process Engineering - Change Management
- Strategic Planning and Tactical Execution - Customer Service - Network Optimization
- Contract Negotiations and
Management - Vendor Rationalization & Supply Chain Relations - Managing & Leading Culturally and Functionally Diverse Teams
Professional Experience
ConAgra Foods, Inc., Schaumburg, IL August 2002 September 2006
Director, International Logistics and Regulatory Trade Compliance
Recruited by ConAgra to centralize and strengthen the global transportation and trade compliance activities. Position scope expanded to include and manage and improve upstream supply chain activities. Built and led a department with 3 direct and 5 indirect reports with responsibilities in procurement, trade compliance, and logistics execution. Negotiated and managed transportation, warehouse, and other service agreements totaling $80mm. Direct oversight of $700mm International Retail Divisions logistics and supply-chain activities, with enterprise-wide responsibilities in transportation contract negotiations and regulatory trade compliance activities for imports and exports.
Led projects that identified and implemented standard processes to achieve $16.2 mm in identifiable savings/cost avoidance/revenue increases in FY 2006 alone in the following areas: supply-chain processes, Incoterms, cost-to-serve financials, forecasting, order fulfillment, SAP, Transportation Management Systems (TMS), Warehouse Management Systems (WMS) enhancements, and improved procurement practices. The majority of these financial improvements were from the International Retail Division.
Created strategy, then transformed the department from an ocean transportation procurement function into a team with logistics execution, warehouse, Third Party Logistics Providers (3PLs) & vendor management, air freight, and enterprise-wide regulatory compliance responsibilities.
Key member on Sr. Management international outsourcing teams. Evaluated international logistics and regulatory impacts and recommended course of action for multiple international outsourcing projects.
Co-led the consolidation of six customer service and logistics offices into two. Created and executed standardized supply chain processes, reduced the freight forwarder base from 14 to one, and developed KPI (Key Performance Indicator) dashboards. The project created cost savings, improved order fill rates and quality, reduced quarter-end unshipped orders (increasing revenue by $10+mm p.a.), and created a simplified and scaleable Customer Service/Logistics platform.
Established a regulatory trade compliance department, consolidated the customhouse broker base from over 100 to 15, created company-specific import and export compliance manuals, and trained relevant personnel across the organization. This reduced the risk of Customs non-compliance penalties enterprise-wide and saved $630K p.a. in broker expenses and improved duty drawback processes.
Responsible for enterprise-wide ocean procurement, carrier, and SOX compliant contract management of over 50,000 TEUs of import and export containers spread over 1,500 international and Jones Act routes, including Asia, Central & South America, Caribbean, Mid-East, and Europe. Reduced the carrier base from 40 to 10 and streamlined the procurement process and achieved 16% freight savings/cost avoidance in 2006.
Successfully obtained C-TPAT validation in partnership with Corporate Security,
Created and managed international logistics specs for the conversion of four legacy platforms to SAP; co-led team to adapt SAP, WMS, and TMS systems to perform unique NAFTA and global requirements.
Avoided $320K in extra costs and prevented loss of markets by leading and implementing a new pallet policy.
Avoided a $800K plant shutdown by re-designing and implementing import supply chain controls
Supplychainexec@Yahoo.com Page 2
Inttra, Inc., Charlotte, NC August 2001 - August 2002
Regional Sales Director
One of five directors in the Americas responsible for spearheading the piloting and implementation of newly developed supply chain management technology tools to shippers, customhouse brokers, and freight forwarders.
Achieved the largest increase in new users and attained the most number of active customers in North and South America in the 14 state territory.
Trained and motivated carrier representatives to provide an extended network that provided key sales leads.
i-scope, Inc., Charlotte, NC December 1999 June 2001
Co-Founder and Vice President
Responsible for the development and execution of the marketing and business plan and strategy, including forecasts, budgets, P&L, and financial analysis.
With a co-founder, grew an idea into a 40 employee company that designed, created, and marketed import & export Internet-based supply chain and purchase order management tools.
Developed and lead the creation of the marketing and business strategy: successfully raised $1mm in seed capital and a $10mm venture capital term sheet.
Hired and managed the activities of outsourced legal, financial, and communication advisors.
Recruited and negotiated alliances to distribute the products in international markets.
Sea-Land Service, Inc. Charlotte, NC January 1983 December 1999
Director, Trans-Atlantic Tradelane 1998-1999
Tradelane Manager, US to North Europe 1997-1998
Tradelane Manager, West Coast of South America 1994-1997
Created strategy for and led US/Europe sales through the instability of industry de-regulation by
developing, communicating, and executing strategic plans across functional areas. Revenue increased by 10% from a $300mm base in an unstable and declining eastbound Atlantic market.
Managed all service contract negotiation activity for the Atlantic eastbound market.
Developed and executed marketing, pricing, and sales strategies for new and existing products in a $300mm Atlantic market, facilitating sales communication to the customer base. Repositioned core products with perceived inferior attributes to one with distinct and preferred advantages over the competition, giving sales and Senior Management tools to improve negotiating positions.
Created strategic and tactical marketing and operational plans for a new service. Integrated the interests and business practices, then trained sales and management teams of five new and separate South American agencies to grow revenue from zero to $65mm p.a. in 12 months while containing costs and growing margins.
Manager, Strategic Yield Management, Americas Service 1990-1994
Manager, Transportation Costs and Analysis, Asia Service 1988-1990
Increased revenue by $1mm p.a., and reduced costs by $7.5mm by optimizing the network, pricing, forecasts, business selection, and marketing practices in the Americas trades.
Increased revenue by $6mm by aligning cross-divisional processes to exploit an overlooked competitive advantage in the Asia to the Americas container trade.
Reduced costs by $10mm p.a. and improved customer satisfaction by creating new forecasting, pricing, and capacity management practices in the trans-Pacific and intra-Asia/China networks.
Worked in Hong Kong for over one month to stabilize local team and align Asia/North America strategy.
Sales Manager, Asia Exports, New York, NY 1986-1988
Account Executive, Asia Imports and Exports, Kansas City, MO 1984-1986
Account Representative, Asia Imports, Chicago, IL 1983-1984
Education
M.B.A., McColl School of Business, Executive MBA Program, Queens University at Charlotte (NC) - 1998
B.S. Economics and International Marketing (with honors), Miami University, Oxford, OH & Luxembourg, Europe - 1982 |
