OBJECTIVE: Director level position in Learning and Development
SUMMARY OF QUALIFICATIONS: Fifteen plus year’s progressive experience developing and managing a wide range of learning and development strategies. Identifying training needs, providing interventions through blended e learning, instructor led, consulting, facilitating, coaching and measuring training effectiveness for multiple locations worldwide.
PROFESSIONAL ACCOMPLISHMENTS:
Sr. Professional Development Manager - Cypress University (03 – Present)
Cypress Semiconductor Corporation – San Jose, California
· Worldwide responsibility to conduct needs analysis, design, develop, implement and measure the effectiveness of state-of-the-art learning and development, sales training and coaching programs.
· Accomplish organization goals by accepting ownership for executing new and different requests, exploring opportunities to add value to; Skills, Qualifications, Performance Management, Management Proficiency, Coordination, Coaching and Developing Standards.
· Develop relationships with internal key stakeholders to ensure sponsorship of programs and alignment with current business needs
· Deliver and evaluate innovative leadership development initiatives based on job performance competency models, 360° multi-rater feedback and experiential learning.
· Supervise web developers and instructional designers in training development projects.
· Select and manage external training partners, using vast knowledge of external resource availability as well as the ability to facilitate the customization and driving implementation of learning and development initiatives.
Training Program Manager (00 – 03)
Advanced Micro Devices - Sunnyvale, California
· Responsible for educating and training worldwide sales personnel on sales techniques, skills and methodologies in order to make them more effective sales executives.
· Manage and coordinate graduate program: recruitment, orientation, job assignments, evaluation, job placement and act as the interface with schools to recruit new candidates for graduate program.
· Support new candidates and employees in offering guidance, mentoring and direction.
· Identify curriculum and develop training initiatives, facilitate Strategic Planning, Mentoring, and Change programs using blended learning.
· Select external training resources and manage vendor relationships.
Integrated Account (Area) Manager (97 – 00)
IKON Office Solutions - San Francisco, California
· Managed operations, leasing and sales of office equipment, supervising and coaching field staff in multiple locations with P&L responsibility for managing resources and direct reports generating $8M.
· Identified and created new business development opportunities and contributing to the closing of new business through developing and presenting proposals.
Training Director (96 – 97)
Bangka Island Outdoors (BIO) - Bangka, Indonesia
· Supervised direct reports and provided leadership for 50 specialists by managing an outdoor training center on Bangka Island, Indonesia. Establishing a training plan with an annual budget of US$3M.
· Managed OD and outdoor programs to develop general management skills in Indonesian nationals.
· Conducted leadership development activities, needs assessments and instructional design projects.
Sales Training Manager (93 – 96)
Priority Management Systems - Australia, New Zealand and Singapore
· Responsible to sell, consult, train and coach franchise network.
· Increased network effectiveness, and expand franchises by 33%.
· Contributed to increasing sales revenues by 45% over three years.
· Selected external training resources and managed vendor relationships.
· Coached franchisees in sales and training skills across multiple locations.
Training Superintendent (90 – 93)
PT Kaltim Prima Coal - Kalimantan, Indonesia
· Led a team of expatriate training consultants in developing training programs for a coal mine.
· Partnered with divisional managers to develop OD and training strategies and customized training system solutions for field service delivery.
· Created procedures and processes to attract, test, recruit and train 400 personnel.
· Selected external training resources and managed vendor relationships.
· Recruited & established rotational training program for graduate mining engineers.
· Worked with subject matter experts in the development of trainee scheme for Fitters/Mechanics.
ASSOCIATIONS:
Member, Australian American Chamber of Commerce (AACC)
Faculty Member, American Management Association (AMA)
Member, American Society for Training and Development (ASTD)
Member, International Society of Personal Development (ISPI)
EDUCATION:
· John F. Kennedy University Pleasant Hill, California USA (1999) MA
Major subjects: Change Management, Leadership, OD, Strategic Planning and Diversity
· University of Technology Sydney, Australia (1989) B.Ed., (in Adult Education)
Major subjects: Adult psychology, instructional design and adult learning principles
CERTIFICATIONS:
· Professionally developed consulting, coaching and facilitation skills (Training Diploma)
· Certified to deliver; Achieve Global’s Genuine Leadership, Professional Selling Skills and Professional Sales Presentations; NLP; Influencing Skills; Essential Management
· Certified in Blanchard’s leadership SLII; Wilson Learning, DDI and Myers-Briggs - MBTI
RELATED ABILITIES/EXPERIENCE:
· Detail oriented, flexible, team player
· Facilitation, and training administration skills
· Strong written and oral communication skills
· Excellent interpersonal and presentations skills
· Delivered full training services as a consultant
· Demonstrated leadership and influencing skills
· Excellent verbal and written communication skills
· Comfortable in fast-paced, complex environments
· Excellent skills in instructional design and development
· Able to work and present to all levels within an organization
· Managed the training function; planning, budgeting and staffing
· Working with subject matter experts (SMEs), trainers and vendors
· Thorough understanding of technology as an instructional medium
· Able to develop associates by improving performance through best practices
REFERENCES: Available on request at interview |
