Career Profile: A responsible Operations Manager with over 20 years of experience in engineering, manufacturing and customer service including 18 months in overseas business operations. Successfully managed a wide variety of departments and disciplines and have proven skills in setting and achieving goals through the development and motivation of staff. A skilled leader in new process development, start-up and trouble-shooting in a manufacturing environment. Demonstrated ability to manage and interact in a cross-cultural environment.
Key Strengths: Engineering and Manufacturing Management Budget preparation and control: Over 10 years of experience in budgeting and forecasting with a confident and creative focus on meeting targets. Coaching and motivating employees: Motivating teams to achieve operational success through setting of challenging goals and expecting the very best of everyone. Consistently rated high on coaching and employee development. Self-motivated: Committed to a program of continuous learning and improvement including communication, language and computer skills.
Key Achievements: As Country Manager, led the team that was awarded Supplier of the Year by Western Digital. Grew Thailand workforce by over 80% to meet expanded customer requirements. Received Technology Innovation award for Etching Trade Secret that resulted in improved product capabilities. Successfully managed multiple engineering disciplines during launch of new manufacturing line.
Career History: July 2007 – March 2009 COUNTRY MANAGER - Hutchinson Technology (Thailand) – Bangkok • Managed all aspects of the operation including HR, legal, regulatory, purchasing, and capital infrastructure as well as administrative and legal compliance. • Developed and implemented customer service plans and account penetration strategies. • Facilitated the integration of corporate cultural norms and expectations to the staff. • Managed technical support services and developed a 24 X 7 response plan to customer quality issues. • Controlled the budget to meet all cost reduction targets. 1997 - 2007 ENGINEERING MANAGER - Hutchinson Technology Inc. – Hutchinson, MN • Managed Process Engineering, Manufacturing Support Technicians, Chem. Lab, and Chemical Inventory Coordinators. • Responsibilities included budgeting, capital forecasting, planning, and staffing. • Executed plans to achieve yield, capacity, customer service and efficiency goals. • Department received the Minnesota Award for Excellence in Waste and Pollution Prevention. 1994 – 1997 DEVELOPMENT ENGINEERING SUPERVISOR - Hutchinson Technology Inc. • Supervised Plasma Etch, Photolithography, and Covercoat Engineering groups during launch of new manufacturing line. • Developed and implemented technology progression plans which ensured our product exceeded customer requirements. 1986 - 1994 PROCESS ENGINEER / SUPERVISOR - Hutchinson Technology Inc. • Collaborated on core team that developed next generation manufacturing line. • Led capital equipment projects. 1984 - 1986 MANUFACTURING ENGINEER – Magnetic Peripherals Inc. – Aberdeen, SD • Led project to implement an automated clean and packaging line. • Oversaw HGA processes including head bonding, cleaning, core winding, and soldering.
Education and Training:
University of St. Thomas 1990–1996 Masters of Science, Manufacturing Systems
South Dakota School of Mines and Technology 1980-1984 Bachelors of Science, Chemical Engineering
Youth for Understanding International Exchange Student for 1 year in Colombia, South America
Professional Training Lean Manufacturing Strategic Decision Making Project Management Financial Analysis and Risk Assessment Hutchinson Leadership Institute graduate
Personal Details: Date of birth: 22 August 1961 Interests: Travel, Triathlons Competent Toastmaster – Advanced Leader Fluent in Spanish and conversational in Thai References available upon request |