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Chief Operating Officer/Chief Executive Officer

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Position
Chief Operating Officer/Chief Executive Officer
Location Confidential
No
Location
No preference
Willing to Relocate
Yes
Industry
E-COMMERCE--Web-Marketing-Services-SiteDev.
Function
GENERAL-MANAGEMENT--CEO/COO/GM
Compensation
$150,000 to $300,000

Resume Summary
Well rounded senior executive w/demonstrated expertise in building/executing strategic goals. Consistent successful results managing: Operations, sales, IT, product development, the P&L, HR, and more. Possesses a passion for building successful products, leading good people, and delivering superior customer service.

Resume Body      CHIEF OPERATING OFFICER/CHIEF EXECUTIVE OFFICER

Career Summary

Well rounded senior executive with demonstrated expertise in building and executing strategic goals. Consistent successful results managing the following areas: IT, product development, the P&L, Operations, and HR. Strong financial, analytical and interpersonal skills contribute to exceptional results in building and leading high performance teams, financial analysis, risk mitigation, building high availability IT infrastructure, and driving the culture of a company. Possesses a passion for building successful products, leading good people, and delivering superior customer service.

Key Strengths

Strategic Planning & Execution~Strong Financial & Analytical Skills~High Performance Culture Driver~Software Development~High Performance Team Building~Customer Service Ethic~Capital Budgeting~Risk Assessing & Mitigation~ Boardroom Navigation~Vendor Relations & Negotiation~Systems Infrastructure Building~Mentoring & Succession Planning~P & L Responsibilities~Product Development~Strong Technical Background

Professional Experience

CARDIFF BY THE SEA SURF COMPANY LLC., Cardiff by the Sea, CA 2006 - 2007
A startup eCommerce (with Intellectual property) company providing action sports users with web access to top shapers for the purpose of creating and purchasing custom surfboards online.

President/Co-Founder
•Strategic planning and execution in preparation for hand off to managing partner
•Responsible for leading infrastructure building including: site development, marketing plan, securing intellectual property, financial analysis and accounting, and identifying licensing targets

CASH SYSTEMS INC., Las Vegas, NV 2006
A $96M firm, located in Las Vegas, with additional offices in San Diego and Minneapolis, is a provider of cash-access and related services to the retail and gaming industries. Cash Systems' products include its proprietary cash advance systems, ATMs, Debit POS and check cashing solutions.

Executive Vice President, Corporate Development
Responsible for maintaining the acquired company’s IT infrastructure as a separate entity and for completing the development of critical projects while preparing for formal integration.
•Planned and led the initial IT and operational integration of Indian Gaming Services into Cash Systems Inc.
•Led the continuity plan resulting in retaining 100% of key contracts
•Developed and implemented the key enhancements, creating a competitive advantage, for a web delivered cash-access enterprise system.
•Filing of key IT product patents designed for future competitive advantages.

VIEJAS ENTERPRISES, San Diego, CA 2001 - 2006
The investment and business arm of the Viejas Band of Kumeyaay Indians, a multi-million dollar entity that counts casinos, retail centers, restaurants, radio stations, banks, and other businesses among its portfolio.

Executive Vice President and COO, Indian Gaming Services
Responsible for developing and leading the execution of the strategic plan for this business unit of Viejas Enterprises
•Built high performance company and teams. Led hiring, structured incentives, schedules, evaluations and overall culture to align decision making with strategic goals resulting in happy, hard working employees emotionally vested in success of company.
•Led multiple development teams in the creation of web and WAN based financial transaction system that processed over $500M and netted over $20M in revenue on an annual basis
•Evaluated exit strategy options. Approached suitor, selling company for more than twice parent estimates.
•The enterprise transaction system built outperformed IGS’s primary competitor by 1/3 in a side-by-side comparison
•Negotiated five year contract with STAR Systems that reduced ATM and debit POS transaction fees to zero
•High availability/redundancy efforts led to 0% planned downtime in 2005, 2006
•Created risk mitigation decision system for key financial products that allowed for timely corrective actions thus ensuring risk and performance indicators stayed within appropriate ranges
•Significant experience communicating strategy and capital budgets to Boards and Board Committees
•Consistently received external technology audit results (Application Vulnerability, Penetration Tests, FFIEC) of “Above Industry Standards”
•Created policies and procedures for change management, security, and other systems
•Led process of locking up key IT intellectual property through the filing of three different patents
•Developed an industry-wide reputation for customer service excellence

BORREGO SPRINGS BANK, La Mesa, CA 1995 - 2001
A Viejas Enterprises Company with approximately $150 Million in assets

Senior Vice President, Chief Administrative Officer
Responsible for overhauling the IT systems and infrastructure including the conversion of legacy systems. Charged with updating the ATM network, streamlining operations, implementing an IT audit function, designing financial analysis to measure and correct problematic environments, and developing a board reporting system
•Turned-around operations & IT of a financial institution. Implemented key support systems, performed critical financial analysis, sold unprofitable operations, negotiated purchase of additional deposits, fired unproductive workers, and instituted culture of performance, all resulting in profitability
•Led the due diligence, contracting and conversion of core IP and IT systems still in use today

Early Experience Highlights

FEDERAL DEPOSIT INSURANCE CORPORATION, Washington, DC 1989 – 1995
Financial and managerial analysis of financial institutions resulting in the preparation of technical reports for distribution and presentation to the institution’s senior management and board of directors.

Bank Examiner
•Prepared financial and management analysis resulting in technical reports identifying strengths and weaknesses that were delivered to the board of directors for presentation
•Recipient of a Sustained Superior Performance Award

Education and Professional Development

BS -Business Administration
Saint Leo University – St. Leo, Florida

AS- Air Traffic Control
Community College of the Air Force – Myrtle Beach, South Carolina

Mergers and Acquisitions Seminar
Real Estate Law
FDIC Commissioned Examiner School
FDIC Schools 1-4; FDIC Income Properties Seminar
Affiliated with San Diego Software Industry Council (SDSIC)
FDIC Real Estate Appraisal School; FDIC Small Computers School
Systems, methods, & programs for the customization & purchasing of boards
Patents held: Web Based Electronic Check Cashing, Affinity program – assigned to Acquiring Company

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