Charles V. Codling (614) 560-6840 5672 Shellbark St. Groveport, OH 43125 SENIOR INFORMATION TECHNOLOGY MANAGER
A corporate and Information Systems leader with comprehensive, diverse & broad-based experience as an infrastructure director, team leader, CIO, and program manager. Keen sense of emerging technologies and their strategic place in a business environment, evidenced by solid accomplishments applying technology & process reengineering to enhance revenue, improve productivity & reduce cost. Well-versed in all aspects of IT business support verticals including manufacturing, sales, inventory, distribution, supply chain & services management.
Key Accomplishments Strategic organizational business alignment – turnaround planning Reengineering & emerging from Chapter 11 & going public Re-architect Infrastructure enabling Transactional Applications Key cost containment and profit improvement goals Major systems selection, unification and upgrade Team Building, Focus & Consolidation Vendor Management & Product Assessment Align IT with new business strategies for growth
Key Strengths Technology Architecture & Integration with Service Focus Development of Sarbanes-compliant practices & procedures Network Infrastructure & Disaster Recovery Planning & Implementation Business Value & Application Assessment for Emerging Technology Network & Information Security High-level Business Process Mapping & Improvement Global Enterprise System Planning & Implementation Supply Chain & Service Management Optimization
EXPERIENCE Industry Independent Consultant Apr 2007 – Present Advised clients on supply chain initiatives, IT security, DR & Business continuance, Systems Infrastructure, Desktop & Data Center Deployment/Migration, and SOX compliance issues. • Project Manager Foreclosure look-back project – Assure migration of database schema to new platform for auditors to assure federal regulation compliance with proper customer interaction in loan foreclosure. • Project Manager assuring delivery, validation, testing and Build Out of upgrade to new p795 servers for lines of business and integration of data warehousing & ETL tools (Cognos, Informatica, Oracle Web Tools) • Project for global fabrics supplier providing assessment of email security & best practices to assure confidentiality.
Director, Infrastructure & Service Delivery Jan 2009 – Nov 2010 ROCKY BRANDS, INC Accountable for all IT equipment, network infrastructure, enterprise security, and internal Help Services. • Led Unified Communication services project including presence, phone, teleconferencing and integrated IM & email, reducing telecomm expense $200k and travel (through internal web conferencing) by 11%. • Managed Server consolidation eliminating 14 unsupportable machines, virtualizing >40 environments, reducing power/AC >$500 per year per server & eliminating >$960/server in licensing cost (>$75k savings). • Implemented Desktop Deployment project upgrading >240 PCs & laptops to Windows-7 and MS-Office 2010 including transition training within 18 months. • Led implementation & deployment of IT Help Desk Reporting & Tracking system with performance metrics, improving internal service levels 28% in problem closure time & request processed, while reducing expense 12%. • Spearheaded access-rights audits to strengthen financial controls expected for SOX compliance with confirmation reporting.
Chief Information Officer, SVP Information Services Jul 1998 – Mar 2007 Director, Logistics Systems MAIDENFORM, INC. – Ladies intimate apparel; $430MM sales Accountable for all MIS functions including budgets, staffing, team building, telecommunications, network infrastructure, computing equipment, data center operations, information security & enterprise integrity, including international facilities. • Established strategic IT culture change transforming department from technology-focused to service oriented, business-process driven with global vision. Reduced project delivery times 33% and budgets to 1.2% of Sales. • Led organization with hands-on involvement replacing legacy apps & network in 20 months & $28MM, with new: Oracle based Enterprise Resource Planning (ERP) system, Lawson HR, Payroll & Financial applications. Newly designed Shop Floor Control mfg. system at domestic & international facilities • Reduced raw material supply chain inventory audit costs $1.8MM per year while increasing accuracy to >98% and eliminating 3 weeks annually in lost production/capacity. • Managed vendor relationships, negotiating telecommunications cost reductions with $300K annual savings. • Developed Oracle DB & Business Objects queries & led integration Retail POS, ERP, & Lawson Financial applications, creating new Business Intelligence (BI) data warehouse deploying KPIs to internal web/ m-commerce; increased web inventory & order accuracy to >98%, increasing all order fulfillments to >95%. • Developed, mentored & managed IT team with SDLC best practices, improving stakeholder service satisfaction levels through SLA-metrics and effective project management methodologies (ITIL). • Established web-centric Help Services Desk and solutions database, improving response times 35% • Selected and implemented a Storage Area Network (SAN) to reduce the incremental purchase of disk space as customers, products, sales and financial information grew. Doubled online historical data while increasing performance and reducing transaction time by an average of 35%. Through online Backup solutions, increased application availability throughout the worldwide enterprise over 21%. • Spearheaded & managed Sarbanes-Oxley compliant IT policies & procedures enabling company to be fully SOX compliant in 1st year following public offering. • Instituted corporate security, e-policy, and the procedures & systems to protect intellectual assets, eliminate cyber-attack downtime and increase availability to more than 99.8%. Established disaster recovery & business continuity plans, which were tested and updated yearly. • Fostered & managed unity & collaboration with multi-site internal, outsourced IT and vendor teams.
Project Team Director; Managing Partner Jan 1982 – Jul 1998 NEBULA, INC. Responsible for business development, hiring, administration, and building consulting teams to provide quality solutions and development services to clients who included Maidenform, NYNEX, RCA Missile & Surface Radar, GE Aerospace, U.S. Navy, Xerox Corp., Telerate/Dow Jones, IMS America, and ISC Defense Systems.
• As management consultant & application architect to NYNEX, led design & development of application that merged billing, services, and customer care into single front-end application resulting in 80% decrease in errors/call-backs, reduced CS training time by 50% and improved productivity by 20%, measured in calls completed per day. • For U.S. Army Ft. Knox provided 5-year IT plan and management report, evaluating infrastructure, project plans & support procedures. Plan outlined means to cut 8% staff while improving client support & yielding $14.6MM savings. • Designed application & developed real-time Credit Authorization system for ATA; later enhanced application adding check authorization, reducing fraud by >60% • For GE Aerospace, led project porting INGRES RDBMS from UNIX to Ada runtime environment, Seawolf project. • As subcontracted vendor to RCA Missile & Surface Radar, recommended vendor alternatives for savings of $2.2MM. Developed & implemented concurrent radar frame testing system reducing overall production costs 32%. • As team leader for Automated Data Processing (ADP), designed & implemented daily dividend processing R/T financial market ticker feeds in a date-driven historical database. Developed C++ object class to handle multiple time data series and non-Y2K compliant date formats. • As a subcontractor to ISC Defense Systems, created ASW simulation trainer market for the company through proofs of concept to Navy, resulting in multi-hundred million dollar contract. System architecture design and use of COTS equipment & software resulting in $6.6MM savings per trainer. • As project manager to Dow Jones, oversaw & part of development team creating historical database from online ticker feeds from exchanges throughout the world. Designed & developed database Data Engine component.
EDUCATION
B.S. Mathematics, Brigham Young University, Provo, UT
Industry and Postgraduate Courses: Management sequence – Xerox Corp. C++ series - ACM Project Management & Process Re-engineering Methods -- GE Finance for non-financial Executives – AMA Dynamics of Organizational Systems Post graduate courses toward MBA / Technology Management – Univ. of Pennsylvania MS-Office Suite, MS-Project, Visio, Oracle, SQL-Server, Business Objects, SQL, Crystal Reports, Lawson UNIX (HP-UX, Solaris, AIX, et.al.) internals; Networking & Security
Professional Associations Association of Computing Machinery American Apparel & Footwear Assoc. ISC & SCLC Committees; e-commerce sub-committee, Chaired Wireless & Data Security sub-committees
Technical Skills Platforms: Solaris, HP&IBM Risc (HP-UX, AIX), Win-7, XP, Win-Server 2008, iSeries, OS/2, Sigma, Unix Databases: Oracle, SQL-Server, Ingres, DB2 Languages: C++, C#, Java, VB, Oracle Forms/Reports, COBOL, Fortran Tools: MS Office Suite, Visio, MS-Project, Business Objects, Lawson Financials, MS Dynamics, Oracle, JBA/Infor & Essentus ERP products, Aldon LM & Community Manager
Previous Experience
PERKIN-ELMER COMPUTER SYSTEMS; Director of Technical Support XEROX DATA SYSTEMS; OS Systems Developer; Prin.Mbr. Technical Staff, Regional Support Mgr. |