Business executive with strong technology acumen. Deep domain knowledge in HR, Payroll, Benefits, Recruiting, Workforce Management, Supply Chain Management, Procurement and Business Intelligence. Recognized thought leader in Business Process Management, Outsourcing and Software as a Service. Consistently delivering outstanding results. |
A proven business executive with strong technology acumen. Consistently delivering outstanding results. Successful at structuring processes to impact top line and bottom line.
• Strong experience in Product Strategy, Product Management, Product Development and Delivery. Product P&L and Product Life Cycle Management expertise.
• Recognized for building innovative products. Technology thought leader in Business Process Management, Services Oriented Architecture, Outsourcing and Software as a Service.
• Deep domain knowledge in HR, Payroll, Benefits, Recruiting, Supply Chain Management, Procurement, Business Process Management and Business Intelligence.
• Leadership skills in directing highly skilled teams of managers, engineers and analysts. Created highly functional and reliable teams built on trust and respect of members [5 to 104 employees].
• Proficient in change management. Merged software development teams, increased productivity and lowered cost while maintaining level of expertise.
EXPERIENCE
VICE PRESIDENT OF PRODUCT MANAGEMENT
Led Product Management for HR/Payroll, Self Service, Benefits, Tax Filing, Payment Solutions, Paycards, Time & Attendance, Recruiting, Talent Management and Carrier Integration with an overall revenue base of $300 million.
• Restructured Product Portfolio, revised Pricing and improved Product P&L. Drove faster revenue recognition through backlog fixes. Retired legacy product. Eliminated unprofitable partnerships.
• Grew business through new partnerships and organic development [3 year strategic plan]. Negotiated contracts and Service Level Agreements, significantly improving service and margins. Facilitated make/buy/partner decisions and due diligence resulting in new investments.
• Recognized for creating Ceridian Product Portal improving cross functional transparency. Published rolling 4 quarters Product Backlog, Roadmap and Release plans. Created a streamlined, customer (VOC) focused process for managing requirements. Delivered ROI and Value calculators improving sales effectiveness.
• Delivered 24 releases and new Paycard product with stretched resources. Created a disciplined phase-gate methodology within the development cycle improving coordination and communication.
• Offered consultative support optimizing various HR operations resulting in improved repeatability and reliability of services. Revised data security, data retention, disaster recovery and business continuation practices and processes. Business unit achieved higher Net Promoter Score (6 to 13).
• Reduced staff and operating expense to align with economic downturn and declining revenues. Organized Six-Sigma Lean Events to improve requirements process and usage of internal tools. Transitioned employees to new development and kept morale of employees on legacy maintenance high. Improved employee engagement score by 5%.
Results: New initiatives made $24M positive impact to revenue. Team achieved CEBITDA 22% better than budget and $19M in savings.
DIRECTOR OF PRODUCT MANAGEMENT and
VICE PRESIDENT OF TECHNOLOGY
• Contributed to the growth of the company from $20M to $700M in revenue during tenure.
• Viewed as a key technology leader focused on growth and value for the customer.
As Director of Product Management facilitated merger of products and drove global product management for Business Process Management products. Energized sales of Integration, EDI and BPM products in world-wide markets with results.
As the Program Management Director for a new technology platform, facilitated entrepreneurial startup team projects and grew program adoption company-wide. Consistently and successfully evangelized value with customers, industry analysts and stakeholders. Recognized for creating combined sequence of activities which led to successful early adopters and roll-out of the innovative technology platform.
As Vice President of Technology Development was recognized for initiating quality/process improvements, strengthening third party providers [Microsoft, IBM, Oracle] while effectively merging two organizations and delivering improved releases to market. Successfully led change management and transitioned team through Company IPO.
As Vice President of Collaborative Commerce and chief architect, created and delivered 12 new products in the areas of Business Process Management, B2B Integration and Mobility. Made top 3 products sold list three years in a row.
As Director of Product Development, developed and enhanced Supply Chain and Procurement products. Successfully managed all aspects of software development life cycle (SDLC): design, development, QA, documentation and delivery.
As Development Manager and Senior Architect, developed and enhanced HR/Payroll, Retail Management System and Financial products.
As Project Manager and Lead Programmer/Analyst received high praise for successfully delivering large multi-million dollar implementation and customization projects.
EDUCATION
MBA – Marketing & Information Systems
Bachelor of Engineering – Chemical Engineering |
