ICF International, Inc., Fairfax, VA 11/2011 to Present
Project Manager/ Lead Business Analyst
International company which specializes in implementation of energy efficiency programs
Manages all aspects of $50+M program portfolio focusing on 2020 utility rebates.
Accelerated establishment of Data Management Systems for new utilities programs; directed team of 10+ tasked with engineering front-end and back-end details.
Improved commercial energy rebate application techniques; applied 500+ complex calculations targeting web-accessible savings and better user functionality.
Architect behind process that replaced imported Excel data sheet information to web-based input.
Streamlined workflows and enhanced utility operations for clients, such as BGE, SMECO, Pepco, Delmarva, PSO, Washington Gas, PECO, and Dominion Energy - SC (DESC).
Achieved 200% increase in use over 2-months by transforming portal for web-based application; also, increased new equipment installation, energy savings by 400%.
Airline Reporting Corporation (ARC), Arlington, VA 3/2010 to 11/2011
Data Migration Team Lead
Hub for both air travel transactions and reporting strategies
Improved operations by designing process for ticketing data intake from airline clients; participated in development of largest data warehouse, hosting 1.2+B tickets annually.
Served as liaison by collaborating with IT staff, Program/Project Managers, and partners.
Optimized strong communication skills to continually inform participants about progress efforts; identified, analyzed, and highlighted required data to drive acquisition initiatives.
Orbitz/Travelport 2006 to 2007
Internet travel leader offering booking and travel planning assistance.
Served as managerial leader to design interface for airline booking; improved booking processes for largest global business traveler, IBM.
Conceptualized strategies to ensure deliverable efficiency; collaborated with development team to verify coordination efforts with key stakeholders in identifying solutions.
TQ3Navigant/SatoTravel 2005 to 2006
Project/ Product Manager
Subject expert for development/deployment of web-based profile management platform designed to consolidate and standardize 3 million disparate profiles among 8,500 corporate clients.
Created cross-functional plan, including detailed product requirements and specifications, and partnered with developers and utilized client feedback to incorporate product functions.
Negotiated approval of XML custom data migration tool to import unstructured, dirty data from Sabre Reservations System to NetProfile;
Business Analyst 2003 to 2005
Assessed technology-driven initiatives for functional, technical, and marketing requirements; conducted multiple point QA activities for internal automation and specialized solutions for corporate client base.
Analyzed competitor profile management tools for strategic placement; researched and designed process for unstructured data to migrate onto new web-based online platforms.
Examined several GDSs (Worldspan, Apollo, and Sabre) for NetProfile development, establishing least common denominator to enable all systems accommodations.