IT Director/Manager

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Position
IT Director/Manager
Location Confidential
No
Location
Northeast USA
Willing to Relocate
No
Industry
Computers-Services&Consulting
Function
TECHNOLOGY(IT/EDP/MIS/Communications)
Compensation
$100,000 to $200,000

Resume Summary
An IT professional who implements emerging architectures and technologies to ensure reduced costs of IT operations, outstanding user support and increased efficiencies. Concentration in storage area networks, VMware/Hyper-V virtualization, Helpdesk operations, Disaster Recovery and Business Continuity. ITIL Foundations Certified.

Resume Body      IT DIRECTOR/MANAGER

FINANCIAL SERVICES, BUSINESS SERVICES, CONSULTING

A hands-on Information Technology professional/manager who implements emerging architectures and technologies to ensure reduced costs of IT operations, outstanding user support and increased efficiencies. Implemented a storage area network (SAN), an architecture to attach remote computer storage devices better ensuring Disaster Recovery and Business Continuity. Created VMware ESX/vSphere clusters, technology used for server consolidation resulting in reduced hardware and maintenance costs. Streamlined the Helpdesk using ITIL Best Practices, resulting in efficient user support. ITIL Foundation Certified.

AREAS OF EXPERTISE: Server Consolidation/Virtualization, Dell Equallogic and Compellent SANs, Windows 7/XP, Windows Server 2000 íV 2008, NetWare 3.0 íV 6.5, Linux, Microsoft Exchange Server 5.5 íV 2007, Microsoft SQL Server 2003 íV 2005, Microsoft Hyper-V, Microsoft Threat Management Gateway, Microsoft Data Protection Manager, VMware vSphere, Citrix Presentation Server. Utilities: Microsoft Office Suite including Visio, Backups, Disaster & System Recovery, File Manipulation & Transfer, Helpdesk. Hardware: Dell/HP/Compaq Servers, Laptops & Workstations, WatchGuard/Cisco Pix/Sonicwall Firewalls, Dell/Cisco/Netgear Switches.


PROFESSIONAL EXPERIENCE

Network Administrator
Hayt, Hayt & Landau LLC, Eatontown, NJ 2012  2012
Upgrade and manage the network infrastructure for a multiple site law office.
o Created an upgrade plan for Windows Server 2008 and Windows XP/7 desktop environment
o Analyzed infrastructure weaknesses, recommended and provided solutions; documented network architecture
o Reorganize Active Directory structure, implement DHCP and other AD services
o Create and maintain PowerShell scripts
o Analyzed and recommended changes for disaster recovery and business continuity
o Maintained Symantec BackupExec tape backups
o Configured and maintained Symantec Endpoint Security and delivered client to desktops
o Created standardized desktop images using Acronis software for increased performance and faster workstation rollout
o Provided solutions for server room environment
o Recommended Helpdesk, hardware & software solutions to improve reliability and productivity
o Managed Avaya VOIP phone system
o Manage cardkey access and security system
o Manage RSA security appliance and VPN access

Network Systems Engineer
RISS OFFICE OF INFORMATION TECHNOLOGY, Newtown PA 2009 - 2012
Build out and maintain disaster recovery site for government contractor supporting 6 law enforcement centers country-wide.
? Support disaster recovery environment:
o Maintain, provision and support Compellent storage area network (SAN), HP Proliant and blade servers, Dell PowerEdge servers
o Reorganize and provide support for VMware vSphere cluster with vMotion

? Create and support network systems:
o Create and implement Microsoft Threat Management Gateway, Data Protection Manager for regional and remote offices
o Create and support Microsoft 2008 R2 and Hyper-V servers
o Research and evaluate helpdesk and incident management systems

Director of Computer Operations
Manage entire network operation for firm of 425 people with staff of 7 network administrators and Help Desk technicians with budget in excess of $1,900,000
ANCHIN, BLOCK & ANCHIN, LLP, New York NY 2000 - 2008
A large ($100 million), multi-office accounting and consulting firm.
? Saving $66,000 per year:
o Created VMware ESX cluster to utilize virtual servers using a storage area network (SAN)
o Provided high availability using Vmotion eliminating the need to purchase physical servers
o Consolidated environment by moving network functions from physical to virtual servers
o Reduced cooling/maintenance costs, added high availability and advanced server management
? Researched, evaluated and then implemented a storage area network (SAN):
o Researched and evaluated various storage technologies to provide cost effective, expandable and redundant solution for growing storage needs
o Added advanced storage functions, including ability to expand live server volumes, redundancy and fallback options
o Implemented replication software to allow live data to be copied from production site to disaster recovery site, and to copy data to dissimilar file system types for migration to different operating systems
? Saved $30,000 per year by researching and implementing outside service to filter emails for spam, viruses and inappropriate content. Helpdesk no longer needed to sort through thousands of spam emails using internal spam catcher: Reduced amount of inappropriate content entering firm and stored on mail and file servers; eliminated possibility of virus penetration using email; enhanced email and disaster recovery options; service queued undeliverable email for 4 days
? Designed new data center
o Coordinated move to new center with minimal service interruption
o Increased reliability with installation of APC InfraStruXure power solution and environmental controls

? Created 5-year plan detailing direction IT should take:
o Reduction in hardware and environmental costs
o Proactive measures to ensure there was adequate storage for data and applications
o System versions kept current and upgrades properly planned for
o Increase in IT staff productivity as routine tasks are outsourced to service providers
? Secured internal network from outside attacks - in 8 years there was only 1incident: Implemented network address translation and Symantec Antivirus, Corporate Edition; performed periodic network penetration testing.
? Streamlined the Helpdesk using ITIL Best Practices, resulting in efficient user support:
o Created login, naming convention, email, backup, file retention, system creation, application and procedural policies
o Recommended and installed upgrades and patches as necessary
o Troubleshoot network performance issues and internet connectivity
o Provided technical support and assistance to users, Network Administrators and Helpdesk technicians
o Evaluated and implemented Track-It as helpdesk software of choice
? Implemented Desktop Management software: Provided mechanism for consistent, uniform and speedy application delivery to the desktop; workstation management and remote control; workstation imaging to provide uniform desktop environment; and decreased problem resolution time
? Managed 3 mergers, consolidating data, applications, and hardware life cycles: Quickly merged email, applications and data into Anchin environment, resulting in fewer servers, requiring fewer resources (electricity, cooling, maintenance) and reduced downtime during merger; provided merged organization with newer technologies to support business needs
? Put in place a complete Disaster Recovery Plan: Key applications and data replicated live from production environment to secure offsite location for business continuity
? Implemented a Citrix Presentation Manager farm using web interface to deliver applications to provide global 24/7/365 remote users: Also provided secure remote network management

Senior Network Engineer
RCG INFORMATION TECHNOLOGY, Edison NJ 1997 íV 2000
Senior network administrator in WAN / multi-OS environment using TCP/IP and IPX protocols; supported Legal, Recruiting, Accounting, HR providing software/hardware and network access
? Expedited software installation company-wide, saving hours in weekly IT resources: Created central software library and depository
? Ensured data protection for continued company operations in the event of hardware failure or damage: Initiated proper backup procedures using Arcserve & Cybernetics tape library for backups / disaster recovery

Previously: Senior Systems Analyst for Deutsche Bank Securities
Senior Network Administrator for Dean Witter Reynolds
Network Administrator for Shearson, Lehman Brothers
Systems Analyst for Cravath, Swaine & Moore

EDUCATION
Bachelor of Arts in Psychology/Technology
State University of New York Stony Brook NY

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IT Director/Manager

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