NARAYANA VL RONANKI narayana.ronanki@gmail.com 10910 Chatburn Way, Duluth, GA 30097 (470) 699-5255
Head - IT Global Delivery
* IT Transformation * Global Delivery * IT PMO * IT Governance *Partnership Management * Increased business capabilities * Reduced Costs * Effective Servant Leader
WORK EXPERIENCE
Delta Air Lines, Inc. , Atlanta, GA October 2003 - present Head - IT Global Delivery
Leading transformation of IT Global Delivery capabilities of $1 Billion+ annual budget with 10 manager direct reports and 80 member extended team.
Leading program to establish a Bengaluru Technology Hub for AI, ML, Digital and SAP Improved IT Delivery capacity by additional $150 million/year (15% more capacity) Implemented and led robust global delivery, vendor management and PM centers of excellence Increased savings by $40 million through Development and QA Operating Model changes Manages operations of Global Delivery by 3,000+ resources; Hired over 2,000 people/year Drove vendor consolidation from 51 to 22 Strategic and Staffing Partners Implemented outcome based contracts for development and operations Negotiated and implemented Statements of Work for Agile Distributed Delivery Implemented Governance routines for CIO monthly performance reviews Developed roadmap for maturity of PMO and implemented PM and BA COEs Led the implementation of HP PPM enabling consistency and rigor in projects Led large and complex programs with significant business impact in Airline pricing, revenue management, procurement and supply chain management Worked across business groups to result in 15% savings in IT and indirect spend categories as a Procurement Strategy and Supply Chain Leader
Ingersoll-Rand, Bloomington, MN (Contract) Sep 2002 - Oct 2003 Program Manager
Led a complex technology program that resulted in a successful commercial product
Turned around a failing program and brought product to market in a year Developed a commercial model for implementation with large retailers Led cross-functional group of Engineers, IT and Operations groups to align on product direction and development
Northwest Airlines, Eagan, MN (Contract) May 1998 - Sep 2002 Senior Project Manager
Led technology development of loyalty products currently in use at Delta
Managed global delivery team to develop Sky Bonus loyalty Product provided significant revenue from small and medium businesses Proposed viable funding proposal to develop and implement after 9/11 Managed global delivery team to develop SkyMiles loyalty system Led successful implementation and data migration of over 40 million members Established two global delivery centers in India to enable low cost development
Tata Consultancy Services, Madras, India July 1990 - May 1998 Engagement Manager
Managed engagements and projects with clients in Australia, Germany, UK and USA.
Managed projects from requirements definition to implementation and support for Target Corporation and Hapag-Lloyd Transitioned credit card processing systems for Amex from Sydney to Phoenix Developed and designed systems for Sun Life Assurance, UK Started as a systems analyst and promoted to lead engagements and projects
EDUCATION
University of Minnesota, Carlson School of Management, Minneapolis, MN Master of Business Administration, Minneapolis, MN 2005
Jawaharlal Nehru Technological University, Kakinada, India Bachelors of Technology in Electronics and Communications Engineering 1990
CERTIFICATION
Project Management Professional (PMP) Project Management Institute Issued May 2004 - Expires May 2020 Credential ID 188721 |