SCOTT HAMILTON CONSULTING San Francisco, CA
Principal 08/2018 TO PRESENT
Providing expertise in the development of organizational capabilities and integration of operational requirements into successful sales programs. Skills include; asset management, equipment leasing and remarketing from Fortune 500 companies.
* Site reviews, insurance assessments, asset inspections and market research
* Compliance policy development and integration, including AML, KYC, OFAC, OSHA
* Remarketing program design and implementation, regionally or globally
* New Product Development including pilot program design and implementation
BANK OF THE WEST BNP PARIBAS San Francisco, CA
Vice President Inside Sales Manager 10/2016 to 05/2018
In the Commercial Banking Group, Equipment Finance Division, I developed and managed customer finance programs for equipment manufacturers, distributors and dealers located across the United States and Canada.
Manage the Inside Sales department with a team of 15 for Vendor Equipment Financing programs, originating over $1B in loans and leases annually. Collaborate with other departments including Credit, Contracts Administration, Asset Management, IT and Compliance (AML, BSA, KYC, OFAC) to develop and facilitate improved customer service. Develop and maintain relationships with manufacturers and associated customer and dealer networks.
* Created process metrics and KPIs across all product lines improving cycle times and customer service
* Implemented process improvements utilizing Lean tools and methods
* Created new pricing policy, integrating operating procedures with KYC and OFAC compliance requirements
* Key lead in Canadian expansion partnering with BNPP Leasing Solutions
CARGOSTORE INTERNATIONAL LIMITED San Francisco, CA
General Manager (Agent) North America 10/2014 to 10/2016
Directed the sales operations, marketing, and leasing of shipping and offshore containers for this London-based supplier, with a broad selection of intermodal rental, lease and sale options across the US and Canada. Develop and implement sales strategy and advise management team on competitive market and pricing trends.
* Reestablished Cargostore in the resale and one-way markets in key metropolitan areas
* Developed brand presence for DNV equipment in Gulf of Mexico in the Oil and Gas industry
SEACO (GE SEACO) San Francisco, CA
Commercial Operations Director 12/2009 to 06/2013
Directed worldwide aftermarket / remarketing sales operations for Seaco (GE SeaCo), a leading global marine container lease provider serving the transportation industry. Responsible for the alignment of people, processes, and technology to support commercial activities and improve marketing effectiveness in 50 countries through five regional sales offices in North America, Europe, and Asia. Oversight of 11 sales and administrative personnel, and an operating budget of $1.5M. Served as Compliance Officer for the Aftermarket Group. Profit and loss accountability for aftermarket segment.
* Developed and launched new asset trading business in collaboration with the Global Sales Director
* Led Lean value stream project evaluating and improving the entire sales process
* Developed sales process metrics (KPIs) using Six Sigma tools; cost and waste reduced, customer experience improved
* Implemented global sales compliance program. Including AML, KYC, OFAC and USPA compliance
GE CAPITAL RAIL SERVICES (GE SEACO) SAN FRANCISCO, CA
Commercial Sales & Operations Director 07/2007 to 12/2009
Integrated all aspects of the sales process into one unified Marketing and Operations organization. Developed improvements for all internal and external processes using Lean and Six Sigma tools, optimizing for cost reduction, maintenance standards and customer satisfaction. Achieved sales of over 50,000 containers annually. Held senior operations role for all aftermarket activity, including non-owned assets. Served as primary GE Capital aftermarket liaison to the GE SeaCo joint venture. Managed sales in the Central and South America regions.
* Directed and administered all joint venture guidelines and operating procedures
* Developed global compliance procedures for Temporary Admissions Bonds for idle assets worldwide
GE CAPITAL RAIL SERVICES (GE SEACO) SAN FRANCISCO, CA
Manager Sales & Operations 02/2003 to 07/2007
Managed South America sales for all GE SeaCo joint venture managed assets and oversaw worldwide asset sales for Sea Containers Ltd, the JV partner. Implemented worldwide strategy, process and procedure improvements to more effectively sell a variety of container types. Led initiatives focused on improving price, margin, idle time, and associated handling costs.
* Implemented systematic inventory tracking processes reducing average idle time from 256 to 50 days
* Developed and implemented sales strategy for long-idle assets worldwide
* Streamlined inventory processes using Six Sigma tools. Brought increased focus to KPIs and cycle time metrics
* Penetrated new markets throughout North America and Europe
GE CAPITAL, TRANSPORT INTERNATIONAL POOL (TIP) Oakland, CA
Division Operations Manager 09/2000 to 05/2002
Manage rental, maintenance, safety and property operations for 14 locations with 10,000 unit fleet. 14 Direct reports; Branch Operations Managers (BOM) and 33 indirect reports; mechanics and equipment inspectors. Division P & L responsibility. TIP operated a fleet of 100,000 semi-trailers (dry vans, flatbeds and refrigerated trailers) throughout North America.
GE CAPITAL, TRANSPORT INTERNATIONAL POOL (TIP) Oakland, CA
North American Fleet Maintenance Manager 01/2000 to 09/2000
Led field implementation of nationwide fleet maintenance and repair product providing mobile services.
GE CAPITAL, TRANSPORT INTERNATIONAL POOL (TIP) Oakland, CA
Quality Black Belt / Operations Analyst / Asset Manager 12/1996 to 01/2000
Utilized Six Sigma methods to optimize the process for locating branch offices and establish the new standard operating procedures for managing corporate real estate projects nationally. Developed and implemented Compliance Auditing for OSHA, Environment Health & Safety (EHS) and Best Practices across Western Division
EDUCATION / TRAINING
B.S. Business Administration, Concentration in Business Information Systems San Francisco State University
The Lean Experience, The Lean Learning Center an intensive 5-day course on principles, rules, and techniques for applying Lean in operations and organizational transformation
Creating a Sustainable Lean Culture, Exploring the Toyota Culture, AME Consortia
G.E. Capital Center for Learning and Organizational Excellence Six Sigma Green Belt Certification, Design For Six Sigma, Sales Force Performance, Six Sigma Black Belt Training, Change Acceleration Process (CAP), Negotiation Skills
G.E. Corporate Audit Skills, OSHA Compliance, 30-hour general industry safety program |
