HIGH PERFORMANCE SALES LEADER
Results Oriented Team Leader | Driven Revenue Generator | Agile Team Coach
Diligent and result oriented professional with over 25 years of Sales Leadership across Telecom, Cable, Internet, Network work solutions. Expert in building and coaching a team to increase revenue and develop new clients. Demonstrated ability to develop, execute strategic account sales plans with the goal of driving sustainable and profitable business growth. Successful track record in identifying and developing new opportunities and developing value propositions and practical strategies to close profitable new engagements. A strategist and tactician with specialized skills in driving profitability while also achieving customer satisfaction goals as well as developing and implementing sales and account management strategies to support strategic objectives. Hands-on leadership style, focused on results and building teams from scratch and/or rebuild for the long-run. Managing the hiring process to find and develop top performing sales people.
~ Brought 10 new clients through cold calling & managed business relationships in 18 months ~ ~ Established working funnel of new clients from multiple verticals, resulting in 6 new signings in a year ~ ~ Turned the revenue stream from 90% voice services to longer term data services at 65% date to 35% voice ~
Skill Areas: Sales Management w Strategic Sales & Marketing w Key Account Management w Revenue Generation w Sales Promotion w Team Management w Business Strategy and Development w Merging and Acquisition w Change Management w Vendor Management w Competitive Analysis w Outsourcing w Product Management w Recruitment w Profit & Loss Management w Entrepreneurship w Consulting w International Sales w Customer Relation Management w Strategic Account Development w Global Business Growth w International and Domestic Sales Management PROFESSIONAL EXPERIENCE ________________________________________
CHARTER COMMUNICATIONS / TW CABLE BUSINESS SOLUTIONS, NEW YORK, NY (Jul 2015 Nov 2017) Value-Added Reseller (VAR) Channel Manager National Sales ________________________________________ Second largest cable services provider in the US, providing total communication solutions to consumers and business. Spectrum is powered and innovated by Charter Communications. Spectrum is the nations fastest-growing TV, internet and voice company.
® Added features or services to an existing product, then resold it (usually to end-users) as an integrated product or complete "turn-key" solution ® Found additional Value-Added Resellers by cold calling & networking and trained them on product specific presentations to bring the client up to speed ® Developed ongoing relationships with value-added resellers presented the multiple services that Charter Communications has available for their business with their clients ® Provided VARs with products and tools needed to enhance business and provide a single point of service to end users while managing each of the VAR opportunities to bring in additional revenue ® Directed each of the clients down the road of increased revenue by focusing on the sales management skills and coaching abilities ® Brought 10 new clients through cold calling and managed business relationships in first 18 months ® Increased region revenue 7% across a managed group of 20 VARs
TM FORUM, MORRISTOWN, NJ (Jul 2013 May 2014) Membership Acquisition Manager, Americas ________________________________________ TM Forum is the largest global trade association focused on bringing together the digital ecosystem, including communication service providers, digital service providers, and enterprises, with the goal of enabling an open digital world.
® Developed new membership opportunities to increase client base and focused on new client subscription to the Forum ® Drove and contributed to the overall performance of member acquisition and retention rate in North and South America ® Responsible for establishing a work environment for the Marketing team that drives results and positively energizes and challenges subscription members ® Engaged with the team in the preparation of marketing plans and the established the performance objectives in accordance with companys annual planning and performance management policies and processes ® Accountable for the development, delivery, and tracking of a marketing and communication strategy / operating plan with the primary purpose of attracting new Members to Forum ® Established working funnel of new clients from multiple verticals, resulting in 6 new signings in a year ® Increased subscriptions fees 12% through management of high-priority accounts and commitment to innovation and collaboration
SOLUTION PIONEER GROUP, CENTRAL, NJ (Feb 2005 Jul 2013) Managing Partner ________________________________________A self-start-up management consulting group that specialized in business and sales plan development for small and medium enterprise industries
® Designed sales and business plans while established business processes to increase revenues from clients and managed the total business roll out ® Developed sales plans for 8 clients and managed day to day sales process through weekly meetings while attracted new clients by establishing web marketing and business development, averaged 5 new prospects per week ® Responsible for coaching and development of an executive search firm that focused on bringing sales people and engineers into the high-tech market place ® Developed 52 new clients, provided transition benefit packages which saved employees money while meeting company needs ® Added partners in Business finances and IT software interface and applications; providing the ability to generate addition business using each other as add-on business to individual clients ® Built company to 3 partners and 3 sales people
SECTOR, INC. A SIAC COMPANY, NEW YORK, NY (Jul 2001 May 2005) Managing Director National Sales ________________________________________Sector, Inc. $65M division of Securities Industry Automation Company (SIAC), known for producing high quality, cost-effective telecom services and solutions for the financial services industry.
® Functioned as expert consultation to CEO and SVP in making key strategic business decisions and in-charge of all aspects of business development, sales/sales operations, and customer service ® Reported to the CEO and SVP while managed 11 Sales and 5 Customer Service people in New York, Chicago, and San Francisco ® Spearheaded the planning and implementation of new product rollout for both short and long-range sales planning, targeted existing and new markets ® Responsible for development of a strategy to incorporate the Ethernet and MPLS service into the sales plan while managing major accounts and built, strengthened, and protected key account relationships ® Developed, implemented, and managed all business strategies, budgets, pricing strategies, strategic sales, business plan management, forecasts, product marketing, and projects designed to drive revenue and profitability ® Structured and administered commission plans, implemented/led training programs, and guided career development for high-potential individuals ® Developed and executed strategic plan to achieve sales targets and expand the customer base while determining the annual unit and gross-profit plans through implementing marketing strategies ® Responsible for training sales managers, national sales force, and customer service staff on new services ® Managed business sales which changed product mix to 70% data services, offsetting the decline in voice market share by generating $38 million in new business through data services, stabilizing revenue at $65M
PRIOR EMPLOYMENT DETAILS ________________________________________
ZEPHYR TELECOMMUNICATIONS, INC., FLORHAM PARK, NJ; PRAGUE, CZECH REPUBLIC NOV 2000 JUL 2001 Vice President, Worldwide Sales
AT&T GROWTH MARKETS (FORMERLY TCG), NEW YORK, NY; BOSTON, MA; HARTFORD, CT JAN 1999 JUN 2000 Regional Sales Director Local Services, AT&T Growth Markets
TELEPORT COMMUNICATION GROUP (TCG), DAYTON, NJ; STATEN ISLAND, NY MAR 1997 Jan 1999 Director - National Sales, Internet & Advanced Data Services
AMERICAN COMMUNICATION SERVICES, INC. ACSI, ANNAPOLIS JUNCTION, MD DEC 1996 Mar 1997 VP - Major Accounts, Advanced Data Services
GTE CORPORATION (CONTEL/ASC), ROCKVILLE, MD JAN 1986 Dec 1996 Sales Management and Sales Positions
PROFESSIONAL DEVELOPMENT & CREDENTIALS ________________________________________
MBA (Management) Fairleigh Dickinson University, Rutherford, NJ | 1980
BBA (Business Administration with concentrations in Economics & Computer Sciences) Western Connecticut State University, Danbury, CT | 1976 |