Director of Distribution

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Position
Director of Distribution
Location Confidential
No
Location
Northeast USA
Willing to Relocate
Yes
Industry
Retailing--AllTypes--Incl.ValueAdded-Tech-Distrib.
Function
OPERATIONS-and/or-RelatedQA
Compensation
$100,000 to $200,000

Resume Summary
Extensive operational experience in jewelry retail distribution, pick pack and ship ecommerce fulfillment, and customer service. A unique perspective on the total customer experience from order entry to fulfillment. Recognized for implementing technology, yielding enhanced service levels and improved productivity.

Resume Body      DIRECTOR OF DISTRIBUTION

NAME CONCEALED
Address: Concealed
Cell: Concealed Email: concealed


RETAIL DISTRIBUTION ECOMMERCE FULFILLMENT
A proven leader with extensive international operational experience in jewelry retail distribution, pick pack and ship ecommerce fulfillment, manufacturing and customer service. Provides a unique perspective on the total customer experience from order entry to fulfillment. A results oriented professional, recognized for implementing right-technology, yielding enhanced service levels and improved productivity.


PROFESSIONAL EXPERIENCE

ALEX AND ANI Cranston, RI
2015 - Present
DIRECTOR OF INBOUND OPERATIONS:
Direction of inbound operations in support of a growing multi channel jewelry retailer, including receiving, pick face replenishment, bulk storage, reverse 1ogistics and in-source packaging. Established both manual packaging staff and specialized auto bagging equipment, resulting in $4.0 M annualized savings over outsourced 3PL packager. Expanded in-source packaging from 20 K units to 1.0 M units per month, in just 4 months.


MAISON BIRKS Montreal, QC 2004 - 2014
DIRECTOR OF OPERATIONS
Direction of distribution providing luxury Retail distribution, Ecommerce fulfillment and Corporate programs across Canada in support of $300 M in sales, along with executive management of the fine Jewelry manufacturing and watch repair operations. Represented Birks as logistics liaison with the 2010 Vancouver Olympic Committee.

TIFFANY & CO Parsippany, NJ 1998 - 2004
VICE PRESIDENT OF DISTRIBUTION
Directed a staff of 400+ employees providing worldwide distribution from two state of the art facilities , including Retail replenishment, Ecommerce fulfillment, transportation services, inventory control, purchasing, and "value added" services. Responsible for $45 M in inventory and $150 M in physical assets, in support of $1.6 B in sales.

TIFFANY & CO Parsippany, NJ 1996 - 1998
DIRECTOR OF SALES SERVICES
Managed a staff of 300 providing inbound phone sales and customer service to Direct Marketing, Corporate, and Internet channels of business. Decreased abandoned calls by 30%, increased answered call ratios to 98%, reduced conflicts, increased efficiencies and customer service.

INTERNATIONAL PAPER Woodcliff Lakes, NJ 1994 - 1996
MANAGER OF CUSTOMER ADMINISTRATION
Managed centralized staff providing inbound sales and customer service to the fast food chains. Consolidated customer service department from 4 existing regional plants.

WATERFORD WEDGWOOD USA Wall , NJ 1988 - 1994
DIRECTOR OF CUSTOMER SERVICE
Directed a staff of 40 in customer service, security, telecommunications, facility management, purchasing, and invoicing. Supported $ 160 M in sales.

BAYER USA Pittsburgh, PA 1978 - 1988
MANAGER OF CUSTOMER SERVICE


EDUCATION

GEORGIA INSTITUTE OF TECHNOLOGY 2000 - 2004
Completed 6 extended professional courses in various fields of logistics, including warehouse design, transportation, 3PL, and financial logistics

WEST VA WESLEYAN
BS , Business Management
Psi Chi: psychology academic honors

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Director of Distribution

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Debugging Information
ColdFusion Server Enterprise11,0,19,314546
Template /ResumeDatabase/SiteMapping_index_byFunction.cfm
Time Stamp 23-Jan-22 02:11 AM
Locale English (US)
User Agent ColdFusion
Remote IP 192.168.1.49
Host Name 192.168.1.49


Execution Time

Total TimeAvg TimeCountTemplate
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/Application.cfm
0 ms0 ms1top level D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/act/SiteMapping_indexAct.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/inc/SiteMapping_resumeResultDetailInc.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/lcl/spSelectIndustriesAndPositionsByResumeID.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/lcl/spSelectResumeByResumeID.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/execLoggedOff_SITEMAP.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/site.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/sitemapping_resume_index_header.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/sitemapping_site.cfm
0 ms STARTUP, PARSING, COMPILING, LOADING, & SHUTDOWN
0 ms TOTAL EXECUTION TIME
red = over 250 ms average execution time


Stored Procedures

SelectPostedResumeByResumeID (Datasource=RiteSite, Time=0ms) in D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\lcl\spSelectResumeByResumeID.cfm @ 02:11:13.013
    
parameters
typeCFSQLTypevaluevariabledbVarName
 IN CF_SQL_VARCHAR FNHCBUQ8QA64  
 IN CF_SQL_INTEGER 1003  
    
resultsets
nameresultset
 rsSelectResumeByResumeID_1 1
 rsSelectResumeByResumeID_2 2
 rsSelectResumeByResumeID_3 3
 rsSelectResumeByResumeID_4 4
SelectIndustriesAndPositionsForResume (Datasource=RiteSite, Time=0ms) in D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\lcl\spSelectIndustriesAndPositionsByResumeID.cfm @ 02:11:13.013
    
parameters
typeCFSQLTypevaluevariabledbVarName
 IN CF_SQL_VARCHAR FNHCBUQ8QA64  
    
resultsets
nameresultset
 rsSelectResumeByUserIDAndConceal 1


Scope Variables

Application Variables: applicationname=RiteSite 
CGI Variables: AUTH_PASSWORD= AUTH_TYPE= AUTH_USER= CERT_COOKIE= CERT_FLAGS= CERT_ISSUER= CERT_KEYSIZE=128 CERT_SECRETKEYSIZE=2048 CERT_SERIALNUMBER= CERT_SERVER_ISSUER=C=US, O=DigiCert Inc, CN=DigiCert TLS RSA SHA256 2020 CA1 CERT_SERVER_SUBJECT=C=US, S=Louisiana, L=LaPlace, O=Ritesite Custom Career Services Inc, CN=www.ritesite.com CERT_SUBJECT= CF_TEMPLATE_PATH=D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm CONTENT_LENGTH=0 CONTENT_TYPE= CONTEXT_PATH= GATEWAY_INTERFACE=CGI/1.1 HTTPS=on HTTPS_KEYSIZE=128 HTTPS_SECRETKEYSIZE=2048 HTTPS_SERVER_ISSUER=C=US, O=DigiCert Inc, CN=DigiCert TLS RSA SHA256 2020 CA1 HTTPS_SERVER_SUBJECT=C=US, S=Louisiana, L=LaPlace, O=Ritesite Custom Career Services Inc, CN=www.ritesite.com HTTP_ACCEPT= HTTP_ACCEPT_ENCODING=gzip,deflate HTTP_ACCEPT_LANGUAGE= HTTP_CONNECTION=close HTTP_COOKIE= HTTP_HOST=www.ritesite.com HTTP_REFERER= HTTP_URL= HTTP_USER_AGENT=ColdFusion LOCAL_ADDR=www.ritesite.com PATH_INFO= PATH_TRANSLATED=D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm QUERY_STRING=mode=detail&ResumeID=FNHCBUQ8QA64&executive=resumes&FunctionID=0&start=1&SITE_MAP_RESUMES_FILE=&SiteMapFunctionName=Operations&RequestTimeout=999999 REMOTE_ADDR=192.168.1.49 REMOTE_HOST=192.168.1.49 REMOTE_USER= REQUEST_METHOD=GET SCRIPT_NAME=/ResumeDatabase/SiteMapping_index_byFunction.cfm SERVER_NAME=www.ritesite.com SERVER_PORT=443 SERVER_PORT_SECURE=1 SERVER_PROTOCOL=HTTP/1.1 SERVER_SOFTWARE=Microsoft-IIS/8.5 WEB_SERVER_API= 
Cookie Variables: CFID=2328764 CFTOKEN=ae1eb97091d3619-3BE46A79-D9D8-95D4-7C000818670CA45D 
Server Variables: coldfusion=Struct (10) os=Struct (5) 
Session Variables: cfid=2328764 cftoken=ae1eb97091d3619-3BE46A79-D9D8-95D4-7C000818670CA45D jobrecon=0 reconwindowsame=1 resultsperpage=20 rsdirectonly=0 rsjava_ok=1 rswindowsame=1 sessionid=RITESITE_2328764_ae1eb97091d3619-3BE46A79-D9D8-95D4-7C000818670CA45D urltoken=CFID=2328764&CFTOKEN=ae1eb97091d3619-3BE46A79-D9D8-95D4-7C000818670CA45D 
URL Parameters: FunctionID=0 RequestTimeout=999999 ResumeID=FNHCBUQ8QA64 SITE_MAP_RESUMES_FILE= SiteMapFunctionName=Operations executive=resumes mode=detail start=1 
Debug Rendering Time: 0 ms