Opertions Manager

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Opertions Manager
Location Confidential
Southwest USA
Willing to Relocate
$100,000 to $200,000

Resume Summary
Dedicated and goal-oriented professional offering a history of progressive experience and tangible achievements in production management and plant operations. A strong leader with exemplary commitment to company success. Seeking opportunity to significantly impact bottom-line contributions.


To leverage my extensive years of experience in an operations management environment, utilizing strategic planning, materials management, lean manufacturing, and ISO and SAS quality standards with a company that possesses the technology, recourses, and customer support to help me confidently grow market share. I am looking for a financially sound company which will allow me to grow as an Operation Manager and help my employer meet their profit objectives and enhance their overall success.

Walz Group-Phoenix, Arizona February 2014 to July 2014
Contract, Operations Consultant

" Conducted in-depth observations of all processes and standard operating procedures. Provided recommendations to senior management to enhance the overall productivity, quality, and bottom line.
" Mentored and coached staff managers to improve team building, employee relations, operations training programs and team communications.
" Developed coaching and mentoring techniques for Site Managers and supervisors to enhance operator performance, quality focus, and attention to detail.
" Streamlined daily production scheduling processes, reducing overtime by more than 85%.
" Recommended processes improvements, removing redundant and obsolete steps in the process; increasing volume throughput and while maintaining 100% on time mailing.
" Designed and implemented an automated material inventory management system; resulting in a 50% time savings as well as accurate inventory reporting.
" Implemented a structured equipment training plan for newly hired employees.
" Worked with operators and technicians to increasing equipment efficiencies through modular preventive maintenance programs, increasing equipment uptime by more than 50%.

Databill LLC  Phoenix, Arizona 2011- 2013
VP of Operations

" Responsible for 100% of production operations for print and mailing processes providing excellent quality, on time mailing and customer service for over 300 presentment customers.
" Streamlined operational processes and controls resulting in increased production capacity by 50% while reducing reprints by more than 15,000 pieces per month.
" Greatly enhanced equipment uptime through improved business relationships and tailored PM processes.
" Through vendor relationships, reduced COGS by more than $250,000 within the first year.
" Developed an inventory management system reducing costs and warehouse availability by implementing a min/max ordering process.
" Increased operator efficiency by more than 40% through continuous process analysis and improvements, coaching, team building, and implementation of job descriptions, operational instructions, and job checklists.

OSG Billing Services - Tempe, Arizona 2003  2011
Director of Operations

" Managed entire West Coast operations facility providing quality and on time bill presentment for over 300 telecommunication customers.
" Directly accountable for 35 direct reports as well as all HR responsibilities. Recruited, developed and coached four shift supervisors responsible for printing over 125 million images per year.
" Spearheaded all West Coast vendor relationships and contracts agreements.
" Managed, schedule, and plan, production requirements insuring 100% quality and on-time presentment mailing for seven consecutive years. Increasing production from 50 thousand to over 14 million pages a month.
" Develop and managed an annual operating budget of 1.5 million dollars for West Cost Facility expenses.
" Single point of contact for all Postal regulatory requirements resulting in error free mailing for 8 years.
" Develop and implement operational training programs resulting in 100% on time mailing of over 36 million pieces of mail annually.
" Plan and coordinate all preventative maintenance needs for six Xerox Docutech HLC-180 laser printers and five Series Eight Pitney Bowes inserters as well as a new APS.
" Project champion for In-Line Envelope Message Printing adapted to Pitney Bowes Inserters.
Eason & Waller Manufacturing Co. - Phoenix, Arizona 2001 - 2003
Operations Manager

" Manager responsibilities for the manufacturing of precision assemblies and components serving Fortune 500 companies in Aerospace, Automotive, Military, Recreation, Semi-conductor and Commercial industries.
" Directed all lean manufacturing processes, materials management, planning, scheduling, as well as manufacturing engineers, quality control and maintenance operations.
" Team Manager for fast track Registration of ISO 9001/ AS9100.
" Project Manager for process improvements saving $50,000 a month within the first 90 days also saving valuable manufacturing time.
" Created a one-piece flow procedure optimizing personnel and equipment enhancing customer goals and on time delivery.
" Targeted new markets and secured customers for Grind Division resulting in developing a vast customer base.
" Oversaw the consolidation of the Grind Division to the Main Facility resulting in saving $200,000 annually by re-evaluating direct labor.

F&B Manufacturing Co. - Phoenix, Arizona 1999- 2001
Production Control Manager

" Oversaw all aspects of production control planners and planning, scheduled shop floor controls and estimators, ensuring outstanding customer service and on time delivery.
" Project Manager for 100 new development part numbers for Pratt & Whitney Canada and Hamilton Sundstrand, resulting in over 1 million dollars per month in revenue. Managed process development, design of tooling, manufacture and delivered parts within one year.
" Contracts administrator, coordinated with customers for on time delivery of over 400 part numbers.
" Reviewed customer purchase orders, planned and tracked work orders through manufacturing and outside processes to meet all customer demands.
" Managed all outside processes, eliminating wasted transit time while implementing process improvements resulting in $50,000 in saving within the first 30 days.

Intel Corp. - Chandler, Arizona 1997-1998
Assistant Production Supervisor

" Directed departmental technicians to maximum performance achieving highest quality semi-conductor packages maintaining 99.7% yield.
" Planned and prioritized tool setup according to daily factory plan and forecast workflow and levels.
" Tracked quality indicators making recommendations to management and engineering teams.
" Department Unit Integrity representative, responsible for investigating any missing or damaged product.
" As Shift safety director, implemented a successful safety program. Implemented a safety-training program for supervisors and hourly personnel.
" Performed rewrites of operational instructions and specification data for operations personnel.

United States Air Forces 1977 - 1997
Aircraft Maintenance Supervisor

" Managed maintenance technicians in all aspects of aircraft system integrity resulting in sterling performance and achieving the mission goals of the U.S. Air Force.
" Maintained a Top Secret Federal Security Clearance for over 15 years.
" Managed a maintenance operations center responsible for tracking, scheduling, and coordinating all maintenance with outside agencies across the U.S. and Canada for 11 US Air Force Thunderbird F-16 aircraft totaling more than $200 million dollars.
" Supervised 35 personnel maintaining 30 F-16 aircraft worth over $500 million dollars.
" Ensured all maintenance was planned, coordinated, and completed to enhance aircraft safety, reliability and mission goals as the sections Aircraft Expediter.
" Instructed Combat aircraft pilots on the theory of operation for various fighter aircraft gun and missile launching system.
" Developed and utilized in-depth program management, operational instructions and a variety of checklists insuring all facilities, operations, personnel and equipment met all regulatory requirements, zero safety discrepancies for 2 years.


Community College of the Air Force Phoenix, Arizona
Associate in Applied Science/Aircraft Armament Systems Technology

" Noncommissioned Officer Academy US Air Force, Anchorage, Alaska
" Explosive & Weapon Safety Officer course, US Air Force
" Safety Management and OSHA Requirements
" US Air Force Meritorious Medal
" Four US Air Force Accommodation Medals
" US Air Force Thunderbird Maintenance Professional of the Year
" US Air Force Explosive Safety Mishap Prevention Award

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Opertions Manager

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Debugging Information
ColdFusion Server Enterprise11,0,19,314546
Template /ResumeDatabase/SiteMapping_index_byFunction.cfm
Time Stamp 23-Jan-22 02:11 AM
Locale English (US)
User Agent ColdFusion
Remote IP
Host Name

Execution Time

Total TimeAvg TimeCountTemplate
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/Application.cfm
0 ms0 ms1top level D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/act/SiteMapping_indexAct.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/inc/SiteMapping_resumeResultDetailInc.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/lcl/spSelectIndustriesAndPositionsByResumeID.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/ResumeDatabase/lcl/spSelectResumeByResumeID.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/execLoggedOff_SITEMAP.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/site.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/sitemapping_resume_index_header.cfm
0 ms0 ms1D:/inetpub/wwwroot/ritesite.com/gbl/sitemapping_site.cfm
red = over 250 ms average execution time

Stored Procedures

SelectPostedResumeByResumeID (Datasource=RiteSite, Time=0ms) in D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\lcl\spSelectResumeByResumeID.cfm @ 02:11:09.009
 rsSelectResumeByResumeID_1 1
 rsSelectResumeByResumeID_2 2
 rsSelectResumeByResumeID_3 3
 rsSelectResumeByResumeID_4 4
SelectIndustriesAndPositionsForResume (Datasource=RiteSite, Time=0ms) in D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\lcl\spSelectIndustriesAndPositionsByResumeID.cfm @ 02:11:09.009
 rsSelectResumeByUserIDAndConceal 1

Scope Variables

Application Variables: applicationname=RiteSite 
CGI Variables: AUTH_PASSWORD= AUTH_TYPE= AUTH_USER= CERT_COOKIE= CERT_FLAGS= CERT_ISSUER= CERT_KEYSIZE=128 CERT_SECRETKEYSIZE=2048 CERT_SERIALNUMBER= CERT_SERVER_ISSUER=C=US, O=DigiCert Inc, CN=DigiCert TLS RSA SHA256 2020 CA1 CERT_SERVER_SUBJECT=C=US, S=Louisiana, L=LaPlace, O=Ritesite Custom Career Services Inc, CN=www.ritesite.com CERT_SUBJECT= CF_TEMPLATE_PATH=D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm CONTENT_LENGTH=0 CONTENT_TYPE= CONTEXT_PATH= GATEWAY_INTERFACE=CGI/1.1 HTTPS=on HTTPS_KEYSIZE=128 HTTPS_SECRETKEYSIZE=2048 HTTPS_SERVER_ISSUER=C=US, O=DigiCert Inc, CN=DigiCert TLS RSA SHA256 2020 CA1 HTTPS_SERVER_SUBJECT=C=US, S=Louisiana, L=LaPlace, O=Ritesite Custom Career Services Inc, CN=www.ritesite.com HTTP_ACCEPT= HTTP_ACCEPT_ENCODING=gzip,deflate HTTP_ACCEPT_LANGUAGE= HTTP_CONNECTION=close HTTP_COOKIE= HTTP_HOST=www.ritesite.com HTTP_REFERER= HTTP_URL= HTTP_USER_AGENT=ColdFusion LOCAL_ADDR=www.ritesite.com PATH_INFO= PATH_TRANSLATED=D:\inetpub\wwwroot\ritesite.com\ResumeDatabase\SiteMapping_index_byFunction.cfm QUERY_STRING=mode=detail&ResumeID=YFBPH86QEEJ5&executive=resumes&FunctionID=0&start=1&SITE_MAP_RESUMES_FILE=&SiteMapFunctionName=Manufacturing&RequestTimeout=999999 REMOTE_ADDR= REMOTE_HOST= REMOTE_USER= REQUEST_METHOD=GET SCRIPT_NAME=/ResumeDatabase/SiteMapping_index_byFunction.cfm SERVER_NAME=www.ritesite.com SERVER_PORT=443 SERVER_PORT_SECURE=1 SERVER_PROTOCOL=HTTP/1.1 SERVER_SOFTWARE=Microsoft-IIS/8.5 WEB_SERVER_API= 
Cookie Variables: CFID=2328710 CFTOKEN=96ac79d8798b0115-3BE3DD78-FC7C-8D38-DE20255ED54C3B98 
Server Variables: coldfusion=Struct (10) os=Struct (5) 
Session Variables: cfid=2328710 cftoken=96ac79d8798b0115-3BE3DD78-FC7C-8D38-DE20255ED54C3B98 jobrecon=0 reconwindowsame=1 resultsperpage=20 rsdirectonly=0 rsjava_ok=1 rswindowsame=1 sessionid=RITESITE_2328710_96ac79d8798b0115-3BE3DD78-FC7C-8D38-DE20255ED54C3B98 urltoken=CFID=2328710&CFTOKEN=96ac79d8798b0115-3BE3DD78-FC7C-8D38-DE20255ED54C3B98 
URL Parameters: FunctionID=0 RequestTimeout=999999 ResumeID=YFBPH86QEEJ5 SITE_MAP_RESUMES_FILE= SiteMapFunctionName=Manufacturing executive=resumes mode=detail start=1 
Debug Rendering Time: 0 ms