Strategic Supply Chain/GM/Global Operations

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Strategic Supply Chain/GM/Global Operations
Location Confidential
No preference
Willing to Relocate
$150,000 to $300,000

Resume Summary
Experience supply chain professional with over 14 years and International experience in South East Asia. Proven management leadership in sales/marketing, strategic/business planning and execution, Operations, quality control, procurement, materials management, accounting/finance with full P&L responsibility. MBA in Strategy and Finance



Nusajaya, Johor, Malaysia
General Manager - responsible for general management, profit and loss, sales, and operations

" Achieve 13% above the branch sales target for 2011
" One of the Highest pre-tax profit percentage branch (7.3% above target) in the company in 2013
" Direct daily operations and set the branch overall strategy for EMJ first international expansion by managing division managers, staffs, warehouse and logistics crews.
" Orchestrate all strategic planning and execution: develop, budget and forecast overall branch strategy and sales projection by performing market and customer analysis; manage and execute sales goals and strategies; improve operational efficiency, quality management system and upgrade the health, safety and environment standard
" Generate sales growth monthly through sales and operations process development and improvements, customer relationship management, staff training and cost control
" Increase on-going sales for major customers in oil and gas industry as well as diversifying into other industries in South East Asia region
" Upgrade the sales team development by providing product knowledge training, personal coaching, team motivation, and mentoring.
" Develop the marketing strategy by understanding customers needs, market analysis and forecasting the inventory mix
" Develop, implement and maintain Quality Management System for EMJ Malaysia
" Successfully building and leading the team; designing branch procedures and processes; training and auditing the branch to EMJ Malaysias processes, work instructions, documentations and quality management system
" Successfully lead the branch for its first ISO 9001:2008 certification

TA CHEN INTERNATIONAL, 10/2005-12/2010
Long Beach, California, USA
Account manager-responsible for growing sales account portfolio
" Consistently rank top three sales reps among 45 account managers
" Developed accounts and business profiles by performing customer and market analysis and research involving products used, buying patterns & business size as well as commodity market trends which increased the sales dollars of each account that contribute to increase in account portfolio by 32%-highest sales growth among other 45 account managers
" Maintained and increased on-going sales coverage of business customers generated from web order-consistently rank top three web-sales count and dollars
" Promoted new products and recommended substitute products based on customers needs in ensuring full sales potential for each transaction
" Built a good rapport not only with the key buyers but also with the whole clients organization (especially the accounts payable, acting as a liaison between clients accounts payable and Ta Chens accounts receivable)

TEXTMANIA, 08/2003-09/2005
Pasadena, California, USA
Operations Manager-responsible for store operations, sales projections, budgeting and pricing.
" Increased sales by 40% through staff development, product selection, quality services, customer satisfaction and cost control
" Forecasted, purchased and maintained inventory control to minimize inventory investment by 10%
" Designed, standardized and implemented the buyback system to achieve higher margin by 50% and reduced employee theft to almost zero
" Handled and resolved complaints and other customer- relation issues to ensure customers loyalty for the subsequent semesters and word of mouth advertising.
" Formed a cohesive staff in team building, empowerment and employee relations
" Designed store lay-out to increase efficiency and increase sales by ensuring no sales lost due to employees failure to locate books

RYERSON, Inc, 06/2000-08/2003
Vernon, California, USA
Merchandise Analyst-Los Angeles branch 06/2000-04/2001
Merchandise Analyst for Pacific Division (area coverage: Los Angeles, San Francisco and Phoenix, Arizona) 04/200l-08/2003
Duties: responsible for managing and controlling flat roll materials (plates, sheets and coils) which are 70% of $18 million-divisions inventory
" Forecasted, analyzed, maintained and optimized inventory projection-
" successfully improved and met inventory turn goal of 4.0
" Managed and built local supply chains to fill the inventory gap
" Managed scrap inventory to achieve highest possible scrap sales value by negotiating scrap sales with scrap dealers
" Initiated procurement activity, purchased and coordinated timing of incoming materials-responsible for full supply chain processes
" Evaluated and improved receiving policy and procedure-standardized the Ryerson West receiving procedure
" Developed inventory reduction programsuccessfully reduced inventories by $1 million in the first six months and met inventory position target
" Trained new merchandisers and inside-sales reps on Ryerson Merchandising system
" Team Leader for Non-Stock of annual Physical Inventory Committee

AVNET-MARSHALL, 06/1999-08/1999
El Monte, California
Summer Intern, Value Added Operation and Kitting Department
" Built customers part numbers and analyzed franchise content at the National Quote Center
" Assisted Project Manger in processing new orders, in managing customer specific and workorder inventories, and in billing
" Assisted Inventory Analyst Manager in managing materials and in preparing Account Performance Report and Inventory Reconciliation Reports
" Adjusted inventory levels Disposed distress inventories thru internet distribution


UNIVERSITY OF CALIFORNIA, IRVINE-the Paul Merage School of Business
Irvine, California, Graduated with Beta Gamma Sigma Award in 06/2009
Master of Business Administration
Cumulative GPA 3.84/4.00

Los Angeles, California, Graduated Cum Laude in 05/2000
Bachelor of Science in Business Administration, major in Distribution Management
Cumulative GPA: 3.53/4.00

Learning Assistance Center, East Los Angeles College, 07/1997-05/2000
Monterey Park, California
Tutor- in accounting, economics and mathematics; Computer-Laboratory Staff- Assisted students in use of computers

" Strategy Consultant-Eaton Aerospace-created and recommended an effective market entrance strategy with the use of innovation as a differentiator in an extremely competitive and commoditized market.
" Passed the IRCA registered auditor/lead auditor Quality Management System examinations.
" Vice President Alumni Relations-Consulting Club at UCI
" Retreat Planning Committee for Emerging Leadership Program at USC
" Second place on Business Strategy Competition- helped a start up web design firm with business strategy in penetrating a highly competitive industry
" Founder of Economics Student Association & chairperson for tutoring committee
" Volunteer for Association of Women in Metal Industries (AWMI) Los Angeles chapter-helping special event projects
" Won several Annual Yamaha Music regional competitions

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