Senior talent development professional with proven record of grooming leaders. Extensive human resources, training, and project management expertise. Trusted advisor and decisive leader known for planning and executing strategic visions and leading cross-functional teams. Entrusted with responsibility to be adaptable and make sound decisions under high pressure in chaotic environments. Recognized for deliberate and focused approach to process improvement and adopting best practices to satisfy corporate objectives. Dedicated to personal and team continuous learning and improvement. Extensive core expertise include:
Decisive Leadership Human Resources Management Change Management
Talent Development Process Improvement Organizational Development
Leadership Development Strategic Planning Coaching, Mentoring, and Advising
Program/Project Management Recruitment Training Development and Facilitation
PROFESSIONAL EXPERIENCE
Senior Associate
Provide strategic advisory consulting services to foreign government executives. Help define leadership and develop strategies to nurture effective leaders who can conquer the most trying of business environments.
Strategic Planner
Coached and trained directors of Human Resources and Information Technology divisions to successfully conform with corporate audit.
Trained managers of 6 directorates and 17 divisions to develop process maps.
Piloted and managed Learning Management System and designed training courses.
Developed ISO 9001 Quality Management System and led monthly Quality Management Reviews.
Conducted live and virtual training for managers and chief trainers during COVID-19 lock-down.
Provided expertise to Director of Human Resources in development of enterprise Compensation Plan and Strategy.
Chief of Staff
Led three functional staffs comprised of 72 employees. Supervised administration, human resources, logistics, information technology, analytics, training, budget
Instituted a weekly training program to cross train Support Staff employees resulting in 200% increase in personnel available to concentrate efforts towards priority missions
Developed training roadmaps for each Support Staff position to prioritize and guide standardized knowledge acquisition during first three months of employment
Championed process improvement to eliminate a duplicate file process and adopt file digitization resulting in decreased new file processing time by 70% essential to process 65,000 annual files
Senior Manager
Led night operation and maintenance of a newly opened facility processing 35,000 packages daily with 75 employees. Coached and mentored 9 managers.
Contributing member of two Quality Action Teams that standardized a training program and a career progression roadmap for corporate-wide implementation
Implemented process improvement for undelivered packages. Improved missed delivery metrics from 0.25% to less than 0.04% over the initial month of data collection and analysis
Chief of Staff
Provided strategic direction, senior level leadership, leadership development, and succession planning for 16 directorates, global staff of 175, and organizational strength of 2,500 employees.
Improved overall organization performance to constantly rank in top three of 37 similar organizations.
Developed a detailed, long-range organizational development / restructuring plan through a bottoms-up review resulting in 20% (500) personnel reduction and $7,600,000 annual cost savings necessary to support change management and organizational change.
Director of Training
Led strategic planning, training, and current operations for three subordinate organizations and 494 personnel dispersed across four states. Mentored, evaluated, and supervised staff of 17 employees.
Recovered a strained relationship with a key external stakeholder through collaborative personal and professional team building.
Director of Human Resources
Led strategic human resources for five divisions and 2,700 total personnel.
Coached, mentored, and trained staff of 34. Championed change management and process improvement during reorganization. Advised the commander on critical personnel policy, strategic human resources issues, and command polices.
Developed systems and processes from five consolidated organizations resulting in consistent standard operating procedures and use of robust knowledge management system.
Created systems and processes to provide Chief Executive over 200 annual error-free executive level appraisals and award recommendations in a timely manner.
Senior Site Lead
Executive responsible to lead, plan, and implement Foreign Military Sales training and mechanized-New Equipment Training.
Led $600,000,000 training program comprised of 17 courses and 1,600 international personnel.
Led weekly VIP and media visits. Managed Congressional delegations, international senior leadership, US senior leadership, diplomatic delegations, and international media through strategic messaging.
Executive Leader
Led three divisions, five staff directorates, and 114 personnel located in two states. Coached, mentored, and trained external senior leaders and staffs for complex operations.
Transformed a struggling unit with effective change management and process improvement techniques resulting in a building a cohesive team that expertly executed a complex mission.
Increased unit strength by 5% through aggressive and tailored recruiting. Relocated a remote detachment to a prime area resulting in 50% personnel strength increase.
Financial Advisor
Managed a branch office
Provided comprehensive financial planning to individuals, families, and small businesses.
Collaborated with Investment Managers, Estate Planning attorneys, and tax professionals.
Earned CERTIFIED FINANCIAL PLANNER certification.
EDUCATION AND CERTIFICATIONS
Master of Science
Bachelor of Science
SHRM-SCP (Senior Certified Professional in Human Resources,) Society for Human Resource Management
PMP (Project Management Professional,) Project Management Institute
CPTD (Certified Professional in Talent Development,) ATD Certification Institute
LBBP (Six Sigma Lean Black Belt Professional,) Management and Strategy Institute
PROFESSIONAL AFFILIATIONS AND COMMUNITY INVOLVEMENT
Association for Talent Development
Society for Human Resource Management
Project Management Institute
Toastmasters International
Keywords: Process Improvement Change Management Leadership Development Training Management Talent Development Strategic Planning Organizational Development Succession Planning Performance Assessment Design Budgeting Forecasting leader Multi-Site Management coaching Milestone Team Building Plan Design Oral Communication Written Communication Presentation Briefing Interpersonal Masters Degree MS Bachelors Degree BS Advanced Degree Travel Coach Mentor Train Advise Manage experience initiatives flexibility Microsoft Office Word PowerPoint Excel SharePoint articulate solutions complex analysis knowledge consulting boardroom presence executive Public Speaking Media Relations SHRM-SCP Global Cultural Awareness Project Management Professional PMP Certified Financial Planner CFP high level of proficiency proficient human resources supervision supervise supervisor full time Houston attention to detail coordinate collaborate etiquette diplomacy international government engineer political savvy customer service risk mitigation Articulate360 Storyline360 Rise360 LBBP Six Sigma Lean Black Belt Professional Lean Practitioner CPTD Certified Professional in Talent Development |
