A BUSINESS LEADER WITH A TRACK RECORD OF RUNNING LARGE SALES LED OPERATIONS IN INDIA LOOKING FOR A COUNTRY HEAD ROLE
I have successfully run large business operations of over US$250 Mn with direct responsibility for topline revenue growth, profit margin, customer satisfaction and team development. I specialize in B2B sales management and I am proficient in general commercial, legal and business practices in India.
I have been an entrepreneur, having set up and run a venture enabling entry of multi-national companies into India. My experience in working with global companies both as an India entry specialist and as a senior executive at a large global company, equip me with a unique ability to build a bridge between the expectations of a global business and Indian ways of working.
In each of my last 2 assignments, I led a team of nearly 200 people to deliver a doubling of revenue within 3 years. I did this through a combination of strategic initiatives such as building competitiveness in untapped market segments and through operational rigor of sales management, commercial discipline and people engagement. Currently, I am responsible for a US$ 275 Mn business delivering mobile and fixed line telecoms services to large global corporations in India. In this role, I substantially improved Ebidta margin by streamlining billing and collection processes and put the business on a growth path by re-organizing sales along the lines of account acquisition and product penetration.
My career spans diverse domains of telecoms, consulting, media and consumer products with in-depth experiences in business policy, sales, marketing and operations. My width of experience, enables me to lead C-level conversations with customers engaging them with solutions to digitalize their business.
I have a Masters in Business Management from one of India's top 5 B-Schools. In 2002, I was awarded the prestigious Chevening Scholarship by the UK Foreign & Commonwealth Office for an 11-week course on globalization and leadership at the London School of Economics.
European Telecommunications Company - One of the Largest Globally
Sr. Vice President & India Head for Global Enterprise Business " Aug 2016 Onwards " Mumbai
Vice President - Enterprise Business " Dec 2012 - July 2016 " Mumbai
" Recognized as a top talent and nominated to the top leadership programs in India and globally
" Responsible for the P&L of the Global Enterprise business in India leading a team of over 200 people providing telecommunication services to large global corporations and enabling their digital growth
" Business size of approximately US$ 275 Mn in revenue with double digit profit margin. I represent India at leadership level to APAC headquarters
" Led India's largest B2B Operations unit, delivering 20% CAGR growth to US$ 170 Mn in 3 years
" Managed the customer experience program delivering a Net Promoter Score (NPS) lead of 10 points.
RELIANCE COMMUNICATIONS LTD.
Region Head - Enterprise Business - May 2009 to Nov 2012 - Bangalore
Head of Sales Strategy and Small & Medium Business Vertical - Nov 2003 to July 2006 - Mumbai
" Responsible for business operations leading a team of 100+ people and servicing 1000+ enterprise customers. Grew the business 3X in 3 years, turning the unit around to being the best in the country
" Key member of the start-up team that launched enterprise business with responsibility for sales strategy, product launches and sales processes
MARKET ENTRY SOLUTIONS PVT LTD.
Entrepreneur/Founder-CEO - Aug 2006 to April 2009 - Mumbai
" Started a venture to assist mid sized multi-nationals to set-up and conduct business in India
" Executed projects involving entry strategy, location decision, company incorporation and compliances. I assisted clients organizations from Europe, US and Asia to obtain a better understanding of India as a market and anchored their process of establishing a presence in India
" Extensively used digital marketing, inter-governmental trade initiatives and built a network of international professionals to build the business and deliver services
TATA TELESERVICES (MAH) LTD. (FORMERLY, HUGHES TELECOM LTD.)
Senior Manager - November 2000 to October 2003 - Mumbai
" Responsible for sales of fixed voice and data services to large corporate, SMEs and SOHOs
INDIAN EXPRESS NEWSPAPERS (BOM.) LTD.
Brand Manager - October 1997 to April 2000 - Mumbai
" Repositioned the brand and grew it by 15%. Targeted specific new reader segments such as youth, school goers and young career makers while maintaining relevance to traditional Express loyalists
RAHUL PESTCHEM PVT. LTD.
Representing Investor Interest - May 1996 to Sept 1997 - Mumbai
" Set up fumigation services business and expanded product portfolio using contract manufacturing
FEEDBACK VENTURES & COLLABORATION SERVICES PVT. LTD.
Manager - March 1995 to April 1996 - New Delhi
" Won assignments and executed 'Entry Strategy' consulting projects in 3rd Party Logistics, Packaging and other sectors for new client ventures
BLOW PLAST LTD. (MATTEL TOYS INDIA)
Management Trainee / Product Executive - May 1993 to February 1995 - Guwahati/Mumbai
" Category management of boys' toys involving new products, advertising, packaging and promotion
COURSE INSTITUTION DURATION
PG in Business Management XLRI, Jamshedpur, India June'91 Apr'93
Bachelor of Commerce Bombay University, India June'88 Apr'91
Significant Additional Courses:
Globalisation and Leadership at London School of Economics, London, between Sept'02 and Dec'02
Executive Leadership Development at Indian Institute of Management, Bangalore between May'12 and Oct'12
Certificate of Coaching Skills from the Neuro Leadership Institute, US between Apr'15 and Aug'15