SUMMARY
I have over thirty years of experience in a laboratory environment. This experience ranges from a medical laboratory to a building products testing laboratory. Twenty years of this experience included management of staff of one to thirty employees. I gained experience in management with the management of employees in a medical laboratory and moved to a more significant role as manager of a research and development laboratory for a product manufacturer working on new product development. At Intertek I performed revenue and cost forecasting based on incoming work projected on the backlog. I managed the facility P&L to achieve growth of the core business at 154% from 2006 to 2010. The budget when I left the company was set at $5.5 million dollars with a $2.5M EBIT. I provided growth and leadership of the business through the new development of an analytical chemistry testing laboratory, and a green certification program.
EXPERIENCE
Business Development Manager, Intertek Testing Services Middleton, WI 2012 to Present
Responsible for growth of the core business with focus on the Analytical Chemistry Lab, Small Scale Flammability Lab, Hearth Products, Ducts and Dampers, Roofing, and the Commercial Retail Testing for the Middleton Facility.
Technical liaison between sales, the client and operations
Training sales to be proficient in selling any areas associated with mechanical systems
Growth of the business within one year was equal to 25%
Complex Project Management for the Commercial Retail Testing working directly with The Home Depot
Design and Implementation of specialized test procedures
Specialized equipment purchase, design, repair, maintenance and validation
Design, Implementation and Management of Environmental Certification Program
Operations Manager, QAI Laboratories Rancho Cucamonga, CA 2011 to 2012
Responsible for employee, and project management, forecasting revenue and costs, management of all laboratory functions. This included meeting with clients on projects to ensure proper management of key accounts. Esurience of profitability
Laboratory Manager with management of all operations functions
Revenue Recognition and Forecasting
Complex Project Management
Design and Implementation of specialized test procedures
Specialized equipment purchase, design, repair, maintenance and validation
Supervision of up to ten employees
Management of quality control program
Design Implementation and Management of an Analytical Chemistry Laboratory and an Environmental Certification Program
Served on UL Environment standards development committee
Operations Manager, Intertek Testing Services Middleton, WI 2006 to 2010
Responsible for employee project and facility management, forecasting revenue and costs, management of all laboratory functions. This included meeting with clients on projects to ensure proper management of key accounts. Insured that the laboratory met the financial budget at all times
Laboratory Manager with management of all operational functions including management of the facility
Supervision of up to thirty employees
Business growth and development over 150% in 4 ½ years
Management of over 5.5 million dollar annual budget
Production levels of over 2.5 million dollar annual EBIT budget
Management of quality control program
Revenue Recognition and Forecasting
Complex Project Management
Design and Implementation of specialized test procedures
Specialized equipment purchase, design, repair, maintenance and validation
Developed cost cutting measures to bring costs down to 3.2 million from 3.5 million per year
Design Implementation and Management of Environmental Certification Program
Served on UL Environment and ASTM standards development committees
Test and Research Engineer, Sealy Inc. Trinity, NC 1998 to 2006
Responsible for all testing performed on new products, all test reports, all competitive product testing, and all specialized testing equipment design. Managed all laboratory functions at all times
Research and Development Laboratory Manager
Design and Implementation of specialized test procedures under the direction of Ph.D. of Biophysical Chemistry
New product validation
Competitive product analysis
Specialized equipment purchase, design, repair, maintenance and validation
Supervision of four or more employees
Implementation and management of quality control program
Company flammability consultant
Experience with Lean and Six Sigma Quality Methodology
Served on the ASTM committee for the bedding Industry
Design, Implementation, and Management of Analytical Testing Laboratory
Medical Laboratory Technician, Lexington Memorial Hospital Lexington, NC 1987 to 1998
Responsible for all testing performed on shift. Provided laboratory services during 2nd or 3rd shift with no supervision for a 94 bed hospital. Provided all services for ER, ICU, two med/surgical wards to include a maternity ward.
Responsible for all areas of the medical laboratory to include Chemistry, Hematology, Coagulation, Blood Bank, Urinalysis, Immunology, Microbiology, and Phlebotomy.
Trained incoming employees using SOP guidelines
Responsible for all areas of the laboratory due to employment during off peak hours
Troubleshooting and repair of all medical laboratory equipment
Supervision of two or more employees
Quality Control Engineer/Electronics Engineer, Electrical South Inc. Greensboro, NC 1985 to 1987
Implemented a quality control and burn in program for all products produced off the production line. Repaired all non functional boards produced
Implementation of quality control program for AC/DC motor drives
Troubleshoot to component level all boards manufactured
Implementation of new design for AC motor drive
Troubleshoot to component level with no schematics all incoming products for repair
Medical Laboratory Technician, Lexington Memorial Hospital Lexington, NC 1981 to 1985
Responsible for all testing performed on shift. Provided laboratory services during 2nd or 3rd shift with no supervision for a small 94 bed hospital. Provided all services for ER, ICU, two med/surgical wards to include a maternity ward.
Responsible for all areas of the medical laboratory to include Chemistry, Hematology, Coagulation, Blood Bank, Urinalysis, Immunology, Microbiology, and Phlebotomy.
Trained incoming employees using SOP guidelines
Responsible for all areas of the laboratory due to employment during off peak hours
Troubleshooting and repair of all medical laboratory equipment
Supervision of two or more employees
EDUCATION
University of Phoenix, Phoenix, Az. Masters Degree Technology Management
High Point University, High Point, NC, Bachelors Degree-Chemistry, Biology, and Religion
Davidson County Community College, Lexington NC, Associates Degree Chemistry and Electronics Engineering
AFFILIATIONS
ASCP
NFPA
USGBC
UL Environment
ASTM
ICC-ES
CSFM
ADDITIONAL TRAINING
Military
U.S. Army Fort McClellan Al
Basic Training
U.S. Army Fort Jackson SC
Common Basic Electronics Training
U.S. Army Fort Monmouth NJ
Strategic Microwave Systems Repair Training
U.S. Army Fort Sam Houston TX
Medical Laboratory Technician Training
COMPUTER SKILLS
MS Word
MS Excel
MS Access
MS Outlook
MS PowerPoint
Lab View
People Soft
Oracle
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