High-energy, results oriented Registered Nurse with experience in health care practice, administration, regional operations, IT/EMR, telemedicine, risk management and research for academic and private equity businesses. Communication and interpersonal skills support positive interactions at all levels of an organization.
"CQI " Budgeting/Fiscal Planning "Change Management
"Lean Manufacturing "Strategic Planning "Mutual Gains Bargaining
"he Joint Commission accreditation standards.
Practice Administrator and Chief Risk Officer (8/2011-11/2012)
Managed physician practice encompassing 400+ hospitals across the US. Interviewed and negotiated physician contracts. Identified, recommended, and implemented systems to ensure effective business operation and compliance.
" Supported professional interpretation of approximately 1900 surgeries/month, increasing professional supervision /neurologist interpretation by 10% and professional net revenue by $1.5 million.
" Facilitated the development of the first Strategic Plan for presentation to the Board of Directors to assist the company in achieving business goals.
Vice President of Clinical Operations/Chief Clinical Operations Officer (1/2010-8/2011)
Built and directed clinical operations and deployed teams of neuro technologists to support neurophysiological intraoperative monitoring across the United States.
" Implemented the first regional structure which spanned over 450 hospitals in more than 21 states.
" Supported technologist placement in the operating room for 3200+ surgeries, increasing technical and professional net revenue by 17% and overall profit margin by 4%.
" Facilitated implementation of the first Electronic Medical Record, Neurostream, resulting in decreasing redundancy, and increasing standardization and communications.
LARGE ACADEMIC HEALTH SYSTEM 1982 - 2010
Clinical Affairs/ Risk Management/Project Manager Patient Safety (2008-2010)
Investigated liability incidents and claims, preparing summaries for oral presentation. Provided risk & patient safety education. Supervised counsel on matters in litigation and settlement. Facilitated patient safety initiatives charged and governed by the Chief of Staff. Led large research/patient safety project.
SOFTWARE COMPANY (Consulting), 2009
Electronic Medical Record Implementation Consultant/Trainer
Concurrent role: Selected to provide on-site support during activation of Electronic Medical Record at large academic hospitals in a defined location.
Electronic Medical Record Administrative Manager/Business Process Consultant (2005 2008)
Led the Change Management, Communication & Adoption of the Electronic Medical Record/Computer Provider Order Entry Project at a large academic medical center a National Patient Safety Initiative.
" Implemented the first Inpatient Computer Provider Order Entry System in five hospitals resulting in increased productivity and communications.
" Developed, marketed, and directed a change management/clinical transformation strategy to facilitate successful adoption.
Health Center Administrator/Regional Nurse Manager (2002 2005)
Directed Ambulatory Care Network Health Center Operations and Professional Practice to support 1 million+ patient visits annually.
" Led budget development, financial planning, capital resource allocation, human resource management and staffing, facility management, process improvement and public relations activities to support growth.
" Provided leadership and supervision to nursing teams which resulted in a zero percent turnover rate.
"Facilitated TJC Accreditation and ensured 100% compliance with local, state and federal agencies.
" Led Infusion Center development, Geriatrics expansion and Diabetes Project to support patient care goals.
" Nursing Negotiations team member contributing to flawless implementation of nursing contract.
Regional Nurse Manager (1997 2002)
VISITING NURSES, 1997 - 2002
Concurrent Role: Contingent Registered Nurse
Coordinator of Nursing Services/Operations Manager (1994 1997)
PROFESSIONAL DEVELOPMENT AND CERTIFICATION
Health Care Leadership Institute's Leadership Development Program
Health Care Informatics, School of Public Health
Federal Emergency Management Agency (FEMA) Certified