Chief of Operations Sr Leader

Background and acheivements of this General_Mgmt. Executive are shown. Contact information is confidential. To reach this person, use the link from General_Mgmt. Executive talent bank at the conclusion of the resume. Click HERE for more information, jobs, and resumes.

Position
Chief of Operations Sr Leader
Location Confidential
No
Location
Arizona
Willing to Relocate
No
Industry
HealthCare-HMO/Hospital&Nursing/Med./Dental
Function
GENERAL-MANAGEMENT--CEO/COO/GM
Compensation
$150,000 to $300,000

Resume Summary
A strategic tactical leader with demonstrated effectiveness as an Officer level leader in Healthcare Industry and as an international leader in Banking/Technology. Attributes: growing companies, increase top line revenue, managing budgets and reducing bottom line costs within contracting.

Resume Body      CHIEF OF OPERATIONS SR LEADER

OBJECTIVE
A strategic and purposeful Senior Executive who consistently produces quantifiable gains to revenue while managing and reducing expenses. Developed a unique organizational transformation process that produces significant improvements to efficiency and in turn improves the employee and customer experience. An expert in, increasing profitability, forecasting, analytics and change management

Expertise includes:
- Revenue and Capital Growth
- Organizational Transformation
- Partner and Vendor Relationships
- Brand Management
- Client and Customer Loyalty
- Budget and Risk Management

EXPERIENCE
Camdon Institute, Phoenix, AZ 2017
Present Executive consultancy providing tactical guidance to professionals in areas such as, Human Resources, analytical research, project management, team development etc.

CEO | Owner
- Reviewed, negotiated and established new evergreen Payor contracts with a 98% adoption rate producing 38% first-year increases to receivables
- Negotiated new standards for vendor contracts resulting in an average of 25% reduction to payables
- Identified, a deficiency for vetting city vendors which produced new procedures that prevented potential increase to expenditures " Uncovered risk in a smart-technology project which allows for savings of over 100%
- Provided guidance to client in compliance, staffing changes and HR policies; resulting in increase in staff productivity


AD Group, PC, Phoenix, AZ 2015 - 2017
A well-established 20-year Medical Group with eighteen providers, five locations and ~100 employees

Chief Operating Officer
- Conducted company-wide comprehensive survey of systems, staffing and processes that removed redundancies which increased productivity culminating in a 300% increase to top line revenue and capital assets
- Implemented new financial controls creating accountability for leaders, departments and providers which created a 28% reduction to spend
- Conducted a full review of receivables and company holdings and in turn published a five-year prospectus for company expansion, market growth, demographic capital investment


American Express, TRS Co., Phoenix, AZ 2007 2015 Fortune 100 Company Vendor Management serving Merchants in seven countries.

Vendor Management | Business Analyst
- Recommended and led department transformation and produced annual gains surpassing seven figures
- Identified improvements and implemented behavior training which produced Best in Class results in 19 metrics that were bench marked against industry competitors
- Identified the need to rebuild department s SalesForce platform to ultimately provided more quantifiable analytics resulting in improved performance and sales " Analyzed and implemented departmental changes which produced continuous improvements and annual re-engineering saves to expenditures


Maridon Dental Group, Phoenix, AZ 2001 - 2007
Multiple-site, Dental Group: General, Cosmetic and Implantology

Owner | Chief Executive Officer
- Conducted an analysis for the industry and improved customer experiences which produced gains to revenue exceeding 230% annually
- Provided support and guidance to other executives to develop similar improvements in their own companies


American Express, TRS Co., Phoenix, AZ 1995 - 2001
Fortune 100 Company Vendor Management serving premium customers

Employee Satisfaction & Team Lead
- Identified and implemented change which enhanced interdepartmental and employee communication and received the Chairman s National Award of Excellence
- Conducted analysis and implemented Department changes to Employee Engagement processes that resulting in a 175% improvement to the following survey


MEMBERSHIPS

Member MGMA (Medical Group Management Association)
Member ADAM (Association of Dermatology Administrators/Managers)


EDUCATION & DEVELOPMENT

- Analy High School Diploma, CA
- Rio Salado TQM, AZ - LDP
- American Express, TRS, Co.
- Leadership Institute, American Express
- Seven Habits, Phoenix, AZ
- SalesForce Administration and Design, Phoenix, AZ

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Chief of Operations Sr Leader

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Debugging Information
ColdFusion Server Enterprise11,0,19,314546
Template /ResumeDatabase/SiteMapping_index_byFunction.cfm
Time Stamp 20-Jan-22 04:16 PM
Locale English (US)
User Agent ColdFusion
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Host Name 192.168.1.49


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parameters
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Debug Rendering Time: 0 ms