West Coast University, Anaheim, California 2008-2013 Academic Dean Promoted to and led a team of 24 in General Education, Office of the Registrar, Library and academic support programs/ services while providing operational oversight of a $2M budget. Responsibilities include academic policy administration, instruction, learning resource center operations, student retention, academic advisement and records administration. " Acknowledged as key contributor for Campus of the Year award two consecutive years (2009, 2010) based on the following metrics retention (92%); completion (85%) and board passage rate (87%) " Created and implemented a vision of educational growth from 250-1500 students " Developed remediation programs decreasing student attrition 20% " Piloted and managed an online service-Transfer Evaluation System (TES). Evaluated and processed 50-80 transfer credit evaluations weekly, decreased calls 40% " Provided leadership and supervised the efforts to develop an innovative Computer Proficiency course, maximizing student learning outcomes and placement rates by 10% American Career College, Los Angeles, California 1994-2008 Student Services Manager Pioneered and managed the Office of Student Services increasing student retention and morale by monitoring student performance; analyzing issues and prescribing solutions " Consistently achieved re-entry goals by readmitting 6-15 students monthly which ranged $36,000 to $90,000 in revenue " Recognized for organizing and achieving record levels attendance 10 consecutives years at graduations, awards and appreciation days " Developed Master Student Orientation, decreasing student attrition 30% " Directed assistance for students with obtaining life skills and academic contacts in the area of childcare, transportation, financial advisement, legal and tutorial services Loyola Marymount University-Law School, Los Angeles, California 1989-1994 Clinical Programs Administrator Administrator for a fast paced placement office. Managed externship placements for judicial chambers, non-profit and government agencies.
California State University, Long Beach MA Public Administration 1989-1994 University of California, Los Angeles BA Psychology 1981-1985 |