Experienced Software, Cloud, and Managed Services CFO / COO. Managed finance, operations, corporate development, strategic partnerships, procurement, IT, HR, legal, and contracts for early stage and large IT cloud and managed services companies. Hands on, operations oriented CFO and/or COO. |
EXPERIENCED SOFTWARE AND MANAGED SERVICES CFO / COO
PROFESSIONAL EXPERIENCE
Software & Cloud Company $12M to $80M Software/Cloud SAAS PE Backed in San Diego, CA
Feb. 2016 Jan. 2018
Chief Financial Officer
- Met or exceeded every financial forecast delivered during my tenure
- Completed six acquisitions in the US, Canada, and the UK growing annual revenues by 6x in less than 2 years
- Implemented the first integrated payment processing solution for the company and built reporting to track progress
- Upgraded investor financial reporting with full SAAS monthly recurring revenue and EBITDA growth driver analysis
- Completely overhauled the finance function upgrading the entire finance team and financial operations
- Managed and successfully passed the first ever outside financial audit (with BDO) in the companys 33 year history
- Led a cross functional cancellations team that reduced monthly customer churn by 75% to a new record low 0.3%
- Built KPI tracking for the key operating metrics in every department of the company
Independent Consulting 2013 - Present
Provide financial, operational, and due diligence consulting to emerging growth technology companies and investors.
Cloud Storage Company 2007 - 2013
Senior Vice President, CFO, Corporate Development, Corporate Secretary
- Built and managed all finance, treasury, human resources, legal, procurement, corporate development, and corporate secretary functions for a startup enterprise cloud storage company
- Served effectively as COO responsible for all functions except sales and engineering
- Led all equity and debt transactions for over 80% of all capital raised in the history of the company
- Led all board meeting preparation and interacted with the board daily in all planning, execution, and governance matters - briefly named to the board of directors
- Led all large, complex enterprise contractual and business negotiations including a large five year OEM agreement
- Built an interactive business planning and pricing model allowing fast, flexible pricing and negotiation decisions
- Negotiated between 60% to 80% discounts with the largest vendor generating multi-million dollar savings
- Highly experienced in managing the SAAS financial and business model
Managed Services IT Company 2006 - 2007
Senior Vice President, CFO & Treasurer
- Managed all finance, information technology, procurement, and change management functions for an internet services company with the best P&L in the industry with 60% revenue growth and 100% profit growth
- Created a business model and assisted the leadership team in developing operating plans tied to the model
- Drove the reversal of a declining profitability trend in the UK business segment with stronger financial focus
- Renegotiated the bank debt lines tripling the prior bank line capacity while improving rates and flexibility
- Created new internal audit, operations finance, European finance, tax, revenue ops, and treasury functions
- Drove pre-IPO SOX process including process documentation, new controls, and management representation letters
- Implemented quarterly business reviews with the top vendors driving multi-million dollar savings and process efficiency
Captive IT Financing Company 2001 - 2006
Vice President & General Manager Commercial Group
- Managed a 500 person global business unit and grew originations 25% Y/Y to $1.1B while doubling operating profits
- Implemented global servicing in India from scratch to 300 employees delivering multi-million dollar cost savings
- Utilized comprehensive six sigma programs and IT tools to drive further cost and performance efficiencies
- Implemented an innovative employee recognition program and improved customer experience ratings by 30% Y/Y
Vice President of Operations, Asset Remarketing & Global Sales Americas Group
- Full P&L responsibility for all asset remarketing & global sales activities consistently delivered significant earnings
- Grew global lease originations by 60% Y/Y on a hardware base that only grew 10% Y/Y
- Completely re-engineered the entire operations function organization, metrics, systems, and results
- Reduced headcount by 50% while significantly improving all operational metrics
IT Computer Company 1997 - 2001
Vice President of Finance & Segment Controller Enterprise (Fortune 500) Customer Segment
- Enabled the tripling of revenue growth to 45% Y/Y and over $2B through execution of new pricing strategies
- Developed and negotiated customer specific pricing strategies spurring significant competitive wins
- Established senior executive relationships with several key customers creating partnership arrangements
Group Controller & Director of Finance - Corporate Products
- Drove initiatives to improve the product P&Ls and product planning for all corporate products worldwide
- Created product cost planning innovations that enabled improved corporate product profitability worldwide
Line of Business Controller & Director of Finance Corporate & Consumer Desktops
- Drove several initiatives to slow the rate of price decline in the corporate desktop market worldwide
- Led initial financial analysis around the entry into the sub-$1,000 consumer desktop space
Industrial Technology Conglomerate 1992 1997
General Manager & Business Development Leader, General Aviation Components
- Grew a $40M business unit at 3 times the market growth rate with full P&L responsibility
- Resolved complex customer negotiations and customer satisfaction issues
Division Controller & Director of Business Ops/Customer Excellence
- Managed all financial, pricing, and contractual activities across 10 worldwide sites and 300 employees
- Implemented risk based pricing and improved deal profitability
- Established customer satisfaction and six sigma improvement programs across five operating divisions
Director of Financial Planning & Analysis, Corporate Headquarters
- Assisted the new CEO in transforming the financial performance and planning for the entire corporation
- Developed financial communications for all CEO and CFO Wall Street, board, and management meetings
- Frequently supported investor relations and received critical acclaim on Wall Street for presentations
- Re-engineered the entire corporate financial planning cycle shortening the timeframe by nine months
Management Consulting Company 1989 - 1992
Consulting Manager
Led and participated in several client engagements specializing in operational restructuring, information technology, and strategic planning. Consulted nationwide and traveled over 200 days per year.
Automotive Company 1987 - 1989
- Senior Business Planning Manager drove lean manufacturing initiative & Korean joint venture planning
- Business Planning Manager managed all strategic and operational planning for a $1.2B business unit
- Competitor & Industry Analyst conducted a worldwide competitor product and operations study
EDUCATION
Massachusetts Institute of Technology Cambridge, MA
Master of Science in Management
- Concentrations in technology management, applied economics, and international management
- Thesis entitled Clustering Analysis of the Global Luxury Automotive Market
- Awarded a full General Motors Fellowship to attend MIT
Engineering University
Bachelor of Science in Mechanical Engineering
- Minors in process engineering and robotics
- Thesis entitled Design of a Globally Distributed Database System awarded with distinction
OTHER
- Former Board of Directors, IT Startup Company in California
- Former Board of Trustees, Vice Chairman of Finance & Audit committee, University in Michigan
- Former Board of Directors, Community health care group in Texas
- Former Board of Directors, Aerospace company in Paris, France
- Several CEO Performance Awards
- Certified in executive green belt / black belt six sigma BPI program
- Award for best executive presentation as selected by new hires
- Founder of the LinkedIn B-School Alumni Group with over 7,400 global members |
