Summary of Qualifications
A results-oriented executive with a unique combination of more than sixteen years of sales and operations experience
Excellent Leadership, Strong Negotiation, Good Communication Skills Highly Motivated, Consistent Performance, Business Development, Strong Problem Solving, Foster Team Growth, Pharmaceutical & Medical Experience, Persuasive, Business Acumen, Interpersonal Skills
Professional Experience
8/05-Present Vice President Sales / Operations Lead a corporate and field team of 40 associates Responsible for sales force of 500 representatives in three heath care segments Business development driver selling solutions, consulting, software Top Executive responsible for all customer facing and sales operations Cross functional role partnering with senior sales leadership, marketing and finance Responsible for the development of customer service (280 reps) and inside sales Developed and implemented several new sales policies and procedures which have driven results Designs compensation plans which have yielded more sales and better compensation potential Responsible for sales forecasting and goal setting activity that stretches sales plan expectations Focused on improving sales force effectiveness, launched new initiatives and have seen considerable improvement in sales call activity, focus, profitable business and selling skills Initiated all sales training & development as it was non-existent, developed management develop program, enhanced succession planning and now have created a bench of hi potential candidates Direct P&L responsibility and have consistently performed under plan through operational improvements Collaborate with channel partners, develop our strategies and ensure successful execution and outcomes Guide all brand messaging, collateral design, advertising campaigns, marketing, branding, customer image After 10 years of discussion prior to my arrival, I developed the business case for CRM, gained board approval for investment, chaired project team for design, development, integration and launch. Achieved over 90% compliance with tool utilization. Responsible for design and execution of all sales meetings, trade shows, conferences
4/04-8/05 Regional Sales Director Lead and manage sales and clinical field specialist for cardiac device implants Develop and implement strategies and tactics to drive performance and exceed plan Build relationships and sell to C-suite executives, economic buyers and key customers Negotiate, plan and develop strategies for all hospital contracts and market share growth Identify new business opportunities and enhance daily operations Focus associate development, succession planning and focused on long term goals and objectives 2/02-4/04 National Director, Field Sales Operations Research, Identify and target field sales needs and drive execution within home office to deliver Develop tracking tools, organize projects, identify training needs, develop talent, problem solve Support and foster relationships, sales direction, customer service, marketing strategies, national sales meetings, product launches, and daily executive meetings with President and VP sales Responsible for the over sales operations for over 500 sales reps and 4 Regional sales offices Strong organizational skills, attention to detail, multi-task, communicate effectively Identify, analyze and recommend problem solving ideas, business issues and solutions Strategize, evaluate and recommend ideas to marketing agencies and product management teams Collaborated with GPO and Government accounts to gain product access and reimbursement
Assoc. Director, Management Development Responsible for developing, instructing and identifying sales management skills for the entire sales management organization (over 400 managers) Designed and implemented several new programs to enhance management development program Collaborated with all Vice Presidents of sales to deliver on their organizational development needs Facilitated, organized and presented course content Certified instructor in several key management skill areas, including Exceptional management practices, Targeted Selection, ROI and Executive Leadership
1/00-2/02 Regional Sales Manager Develop business plans and implement strategic objectives within large teaching institutions and achieved formulary statues for all products and cultivated advocates and clinical trials Manage sales plan for promoted products to ensure plan was met and consistently exceeded plan Attain business results for all products & successfully launched 2 new products Develop people for front line management, sales training, customer marketing and promoted 4 Work closely with marketing brand team members to test messaging and collateral Responsible for all management development for specialty division (100 people) Develop and plan skill enhancement program for division and successfully launched initiative Directly report to Executive Business Director for sales, marketing and financial activity Worked with local Managed Care plans to gain formulary access for promoted products
Johnson & Johnson, Janssen Pharmaceutica 8/94-1/00 District Manager Attained business results for promoted products Lead District to number one with key product launch Voted by peers, to represent all DMs, on a District Manager Advisory Board Manage and approve all financial activity within District Create value for customers by staying in close contact with them Respect different values and act positively on diversity Successfully acquired formulary acceptance with regional managed care plans Delegate task with latitude to structure and allow representatives to take risk Provide ongoing feedback and coaching in order to set exemplary modeling standards Sales Training Assoc. Implemented several computer based training modules for home training Collaborated with product brand team for disease state and selling skills programs pre/post launch Partnered with vendors to plan, develop and implement training tools, activities and certifications Hospital Sales Representative Responsible for selling companys entire product line to large teaching institutions Sold products in various disease states such as oncology, gastroenterology, psychiatry, dermatology, oncology pain management, allergy/immunology and internal medicine Attain business results, through relationship building, interdependent partnerships and addressing needs Mentor and trainer for both field and in-house new staff members Territory Sales representative Managed office base territory with over two hundred specialty physicians Exceeded management standards, District Representative of the year Consistently demonstrated unique and extraordinary performance by setting high standards for self Responsive to customer and identified underlying needs Finished year ranked number one in sales (510 sales representatives)
Alco Standard, Nightrider Division 6/91-8/94 Associate Managing Partner Responsible for full operation and sales of satellite office in Delaware Bonus driven from operating P&L Increased sales, facility and staff due to volume increase Responsible for interviewing and selection, human resource management and performance Created local advertising campaigns to generate new business Account Manager Sold imaging, scanning and copying services to law firms and insurance companys Surpassed sales goals and new customer goals every month Compensated and driven on straight commission Lead all inside sales staff as team leader Promoted to Assoc. Managing Partner due to sales achievements, leadership and organization
Education Bachelor of Science
Computer Proficiency Windows XP, MS Excel, Powerpoint, Word, Publisher, Outlook |