ACCOUNT MANAGER
Seasoned field sales representative with proven record of quota achievement and customer satisfaction that contributed to company profitability. Key competencies include:
Sales Activity
Territory Management
Client Relations
Public Speaking
Sales Promotion
Marketing
EXPERIENCE
METAFUSE, Irvine CA February 2006-Present
Account Manager
Identifying and responding to prospects interested in PROJECTinsight software within the eastern portion of the United States. Prospecting included initiating cold calls, following up on leads, generating referrals from current clients. Creating a solid plan in identifying business leads.
AMERICAN EXPRESS, Inland Empire, CA June 2005 - February 2006
Manager of Business Development
Sold Corporate Card and Purchasing Cards to middle market businesses.
Performed sales prospecting, cold calling and account development.
Ranked #1 in AMEX Corporate Card signings for November 2005 and December 2005 and January 2005 out of 44 other MBD's.
CERIDIAN, Minneapolis, MN 1992-2005
Relationship Specialist, Fountain Valley, CA (2004-2005)
Protected $4 million per year customer revenue base and sold tax payment service to financial institution customers throughout the United States.
Brought unprofitable business unit into 17% profit margin.
Maintained 98% customer retention.
Reduced operating expense reporting by over $1,000,000.
Account Executive (1999-2004)
Sold tax payment service to existing and new customers. Conducted in-person and phone-based prospect calls throughout entire country.
Attained three President’s clubs for exceeding annual sales quota in 1999, 2000 and 2001.
Sold Internet version of service to over 70% of existing customer base.
Managed nationwide customer base of over 50 financial institutions in 40 states.
Performed prospecting of new customers through the entire sales cycle.
Operations Coordinator (1996-1999)
Acted as team leader for business operations team and oversaw the installation, project management, quality assurance and technical support processes.
Oversaw Year 2000 readiness project.
Earned employee of the month awards in 1997 and 1998.
Staffed trade shows and attend sales presentations as subject matter expert on over 50 sales calls.
Operations Specialist (1992-1996)
Performed quality assurance testing, customer service, customer installation and project management.
Performed and documented customer installation process.
Developed and maintained agency relationships.
Performed customer billing.
Performed help desk support function.
EDUCATION
B.S., California State University, Long Beach, CA
Major: Business/Marketing
TECHNICAL
Microsoft Office suite; Word, Outlook, Excel, PowerPoint, Projects |
