EXECUTIVE PROFILE
Enthusiastic senior executive with a 20-year track record of accomplishments in sales, merchandising and operations. Proven expertise in sales growth, market share expansion and premium product sales. Leader focused on developing maximum performance, commitment and loyalty from associates through challenge, empowerment and teamwork. High energy, results-oriented, with excellent business acumen and sense of urgency. Areas of expertise include:
* Business development
* Product development and management
* Marketing and relationship management
* Budget responsibility
* Negotiations
* Staff recruitment, training and development
* Channel management
* Operations management
SUMMARY OF MAJOR ACHIEVEMENTS
* Over 20 years with Fortune 500 Corporation ranging from Service Supervisor to current role of Vice President, Customer Development.
* Elevated major national account from company's third largest account to largest single account. Developed a profitable, high volume product mix. Developed selling strategy that combined people and product. Added additional products to the line-up.
* Led strategy for company's products at major retailer to increases of 35% in 2005, 53% in 2004, 34% in 2003, 46% in 2002 and exceeded Annual Business Plan each year.
* As Branch Manager from 1992-1999, took a region that had not made quota in 7 years to top three in the USA, including a year that set many records that have never been matched.
WORK EXPERIENCE
Fortune 500 Corporation
Vice President, Customer Development, Atlanta, 2004-2006
* Lead 8-person Customer focused sales team, overseeing entire strategy at major retailer.
* Selected for Company's Sales Leadership team, comprised of sales VPs who set the sales strategy for the entire corporation.
* Involved in every major sales decision at Company.
* Sales volume at major retailer is now near the combined sales of Company's second and third largest customers.
Director, Customer Development, Atlanta, 2001-2004
* Key member of the Customer Focus team, becoming increasingly involved with strategy.
* Instrumental in the return of significant promotional money back to Company, a feat not duplicated by any other team.
* Initiated all tactics and ensured proper execution.
* Called on buyers to understand their needs and requirements.
* Set and ran advertising and merchandising programs.
* Communicated with the company's field sales force.
* Worked directly with Company and retailers Headquarters personnel on these programs.
Director of Field Operations, Atlanta, 2000-2001
* Key member of the Customer Focus Team.
* Began work on day-to-day operations on the team.
* Instrumental in strategy as Company began merchandising appliances at the major retailer.
* Assembled programs that started the successful run at the retailer in 2000.
* Saw a 67% increase in purchases from 2000-2001.
* Implemented a plan that developed an entirely new way of doing business with a retail customer.
* Worked closely with IT, Logistics, Product Planning, Credit, Sales and Marketing for this project.
Zone Operations Manager, Atlanta, 1999-2000
* Managed large regional account.
* Completely responsible for all aspects of selling and administration of that account.
* Led group of eight sales people.
* Provided one-on-one training for inexperienced sales people.
* Ensured hands-on instruction was provided by traveling with Sales People and calling on stores/buyer together.
* Added new products and increased sales revenue at large regional account.
Branch Manager, Atlanta,1992-1999
* Promoted to new region that had never made quota in the seven-year existence of the region.
* Developed the region to a consistent top finisher and top Quota performer.
* Developed several employees who moved on to more responsibility including one who rose to Senior Management.
Additional positions with Company:
St. Louis Branch Manager, St. Louis, MO, 1988-1992
Philadelphia Regional Manager, Philadelphia, PA, 1986-1988
Regional Manager-South New Jersey, Mt. Laurel, NJ, 1984-1986
Regional Representative, Allentown, PA, 1982-1984
Service Supervisor, Mideast Branch, 1977-1982
EDUCATION
BS, Major in Business Administration - 1977
University of Nebraska – Lincoln NE |
