Position	Senior Manager/Director with Passion for Results
Location Confidential	Yes
Willing to Relocate	Yes
Industry	Retailing--AllTypes--Incl.ValueAdded-Tech-Distrib.
Function	SALES-MANAGEMENT-and-SALES
Compensation	$100,000 to $200,000
Resume Summary
Strong leader with excellent interpersonal/communication skills and 18 years of sales management experience - on the front lines and in senior management. Experienced in developing and delivering trainings, writing and delivering presentations and managing all aspects of retail.
Resume Body      SENIOR MANAGER/DIRECTOR WITH PASSION FOR RESULTS
SKILLS PROFILE • Over 18 years in results-oriented management, both on the front lines and in senior management • Developed and implemented company training programs. • Successfully managed all facets of retail from sales to operations • Developed presentations for numerous seminars and trainings • Strong leader with excellent interpersonal/communication skills. WORK HISTORY March 2000-present Market Manager, Wireless communications • Met/exceeded net subscriber quotas, developing effective measures to increase sales activity, including both in-store and outbound programs. • Responsible for all facets of P&L. • Facilitated trainings • Developed and administered procedures in order to reduce churn. • Exceeded profitability objectives and managed cost of subscriber acquisition. • Developed accurate inventory and cash management processes. • Developed and maintained staff of up to 22 Retail Sales Managers, providing training in sales management, company policies, general knowledge of the wireless industry and competitors within the market. March 1996-March 2000 Project Manager, IT • Directed a team of IT professionals in developing end-user and carrier access billing systems for Competitive Local Exchange Carriers and other clients within the telephony industry. • Consulted with clients to design software features and generated functionality enhancements. • Trained clients on the utilization of back office systems. • Managed projects to on-time completion using project management tools and skills. • Represented the company as a speaker at industry conferences. February 1994-November 1995 Regional Retail Manager, Wireless communications • Assisted in development of new product and cultivated innovative retail distribution channels for product sales. • Represented the company in the field to vendors, landlords and indirect agents. • Developed and implemented training programs for store managers. • Provided leadership and guidance to store managers on all operational issues. March 1987-February 1994 Director of Retail Operations, Specialty retailer • Conducted market analysis and developed business strategies. • Developed budgets, following GAAP standards • Developed P&L statements. • Targeted new markets for retail expansion. • Negotiated leases with mall management and development firms. • Assisted in developing promotional and pricing strategies. • Developed company’s retail sales training program. • Developed company’s retail management training program. • Selected and developed District Managers. • Provided leadership and guidance to District Managers.
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