SENIOR MANAGEMENT EXECUTIVE
With a 20 year Chronicle of Success Delivering Benchmark-Setting Growth and Expansion Across Diverse Geographies and Consumer Products for Several Fortune 500 companies
A results-driven, growth-oriented executive leader with experience in organizations ranging from $180 to $500 million dollars. Noted for high energy, people developer and performance focused style. Dynamic change agent skilled in re-engineering organizations to achieve operational excellence through people.
PROFESSIONAL EXPERIENCE
STARBUCKS COFFEE COMPANY
Southern California 2001 to present
Vice President Retail Store Operations 2004 - Present
Led a $500 million region serving over 1.8 million customers per week in 500 locations in the Rocky Mountain and Southwest states. Currently assigned to lead a $420 million turnaround region serving Southern California and Hawaii.
Formed the Western Mountain region as a result of combining teams from eight states. Developed teams in retail store operations, category development, store development and facilities, partner resources and local marketing. Designed annual operating plans with cross-functional team to deliver top-line and bottom-line results. Achieved 28 percent growth on both top and bottom-line. Selected, constructed and opened over 100 new stores.
Transitioned to lead new region in Southern California. Acquired and integrated two coffee companies involving 1500 new employees and 90 existing retail stores. Effectively maintained business momentum in the existing stores at 2 percent comps while ensuring the back-of-the house systems and brand initiatives were implemented enterprise wide. Enabled a high level of community involvement. Also spearheaded local and state agency approval needed for facility renovation.
New markets
Opened over 150 new retail locations. Responsible for site selection, development, staffing, marketing and sales. Approved investments in brand that increased sales volume and market share. Achieved ROI at 45 percent.
-Delivered year-over year revenue growth of 15-20 percent and increased brand presence in ten states. Bottom-line improvement of 20 percent through new store growth, pricing, cost control, sales initiatives.
-Facilitated and guided business unit leaders into developing an organization mission statement, vision and operating plan objectives. Set and managed standards and job expectations. Coached executive team to achieve and exceed budget expectations. Hired and developed over 15 new leaders in two regions. Added new functional areas and instituted a planning goal setting and execution process.
-Initiated new food program delivering over $1 million dollars in new revenue. Executive sponsor for cross functional team assigned to deliver project on time and budget.
Vice President Consumer Packaged Goods, License and Franchise business 2001-2004
$250 million western division focused on sales, distribution and brand building of Starbucks Coffee and other brands into several different consumer channels inclusive of customers in lodging, healthcare, and restaurant and office coffee.
ACTIVISION PUBLISHING INCORPORATED
Vice President Retail Sales North America 1999 - 2001
Senior executive of a $400 million North America publishing division of video and personal computer games
FRITO LAY COMPANY (Division of Pepsi Cola Corporation)
Chief Customer Officer for the Northern California Region, $330 million division of Frito Lay, a manufacturer, sales and distributor of salty snacks.
PRIOR EXPERIENCE Frito Lay Company 1987-1995
Functional leadership positions in sales, operations, marketing and distribution.
MILITARY
United States Marine Corps (USMC) 1981-1987
Served in the United States and in Asia. Completed several years of service in the White House under the Reagan administration. Awarded highest peacetime medal for meritorious service in the defense of the United States. Granted top secret security clearance.
EDUCATION
Executive training and development certification
Negotiation and influence strategies
STANFORD GRADUATE SCHOOL, Palo Alto California
Master of Arts (MA), Organizational Development
UNIVERSITY OF PHOENIX, Phoenix Arizona
Bachelor of Science (BS), Management
PARK COLLEGE, Parkville Missouri |
