Accomplished professional with extensive experience in fast-paced, results-oriented management within the telecommunication industry. Proven leadership, identified for advancement, lived and worked in Europe for 7 years, skilled in management, team building, coaching, mentoring, strategic planning and international business. Recognized as an industry expert, speaking at 2000 Intelligent Network World Forum general session and other industry fora. Experienced in:
· Intelligent Networks
· Wireless Telephony
· Mobile Internet Applications
· Public Telephony
· Prepaid Wireless Solutions
· Computer/Telephony Integration
· Fixed Mobile Convergence
· 3G Service Network
· Network based call center
· Wireless LAN/WAN Networks (802.11)
INGEN WIRELESS, Dallas, Texas 2001
Vice President of Marketing (May 2001 – Present)
Establishment of Marketing, Market Analysis and Business Planning for this early stage Start Up. InGen Wireless designs, installs and operates 802.11b wireless LAN/WANs for all types of businesses and provides wireless physiological monitoring applications for Professional and College athletes.
ERICSSON, INC., Richardson, Texas 1998 – 2001
North American Product Area Director, Mobile Internet Division (November 1999-April 2001)
Managed North American market for Product Units Service Capability Servers, Applications and Charging Solutions, the largest revenue producing units within the Mobile Internet Division with a highly experienced professional staff of 16 in sales support, product management and business development handling over 65 products for TDMA, CDMA, GSM and public networks.
·Directed Sales Support, Business Development and Product Management Activities, which led to 42 MUSD in Sales achieving 60% margins.
·Ensured creation of North American Strategy, which became a de facto standard within the global organization.
·Merged the North American product unit organizations consisting of four separate product units into one organization which took on full sales support responsibility for the US and Canada. Facilitated cross training of individuals within the group to support multiple products/access types.
·Managed successful market introduction of new services platform enabling migration to next generation services network and introduction of new feature rich services.
US Market Director, Product Line Network Intelligence (February 1998-November 1999)
Managed Product Lifecycle with Profit and Loss responsibility for US Standard Products. Managed Product Line staff of 9 highly experienced professionals in Product Management, Product Marketing, Marketing Communications and Total Project Management functions for Ericsson’s Intelligent Networking and Tele-Internet products for Public Networks.
·Directed Marketing and Product Management efforts, which led to sales of 10 MUSD with a margin of over 40% (well above average for NI Portfolio) with 13 MUSD in orders.
·Obtained agreement to revitalize AIN (US Standard IN) product line, developed strategic vision and roadmap for future of product line which led directly to turning soured relationship with main customer around to secure 6.8 MUSD in unbudgeted orders.
·Industry and media relations - resulting in numerous favorable industry articles and industry analyst reports and several successful speaking opportunities.
ERICSSON TELECOM AB, Stockholm, Sweden 1993-1998
Deputy Director Global Business Management, Product Line Network Intelligence, Competitive Markets and Global Operators Segment (April 1997- February, 1998)
Managed organization of 6 Business Managers responsible for Ericsson’s most competitive markets including global operators and select customers in Asia Pacific, Europe and North America
·Marketing and support activities led to 50% growth in annual sales for a total of over 60 MUSD.
·Ensured that sales channels received proper support and attention in PL-NI organization including representing the market specific requirements and pricing agreements with the Product Unit head.
Business Manager, Global Product Line Management, Network Intelligence (March 1995-March 1997)
Main interface to 6 of Ericsson’s most important sales channels (United States, Canada, United Kingdom, Australia, New Zealand, China) for the Network Intelligence product line
·Ensured that net sales and margins objectives were met, products achieved 20 MUSD in annual sales.
·Made Certain that the sales channels received the proper attention in our resource-challenged organization
·Frequent customer presentations, analysis of sales channel market plans, technical and pricing support/approval and contract negotiations
Business Analyst, Business Unit Network Services Systems (February 1993 - March 1995)
·Prime responsible for the unit’s Business Plan
·Represented the unit in the Ericsson Strategic Planning process
·Coordinated business analysis activities for Intelligent Network and Transit product lines
ERICSSON NETWORK SYSTEMS, Richardson, Texas 1988-1993
Marketing Analyst - Southwest Region (January 1992- February 1993)
Marketing Communications Manager (July 1991-December 1991)
Support Engineer (January 1990- July 1991)
Proposal Engineer (May 1988-December 1989)
PHILIPS TELEKOMMUNIKATIONS INDUSTRIE, Cologne, Germany 1986-1987
Sales Support (January1987-October 1987)
Marketing Intern (March 1986-December 1986)
EDUCATION
BA Degree, May 1985, Austin College, Sherman, Texas (Double major- Business Administration and Communication Arts)
Extensive Ericsson Technical and Business Training
Intensive Company Spokesperson Training provided by Edelman PR Agency
RECOGNITION AND ORGANIZATION MEMBERSHIPS
·General Session Speaker at 2000 Intelligent Network World Forum
·Speaker Supercomm 1998, 1999
·Interviewed as industry expert for numerous telecommunications publications
·Featured in Dallas Morning News Article regarding working abroad
·Member Who’s Who of International Professionals
·1985 Recipient of Congress/Bundestag Scholarship for Young Professionals
LANGUAGES
English, Swedish and German |
