EXPERTISE
- Senior executive whose accomplishments exemplify a rare combination of strategic analytical skills and visionary brand development resulting in the founding of two national retail brands.
- Reputation as a dynamic consensus-builder with outstanding results in both private and publicly held corporate environments.
- A proven catalyst adept at developing effective professional teams and breakthrough business solutions.
- Successful track record of providing award-winning professional services to the most sophisticated client organizations across such diverse industries as Financial Services, Pharmaceutical, Insurance and the United Nations.
- Comprehensive background in Mergers & Acquisitions, Joint Venture and complex Turnaround assignments.
- Driven by goals and quantifiable benchmarks.
EXPERIENCE
VICE PRESIDENT, BUSINESS SERVICES
ARAMARK CORPORATION NEW YORK, NY
NOVEMBER 2004 - SEPTEMBER 2006
Appointed by ARAMARK Corporation (a worldwide professional services company providing award-winning food and facilities management services to business, Olympic, education, healthcare, government institutions, sports and recreational facilities) to develop and deliver turnaround strategies, including customized food services and facilities management solutions to meet client's specific business needs. Full P&L responsibility for Business Services Northeast with annual revenues of $220 million, in 87 client organizations including the United Nations, Goldman Sachs, Johnson & Johnson, Kraft and Viacom. Services at 312 locations include on-site restaurants, executive dining rooms, catering, mailrooms, convenience stores and vending solutions. Complete responsibility for client development strategies. Day-to-day management for 3 vice presidents, 12 headquarter staff and 3,400-management, union and non-union hourly associates.
As Vice President, led a full scale restructuring of Business Services Northeast resulting in a $7 million improvement in operating profit F/Y '06 vs. F/Y '05. The Northeast Region was a leader in the development of OPX; an operations initiative leveraging the scale of a $1.2 billion division to establish uniform standards from which the Line of Business could launch growth and productivity initiatives and gain predictable results.
SELECTED CONTRIBUTIONS:
- Sold and Negotiated 14 new/renewal contracts valued at more than $127 million.
- Reduced cost of goods by 2.3%.
- Created labor efficiencies, saving 2.6%.
- Attained a Business Retention Rate of 97%; 10% improvement F/Y '06 vs. F/Y '05.
- Presented with the 2005 Foodservice Magazine Award for Product Innovation.
- Awarded 2005 Goldman Sachs 5-Star Vendor Award.
- Presented with New York City's Golden Apple Award as only 6 of 23,000 foodservice establishments to further improve food safety in New York City.
- Received the Best Customer Service Concept Award from Food Management Magazine, for Just4U program, which offers healthier menu choices for customers in business settings.
PRESIDENT, KRISPY KREME DOUGHNUTS
RESTAURANT ASSOCIATES (SUBSIDIARY OF COMPASS GROUP) NEW YORK, NY
OCTOBER 2002 - NOVEMBER 2004
Recruited by legendary hospitality organization, Restaurant Associates, to turnaround KKNY, LLC, the Krispy Kreme franchise for the New York/New Jersey region. Responsible for the complete financial and operational reorganization of Krispy Kreme's most prominent and visible franchise. This aggressive operational restructuring and redeployment of resources reversed negative sales trends resulting in a two-year positive EBITDA variance of 382% and revenue increases of 75%. The company was honored with the prestigious "Award of Excellence" for unsurpassed retail operations.
At $3,300 per square foot, KKNY, LLC set the record for highest single store sales psf. KKNY, LLC operates the highest volume off-premise business at $19 million annually. Average unit volume is $3.65 million. Provided strategic and daily operations management for CFO, 3 vice presidents, and 325 management and hourly employees.
SELECTED CONTRIBUTIONS:
- Orchestrated 3rd party distribution and logistics system resulting in projected two-year savings of $8.5 million.
- Reduced retail store construction cost by 21%.
- Created the first "Small Footprint" urban store. Results provided Krispy Kreme with a new format to penetrate previously overlooked urban markets.
- Prevented 2 attempted union takeovers.
- Reduced retail cost of goods by 4.5% and wholesale cost of goods by 3.8%
- Increased market share from .08% to 5.8% in 12-month period. (Source: IDI Market Share Analysis New York Metro Region).
PRESIDENT, BLIMPIE SUBS & SALADS/PASTA CENTRAL
BLIMPIE INTERNATIONAL, INC. NEW YORK, NY
SEPTEMBER 1998 - MARCH 2002
Selected by the Board of Directors to revitalize Blimpie Subs & Salads, the 37-year-old flagship brand, while continuing to create business integration strategies for newly acquired/developed entities. Full P&L responsibility for company with annual revenues of $584 million, a $20 million consumer-marketing budget and a $563 thousand business development budget. Provided strategic and daily operations management for six vice presidents, 65 headquarter staff, 200-person field force.
As President, Blimpie Subs & Salads was recognized as the world's largest publicly held submarine sandwich franchisor with 2,000 units in 13 countries, those units employing approximately 24,000 individuals. The company was recognized by Entrepreneur Magazine #28 of the top 500 Franchise Concepts; Franchise Times #32 of the top Worldwide Franchise Chains; Nation's Restaurant News #23 of the largest 200 worldwide restaurant chains.
Packaged the company for sale, including preparing and evaluating most effective avenues to accomplish transaction. The successful stock repurchase and acquisition of Blimpie International, Inc. represented a 90% premium over then current market value.
SELECTED CONTRIBUTIONS:
- Increased same-store-sales by 4.8% 2001, 2002, compared to industry same-store-sales decline of 3.0% for the same period.
- Founded Pasta Central, Inc. a franchised chain of Pasta/Pizza restaurants. 22 operating units in four countries with system-wide sales of approximately $16.7 million.. Projecting 20 additional locations per year.
- Completed a secondary stock offering, raising $11 million in new capital.
- Created the most successful retail-profit initiative in company's history. Results included average year over year sales increases of 18%, traffic growth of 8%, consumer satisfaction ratings up from 61% to 93%.
- Negotiated joint venture with Compass Group Vending. 1st year of operation, company vended 400,000 units and grew at a 70% compounded growth rate.
- Launched a diversity business initiative, increasing minority ownership of restaurants in urban areas. Recognized by the White House Community Empowerment Conference as the model for the franchise industry.
- Grew chain an average of 204 franchises per year for fiscal years 1999, 2000, 2001.
- Launched International Franchise Division; operated 100 units in 13 countries.
- Recruited CFO, CIO and four vice presidents as new division heads.
SENIOR VICE PRESIDENT STRATEGIC PLANNING
BLIMPIE INTERNATIONAL, INC. NEW YORK, NY
JUNE 1995 - SEPTEMBER 1998
Recruited to establish more disciplined contemporary business practices and manage the organization through periods of rapid growth. Modeled business scenarios, analyzed consequences of proposed business activities, assessed industry and company trends and developed new revenue sources for Blimpie International, Inc. Created strategic and tactical plan, expanding the firm from a single domestic food brand to a holding company with a global portfolio of four dynamic restaurant brands and a subsidiary restaurant equipment and design firm. Direct reports included two vice presidents and 10 headquarter staff. Named to the Blimpie International, Inc. Executive Committee.
SELECTED CONTRIBUTIONS:
- Acquired Maui Tacos, a chain of Mexican fast-casual restaurants. The acquisition was structured to minimally impact dilution of equity and maximize use of growth capital. This award-winning concept has expanded to 15 units, average unit volumes exceeded $585 thousand. Several units attained volumes of approximately $800 thousand in their first year of operation.
- Founded Smoothie Island, a high-profile juice and smoothie retail store. The expansion strategy was to retrofit existing retail locations to include both Blimpie Subs & Salads and Smoothie Island concepts. 90 operating units, projecting 30 units per year.
- Established Petroleum Retail Division, today representing 1,000 restaurants and gross revenues of $130 million.
- Created first MIS Department responsible for developments including Blimpie.com, the award winning public website and the Blimpie Extranet, used as a primary communications vehicle for Blimpie International, Inc.
- Supervised all required FTC filings.
ASSISTANT GENERAL COUNSEL
BLIMPIE INTERNATIONAL, INC. NEW YORK, NY
AUGUST 1992 - MAY 1995
Provided counsel to senior management regarding rights, remedies, liabilities and exposure. Chosen by the Chairman and General Counsel to be a member of the company's dispute resolution initiative, which negotiated out-of-court settlements prior to litigation. These efforts resulted in annual savings of $2.8 million. Day-to-day management of seven employees including three corporate attorneys. Position reported to General Counsel/Chief Operating Officer.
SELECTED CONTRIBUTIONS:
- Issued over 280 franchise agreements and over 100 resale agreements.
- Negotiated joint venture with Amerada Hess resulting in 112 retail units
- Drafted and negotiated 300 + legal documents including vendor contracts, real estate contracts and trademark filings.
- Provided litigation management.
PRIOR
- Production Manager, Zanadu Productions, Inc.
- Law Clerk, Honorable Judge Thomas Peterson
- Director/Actor - Featured roles on ABC and NBC television series
EDUCATION
- Columbia University/Graduate School of Business
New York, New York
Post Graduate classes: Finance
- University of Miami School of Law
Coral Gables, Florida
Juris Doctor (JD): Top 25% of class
- University of Miami/National Theatre London
Coral Gables, Florida/London, England
Bachelor of Fine Arts: Theatre (Directing/Acting)
LECTURER/PUBLIC SPEAKER/COMPANY SPOKESPERSON/AWARDS:
Cornell University, Inc. Magazine Conference on Small Business; Branding America Conference; International Franchise Association Convention; Multi Unit Food Service Operators Convention; Annual Shareholders Meetings; 2001 "Best Use of Comedy in Advertising" by Nations Restaurant News, Krispy Kreme Award of Excellence Store Operations and Highest Volume Off-Premise Business.
PROFESSIONAL ACTIVITIES:
Branding America Advisory Board; American Management Association; National Council of Chain Restaurants; New York/New Jersey/American Bar Association, Screen Actors Guild, Society of Foodservice Management. |
