* GENERAL MANAGEMENT * BUSINESS UNIT LEADERSHIP *
EXECUTIVE PROFILE
Twelve years of proven leadership and success in key business unit P&L roles within Fortune 100/500 and Inc. 500 technology companies. Excellent track record of leveraging operational excellence, broad business knowledge and core financial expertise to translate company vision and strategy into revenue growth, product development and multi-functional operational successes. Consistently recognized as a key leader for delivering results and building/mentoring staff at all levels to equally high standards. Thrives in business leadership roles designed to drive P&L results and orchestrate multi-functional success and excellence, from strategic planning through to detailed operational planning/processes. Core expertise in:
* Business Unit Leadership
* P&L Management
* Strategic & Business Planning
* Hardware & Software Product Development
* Business Development & Negotiations
* Financial Planning & Analysis
* Lean Six Sigma & Quality Management
* Consulting & Client Management
* Customer Service Operations
* People Management & Organizational Leadership
PROFESSIONAL EXPERIENCE
RADIANT SYSTEMS, INC.
Alpharetta, GA 2000 - 2003
Director, Industry Operations (2001 - 2003)
Chartered to turnaround the Entertainment industry and revitalize growth and client satisfaction to return this $25M business unit back to market-leading excellence. Responsible for the complete P&L (comprising one-third of company operating margins) and organizational leadership for a team of ~70 associates across all functions, including direct reporting from Client Management, Consulting, Product Management and Sales/Marketing. Achieved outstanding results through critical attention to client relationships/satisfaction, product portfolio renewal and quality improvement of products/processes/services.
* Exceeded 2002 plan by 15% through successful planning and execution of client and operating strategies
* Revitalized client satisfaction, repeat business and next-generation pipeline through strategic alignment/focus of client/consulting/support teams to anticipate and service changing client/industry dynamics
* Ignited growth through the delivery of three key hardware platforms and three major software releases to capture opportunities for hardware reinvestment, software/implementation services and gross margin improvements
* Led comprehensive quality/efficiency initiatives to yield ~30% reduction in annual product support expenses
* Prospected and closed an incremental $1M upgrade proposal at top client to completely unseat the #2 competitor
Director, Client Management & Consulting (2000 - 2001)
Recruited by the Vice President (and former colleague) to direct and drive a strategic client portfolio within the Petroleum & Convenience store industry, while positioning for advancement to business unit leadership. Directed a team of 12 Consultants and Client Managers to drive project consulting execution and business development to meet the retail/operational/enterprise technology needs of these strategic clients.
* Directed a $20M portfolio of clients including major oil companies and strategic regional independents
* Led consulting efforts to deliver the first major implementation of a new product architecture in North America
* Managed contracts/execution of custom development, consulting and implementation services for the client portfolio
* Created a comprehensive proposal & presentation to address a major oil client’s next-generation retail needs
* Developed market/business case scenarios to guide investment strategy for the industry’s credit network portfolio
* Directed efforts to qualify and establish alliance partnerships for the industry
HONEYWELL/ALLIEDSIGNAL - Commercial Avionics Systems
Florida/Kansas 1995 - 2000
Product Line Director / Product Line Manager (1998 - 2000)
Promoted by the VP/GM to increasingly broader leadership within the General Aviation business, culminating in responsibility for the business management and execution of a $115M avionics business unit (largest within the segment). Responsible for the complete P&L and organizational leadership for a team of 300+ associates across all functions and three manufacturing locations, including direct reporting from Product Line Management, Engineering Managers and Project Managers. While driving core operational excellence in product management, product development and manufacturing, also drove key strategic initiatives concerning mergers/divestitures/acquisitions, plant consolidations and Six Sigma/Lean Manufacturing projects. Delivered outstanding results in revenue growth, product innovation and manufacturing efficiencies to drive continued market leadership in this segment.
* Directed the coordination of over ten major new product introductions resulting in annual sales growth of >10%
* Utilized Six Sigma tools to reduce quality escapes to customers by 70%
* Identified and implemented lean manufacturing improvements/efficiencies to drive savings of over $300K per year
* Led the strategic assessment and planning for major factory consolidations
* Executed the transition/migration/integration plan for a recent acquisition
* Won long-term agreement to remain supplier of choice to industry’s #1 customer
* Played key role on Honeywell/AlliedSignal Merger Summit team to assess and recommend plans for combined strategies, synergies and restructuring
Product Manager (1997 - 1998)
Promoted by the VP/GM to drive the complete P&L and multi-functional leadership for an $18M avionics product group. Addressed critical manufacturing planning & execution issues, drove lingering life cycle decisions to completion and led program management coordination for development commitments to a key international aerospace program.
* Formulated a 5-year strategic plan of the full product portfolio, resulting in investment recommendations and the implementation of a $6M divestiture
* Led the project management of four new products to successful introduction
* Drove significant business planning improvements to achieve a 90% reduction in past due orders and related improvements in customer satisfaction
* Exceeded revenue targets for six consecutive quarters
Manager of Finance (1995 - 1997)
Recruited by the Director of Finance (and former colleague) to provide direct financial leadership to the VP/GM of a $150M business unit (largest in division), and to institute best practices in Product Line Finance for the division. Managed business unit’s financial reporting, operational analysis and strategic planning and advised the VP/GM and multi-functional business team on strategies/tactics and related financial impacts.
* Coordinated the FP&A and Strategic Planning processes for all revenue/expense/R&D elements of the business unit
* Actively participated in bid & proposal activities and business plan preparation for major product investments
* Implemented improved processes and led coordination of engineering investment/headcount planning & prioritization
* Played key role in driving the implementation and execution of a total business restructuring to create broader cross-site and cross-market business organizations
HARRIS CORPORATION - Semiconductor Sector
Melbourne, FL 1991 - 1995
Product Line Financial Lead (1993 - 1995)
Promoted to provide direct financial leadership to the VP/GM of a $165M semiconductor product line. Managed product line’s financial reporting, operational analysis and strategic planning and advised the VP/GM and multi-functional business team on strategies/tactics and related financial impacts.
* Coordinated the FP&A and Strategic Planning processes for all revenue/expense/R&D elements of the business unit
* Led inventory management, production and pricing optimization initiatives for the product line to maximize contribution margin in the face of dynamic industry supply/demand situations
* Championed factory utilization review and won approval for a $1M capital expansion to grow revenues by $5M/yr and contribution margin by $2M/yr
* Exceeded business plan consistently for three straight years
Various Financial Positions (6/91 - 4/93)
Recruited to drive budgeting & financial reporting of a $540M division. Managed the Sales Incentive and Rep Commission accounting and payment process.
* Coordinated FP&A planning process for the division
* Improved reporting systems and integrated with activity-based costing models to provide accurate P&L reporting
* Designed and implemented Geographic and Industry P&L variations
* Reduced sales/rep commission cycle time by 33% with labor savings of 50%
* Coordinated and facilitated annual Sales/Product Line forecasting summit for VP of Marketing
EDUCATION
M.B.A.-Finance, Indiana University, 1991
B.S.-Materials Engineering, Auburn University, 1989
Cum laude
PROFESSIONAL DEVELOPMENT
Extensive training in:
Lean Six Sigma & Total Quality
Solution Delivery Methodology and Project Management
Business Simulation
Performance Management
Additional training in:
Mastering the Complex Sale
Mergers & Acquisitions
Fundamental Avionics
Buker Class A ERPII |
