OBJECTIVE
CEO, President or other senior leadership/operational role.
PROFESSIONAL EXPERIENCE
Allstate Insurance Company, Northbrook, IL
Product Vice President 2001 – Present
P&L for 4 regions/13 states, with annual personal lines revenue of $5.8 billion and 2002 and 2001 underwriting profit of $516 million and $597 million (combined ratio of 90.8 and 88.6 respectively). Led a staff of 30, including 4 Product Managers and the Pricing Director.
· Collaborated with 4 Field Vice Presidents on growth/profitability improvement strategies, including marketing, product and forms language, risk management, systems and claims
· Provided all actuarial analysis and pricing recommendations, coordinated with legal and state filers, met with regulators, and communicated changes with field sales management and agencies.
· Led a cross functional team which developed and implemented corrective actions across several disciplines to improve the Personal Injury Protection coverage results and returned New York to a sustained profitability status.
· Led the team which developed and implemented strategies to return the New Jersey auto line to sustained profitability, and at a significant advantage vs. the rest of the industry.
President & Chief Operating Officer - Allstate Canada, Toronto, ON 1997 – 2001
Led P&L, operational, investment, profit sharing, pension plan and foundation for independent subsidiary of Allstate Insurance Company. Annual revenues of C$800 million, 350 employee agents, 2,000+ independent agencies, 1,600 total employees; a 5 year growth rate of 13.5% and a 5 year ROE of 6.3%.
· Assumed position upon the unexpected dismissal of previous President and two Vice Presidents; restored morale and confidence of the entire company, including sales agents, employees and the Board of Directors.
· Acquired and merged into Allstate Canada a publicly traded non-standard insurance company - Pembridge, Inc.; fulfilled strategy of expanding into independent agency distribution system, and entered the non-standard auto market in Canada.
· Integrated the 2 companies, reduced expenses by C$3 million, restructured organization to 2 business units and shared services organization.
· Created new/separate brand strategy for independent agency standard auto/home business, grew total Independent Agency channel from C$100 million to C$250 million.
· Managed and restructured an independent Board of Directors, including 5 outside and 4 inside directors. Served as member of Board, Audit and Conduct Review Committees, and Chairman of the Investment Committee.
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President and COO – Allstate Canada continued
· Led the creation of an integrated sales and service model for the Allstate channel distribution system which included on-line Internet sales and a call center; project delivered on time and under budget.
Regional Vice President, Sacramento, CA 1987 – 1997
P&L for Northern California Regional Office, $800 million in revenues, 10 year Combined Ratio of 95.9%, 800 employee sales agents, and 1,700 total employees.
· Led the development and implementation of a component-based insurance to value program, which generated an additional $90 million in revenue.
· Led the development and implementation of a mini earthquake policy to work in conjunction with the California Earthquake Authority.
· Consolidated 2 regional offices and established a documented company-wide model for the consolidations to follow which reduced the number of regions from 28 to 17.
· Consistently achieved one of the top life insurance sales results in the country.
· Created company-wide model for employee grass roots campaign during California Prop. 103.
Director – Corporate Headquarters, Northbrook, IL 1983 – 1987
Held a series of Director level jobs in Corporate Headquarters, each with greater responsibility, and each providing a broader exposure and understanding of the corporation and the industry.
Director - Corporate Strategic Planning Director - Field Finance
Director - Corporate Sales Director - Field Administration
Director - Sears Corporate Investor Relations, Chicago, IL 1985 – 1986
Served as the first Allstate employee on Sears’ Investor Relations Team; educated the retail “sell-side” financial analysts who followed Sears on the unrecognized value of the parent’s insurance subsidiary.
Field Department Manager, Long Island, NY and Dallas, TX 1977 – 1983
Reported to Field Vice President and managed planning and operational analysis of $500 million budget.
Other Assignments, St. Petersburg, FL and Atlanta, GA 1972 – 1977
Management training in all aspects of personal lines insurance business including Human Resources, Sales, Risk Management, Operations, and Claims.
Education B.S. Finance Western Carolina University, Cullowhee, NC 1972
Management Training Advanced Leadership Training
Maintaining a Non Union Workforce
Diversity in the Workplace
Awards Top 3 Regions in the Country
Political Grass Roots Leader
Board Activities Insurance Bureau of Canada, Member Board of Directors
Sacramento Neighborhood Housing Services, President Board of Trustees
Insurance Information Council of Canada, Chairman Board of Directors |
