Worked in Asia Division of a growing international machine tool company for eleven years with increasing professional responsibilities. Wide range of management experience in sales, marketing, manufacturing, and general management. As Vice President and General Manager of Asia increased revenue, profits, and market share every year while reporting directly to the Chief Executive officer. Oversaw the planning and construction of a new factory/office building to meet the rapidly growing needs of the Asia division. A strong and decisive leader with outstanding communication, financial, project management and strategic planning skills. Fluent speaker of Mandarin Chinese. Available for travel and/or relocation.
Flow International Corporation, Asia Division, Taiwan
Ultra-high pressure waterjet machine tool company
Vice President and General Manager, 2001 – 2003
Provided regional P&L and strategic management for Asia business unit with total staffs up to 95.
Achieved 23% revenue growth from $8.4 million to $10.4 million, and increased net income 32% from $1.6 million to $2.1 million. Over 50% of the revenue growth came from successful new sales initiatives in China, while continued improvements in gross margin and expense reductions resulted in even faster net income growth.
Personally oversaw $6 million project to construct a factory/office facility in Taiwan for the company’s new Asian headquarters. New facility expanded manufacturing capacity by approximately 250% as well as significantly boosting the company’s image when dealing with large corporate customers. Cost of construction (per square meter) was approximately 10-15% less than comparable buildings in the surrounding area.
Completed the design transfer and production ramp up of the company’s flagship high-end waterjet machine with a revolutionary software program and 3-D cutting capability. Successfully launched the new machine in Taiwan, Japan, and South Korea.
Signed a strategic OEM agreement with a Chinese supplier to manufacture a low cost model waterjet machine under the Flow brand. Successfully recaptured market share in low end entry level market.
Established new sales and service support offices in Guangzhou, China and Seoul, South Korea.
Director of South Asia, 2000 – 2001
Responsible for P&L and daily operations management for Taiwan, Southeast Asia, and Australia. Provided engineering and manufacturing support for China and South Korea sales operations. Coordinated regional sales efforts with Japanese division.
Achieved 18% revenue growth from $7.1 million to $8.4 million, reversing previous trend of negative growth. Net income increased 184% from $560K to $1.6 million.
Negotiated with Japanese division to switch their manufacturing source from the U.S. to Taiwan. Impressed the Japanese Sales Manager with Taiwan’s superior manufacturing quality as well as lower costs and simpler logistics. Started exporting machines to Japan for the first time in company history.
Manufacturing Manager, 1998 – 2000
Managed 28 people manufacturing department which included precision parts machine shop, machine assembly, production planning, purchasing, and manufacturing engineering.
Headed a cross-functional team to manage the company wide conversion to a new ERP system. Developed new operational procedures to fully utilize new systems capabilities. Successful implementation resulted in higher manufacturing efficiency, tighter inventory control, and tighter financial controls.
Successfully ramped up production of a German designed line of waterjet machines at the Asia manufacturing plant. Strengthened the Quality Assurance function and put in place worker training programs to ensure a highly skilled work force up to the challenge of manufacturing and testing sophisticated machine tools.
Participated in a global new product development project and Taiwan plant was chosen to build the prototype machine over Germany and the U.S. in recognition of Asia division’s fast lead time, high manufacturing quality, and low cost. Prototype was completed on time and on budget to be shown at the company’s annual shareholders’ meeting.
Marketing and Service Manager, 1995 – 1998
Created and implemented marketing strategies for entire range of company products. Responsibilities included budgeting, advertising, direct mail campaigns, and new product launches. Planned out and attended machine tool trade shows in China, Taiwan, Singapore, Malaysia, and Indonesia. Produced bilingual sales material and standard quote books for Sales Department.
Managed the 9 people aftermarket service department and increased spare parts sales revenue by double digits every year. Instituted innovative service programs that increased customer loyalty and satisfaction. Standardized customer training and troubleshooting procedures. Supervised demonstrations and sample cutting to support sales cases.
Regional Sales Manager, 1992 – 1995
Responsible for all sales activities in Southeast Asia countries. Sold ultra-high waterjet machines to a wide range of industries including decorative stone cutting, metal job shops, aerospace, petrochemical plants, and shipyards. Increased sales in Singapore and opened up new markets in Malaysia, Indonesia, and Thailand. Developed and managed a network of agents and distributors in this region.
M.B.A., University of Illinois at Urbana-Champaign
B.S., Engineering, The Johns Hopkins University
References provided on request.