_*SUMMARY OF QUALIFICATIONS*_
Over 17 years of cross-functional and line management including Business
and Program Management.
Excellent organizational and time management skills allowing for
successful achievement of numerous simultaneous projects.
Exceptional analytical and problem-solving skills used to address
customer needs and issues.
Noted for team building and turnaround efforts which resulted in meeting
business objectives as well as in gaining in employee satisfaction,
morale and productivity.
1995 to Present Sun Microsystems, Inc.
Palo Alto, California
_DIRECTOR, Release Management_
Responsible for product software releases including software
program management as well as release engineering. Drive software
roadmap planning for organization.
_DIRECTOR, Engineering Services_
Developed a new 60+ organization responsible for Program Management,
Process Management, Release Engineering, Technical Publications, Lab
Management and Web Communication.
Saved $8.7M in Operational Benefits through Capital Management Sigma
Projects (Certified Green Belt).
Championed product life cycle and software development process
_MANAGER, Software Programs_
Standardized program management role and responsibilities across
organization (PMI Trained, Prince2 Foundation Certified).
Responsible for driving Software Product Release efforts in conjunction
with high-end and mid-range server releases.
_MANAGER, Engineering Program Management_
Developed 7 senior OEM program management team to become well respected
conduit of information between partners and engineering.
Defined approval process for OEM requests through Engineering.
_MANAGER, Strategic Support Planning_
Developed a 30+ member team to become service planning ambassadors to
all Sun product teams.
Led team through development of Low Cost Software Support Model, Open
Storage Strategy, and Low Volume Support Model.
Defined Product Support Strategies for all Sun products.
Led team through contract reviews, serviceability reviews, FRU strategy
definition, training strategy definition, FIN generation, acquisition
Maintained team morale and satisfaction during management transition.
Kicked off team initiative to transition PSS reports to HTML format for
easier viewing by field organizations.
1985 to 1995 GTE
Mountain View, California
_PROGRAM MANAGER, System/Site Relocation, Consolidation & Upgrade Effort_
Performed as Overall Leader for an $11M site relocation, consolidation
and upgrade engineering effort.
Responsibilities Included: Initial Program Planning, Scheduling, Cost
Control and Task Delegation for cross-functional team employing over 40
engineers and managers.
Conducted formal customer presentations and oversaw design efforts from
a hardware, software and facility construction point of view.
Coordinated scheduling of activities along with multiple other projects
engaged at these sites at the same time.
Negotiated with customer in determining bid selection and overall price.
_DEPUTY PROGRAM MANAGER, Project Integration_
Managed six contracts, ranging from $300K to $4M.
Responsibilities Included: Program Integration, Scheduling, Performance
Monitoring, Task Delegation for cross-functional team employing over 30
engineers and managers.
Employed idea of integrating conflicting contracts and created role upon
Conducted formal customer presentations and oversaw installations of
major system upgrades.
_INTEGRATION & TEST MANAGER, Space Surveillance Project_
Supervised I&T team through plant and site acceptance test.
Traveled overseas to ensure system sell-off.
Acted as lead for task organization and effort coordination as well as
main customer interface employing 25 engineers.
_SOFTWARE MANAGER/SECTION HEAD SUPERVISOR, Search Algorithms Team_
Led team of 8 through I&T phase for over 200K lines of code.
Increased productivity on bug fix turnaround by 100%.
Interfaced directly with top program management.
Planned career paths for 10 individual contributors.
Developed employee goals in line with upper management objectives.
_SOFTWARE ENGINEER, Special Processing Algorithms_
Designed, developed, integrated and tested 20K lines of code.
Selected as Technical Manager from within group.
Designated as Fast Track employee by top management.
Sigma and Prince2 Training, 2002-4. (Certified Green Belt, Prince2
Project Management Training, Bellevue University, 2002.
Java Programming Class, U.C. Santa Cruz, December 1996.
Telecommunications Classes, U.C. Santa Cruz, March 1995.
MBA, Marketing, Santa Clara University, 1993.
MSCS, Artificial Intelligence, Santa Clara University, 1989.
BSCS, CS-Math, Santa Clara University, 1985.
Team GOLD Medal Winner (1997, 1998).
Listed in Who's Who of American Women (1995-6, 2002-3).
Beta Gamma Sigma Inductance for MBA Academic Excellence (1993).
GTE Division Performance Awards (1989, 1992(2), 1994).
Mathematics Honor Society Inductance (1985).