SENIOR SOFTWARE DEVELOPMENT EXECUTIVE
Vice President, Applications Development Director, Chief Systems Architect, Senior Program Manager
Highly accomplished IT executive with many years of progressive experience in financial services, eCommerce and the software industry, along with exceptional formal credentials including MBA, MSCS, PMP and Six Sigma.
Successfully managed project teams of up to 200 professionals and budgets up to $20 million to deliver enterprise wide, missions critical systems, as well as market-leading commercial IT solutions.
Extensive experience architecting, designing and implementing multi-tier web solutions for high availability, high volume processing, large user communities and complex analytics across large distributed databases.
Visionary leader combining technical, managerial and team building skills to guide several highly successful firms to the realization of their strategic objectives.
CORE COMPETENCIES:
Application Architecture & Infrastructure, Business Technology Alignment, Team Building & Leadership, Systems Integration (EAI, EDI, ETL, CTI, SOA), eCommerce, CRM, Process Re-engineering, Risk Management, Project Planning & Management, Lifecycle Methodology, Influential Negotiations, Vendor Management, Software Development, Quality Assurance, Change Management, IT Operations Management.
EMPLOYMENT HISTORY:
Principal
A Leading eCommerce organization (2006 - Present)
Fortune 500 company, a top 20 internet destination, online retailer and platform for global eCommerce.
Full accountability for transaction processing systems across multiple eCommerce platforms, including new software development projects, support for financial workflow systems and secure integrations with external organizations.
- Managing 8 direct reports and an organization of 30 software developers, testers, architects and managers.
- Building a new platform for global transation processing with international online and batch support for the issuance, authorization and settlement of multiple credit, debit and stored-value instruments.
- Reduced ongoing custom systems integration work by 50% by migrating to a dynamic configuration platform.
- Drove the successful establishment of a repeatable, measurable software development life cycle process.
- Delivering on over 20 projects using full SDLC and Scrum methodologies with two to eight 30-day sprints.
- Supporting an open source Java, C++, Perl, Oracle, Linux environment with detailed metrics tracking 24x7 global SLA’s for online performance, availability, error rates, problem resolution and data security.
- Satisfying all audit requirements for financial, SOX, PCI compliance and risk management.
Vice President, Applications Development Director
A Major Bank - New York (2001 - 2006)
Fortune 50 company, one of the world’s largest financial services firms with assets of more than $1 trillion.
Led the development and support of strategic business systems including account opening and maintenance, sales force automation, customer contact management, teller systems, and data analytics.
- Supervised 50-200 matrixed staff members and consultants, at six sites in a distributed onshore/off-shore vendor management model, performing all phases of software development. Managed $20M budgets.
- Built a multi-track project organization with high visibility, clear charter, strict change management, and ongoing public commitment that delivered 5 major deployments on schedule over 18-months.
- Ownership of project to replace the Chase Bank teller system, a formerly struggling project since 2002; completed development and full deployment of the new system to over 400 sites within 6-months.
- Established strategic software development platform: Actuate, Argo, C++, Cognos, Genesys, Informatica, Java/J2EE, Mercury, MQ, NDM, .Net, Oracle, Project, Rational, Siebel, SQL-Server, WebSphere, and XML.
- Led implementation of customer relationship management (CRM) systems that increased revenue $4M per year; this multi-channel system integrated with mainframe, server, desktop, web, and telephone systems, and was utilized by
8,000 users across 500 sites including 3 call centers.
- Managed application infrastructure continuity, availability, performance, security, audit and support, meeting all SLA targets, across thousands of desktops, hundreds of servers, and terabytes of data.
- Pioneered initiatives to follow Agile, RUP and Six-sigma techniques, leverage ITIL, and utilize offshore resources, which reduced costs by $2M annually. Achieved SOX compliance and CMM Level-2 certification.
Vice President, Applications Development Manager
The Insurance Division of Financial Services firm - Delaware (1998 - 2001)
Fortune 100 company, largest captive insurance agency within a diversified financial services firm.
Managed several major technology projects including customer relationship management, sales force automation, internet-based quotes and sales, commission accounting, and marketing automation for campaign management.
- Managed 30 staff members and consultants. Reported directly to the CIO.
- Conducted due diligence visits and analysis on potential business and technology partners/vendors. Performed Y2K analysis, testing, and remediation across all internal systems and external interfaces.
- Served as Chief Systems Architect for multi-channel sales and service platform; reengineer and integrated business processes across functional areas and interfaced technologies of external insurance carriers.
- Instituted a software development life cycle that successfully filled large gaps in business case analysis, systems architecture, request/specifications management, defect tracking, and change management.
- Developed databases and ETL processing to support operations and analytics for business intelligence, including MIS reports, cubes, data marts and the data warehouse.
Applications Development Manager
A Software Company - Pennsylvania (1995 - 1998)
Privately held leading provider of software and data products for corporate tax compliance.
Directed the project management, software development and support for internal enterprise systems and commercial software products for the desktop and client-server platforms. Reported directly to the CIO.
- Built a highly efficient applications development program that produced regular releases of commercial software products that were consistently ranked first or second in software sales and market share.
- Project manager for first desktop software packages released to market by organization.
- Recruited and led an organization comprised of 50 personnel. Managed a $6M budget.
- Provided pre-sales consulting and post-sales support for commercial software products.
- Led the company into the software industry and thereby expanded the tax compliance marketplace.
Manager of Database Technology & Architecture
A Technology Services organization - New Jersey (1994 - 1995)
Fortune 500 technology firm providing electronic commerce and payment services to businesses and consumers worldwide.
Responsible for all data aspects of a workflow driven commercial bank credit card management system including databases, data access, analytics, and security. Provided software sales support and in-market customizations for
customers.
- Managed several distributed teams and 10 direct reports. Enforced principles of systems architecture and project management to deliver cutting-edge data access technology on schedule and on budget.
- Implemented an aggressive training program on object technologies and Microsoft tools.
- Negotiated cost-effective contracts with leading vendors including HP, IBM, Microsoft, Oracle, and Sybase.
- Partnered with Microsoft to build a heterogeneous database management system and corresponding data access layer; the core architecture became part of several commercial Microsoft components.
Senior Software Developer
A Professional Services firm - Pennsylvania (1987 - 1994)
Large privately held firm assisting organizations worldwide to optimize their people, risk, and financial management.
Led the design and development of desktop, client-server and mainframe-based financial and HRIS applications.
- Engineered and maintained systems and databases supporting asset/liability management, pension valuation forecasting, retirement and benefits administration and related human resource information systems (HRIS).
- Accountable for the architecture and implementation of new systems using object-oriented design.
- Migrated mainframe systems to desktop and client-server platforms.
- Collaborated with team members to define requirements, test functionality, and resolve technical issues.
EDUCATION & CREDENTIALS
Master of Business Administration (MBA) in Management 1994
Master of Science in Computer Science 1989
Bachelor of Science in Mathematics 1984
Six Sigma Certified 2003
Certified Project Management Professional (PMP) 2005 |
