QUALIFICATIONS:
• Proactive, high energy, persuasive leader with a hands-on style of management, able to function collaboratively and drive decisively in a rapidly changing, rapid delivery-oriented environment
• Proven track record in planning, architecting, and delivering mission-critical, enterprise-grade production applications and systems, both in e-commerce and trading. Experience in guiding buy/build decisions
• Demonstrated ability to manage both internal and out-sourced software development projects to on-time delivery. Knowledge of product life cycle management with reduced development time/implementation
• Effective organization and team building skills, equally able to manage team members, consultants and third-party vendors. Strong process/project management skills coupled with an innate sense of organization, delivery and accountability
• Possesses a strong intellect and the ability to conceptualize strategic plans, identify technical requirements/opportunities and deliver tactical execution to ensure that things get done
• Strong client-focus, communication, presentation and relationship-building skills along with the ability to make the language of technology user friendly. Proven track record in operations management and customer support
PROFESSIONAL EXPERIENCE:
As Co-founder, Executive Vice President and Chief Operating Officer of company that develops novel and powerful technologies for effecting person-to-person payments. Accountable for all operations planning and execution.
• Plan and direct the day-to-day operation and support of all corporate infrastructure, products, services and systems
• Manage all aspects of day-to-day operations, including compliance, customer support, finance (accounting, cash, collection, FX, and risk management), information technology, office space, and supply chain management
• Responsible for recruiting staff for various functions
• Select and manage the firm’s external service providers and strategic partnerships, including US and Mexican banking partners, co-location services providers, card manufacturers, logistics provider, and back-office processor
• Ensure that all information technology and product development activities are properly aligned with the firm’s business strategy and goals
As Chief Technology Officer and member of Senior Management reporting to the CEO, accountable for planning and directing all aspects of the company's technology and product development efforts.
Member of the company’s senior management team that decided on the company's short, medium and long-term goals and strategic objectives.
• Developed and implemented the strategic technology plan for the firm. Insured that all IT activities are properly aligned with the firm’s business model and goals
• Built a world-class technology organization by identifying and attracting talent and delivered elegant and leading-edge technology solutions to clients
• Managed the design, development, implementation, maintenance and support for all corporate IT and trading systems projects
• Managed the selection and management of the firm’s external technology service providers and strategic partnerships
As Vice President of Operations and member of Senior Management reporting to the CEO, accountable for planning and directing all aspects of the company’s day-to-day operations.
• Member of the company’s senior management team that decided on the company's short, medium and long-term goals and strategic objectives
• Managed the company’s day-to-day operations, including electronic bill presentment and payment, electronic and paper check payment processing, payment research, customer service, product development and maintenance, and quality assurance
• Successfully reengineered and reorganized the Operations department, redefined work flows and processing systems, and added new job functions to use personnel more effectively while the company was growing at an annual rate of more than 100%
• Developed and implemented controls and operational procedures that resulted in increased overall efficiency, service quality and customer satisfaction at reduced costs and risks
As a Marketing Manager, accountable for planning and executing all aspects of the company’s marketing efforts.
• Performed market analysis and created financial models and forecasts that facilitated segmentation into relevan target markets. Defined new business opportunities
• Prepared product documentation and business proposals that succeeded in acquiring new large corporate client accounts, including major utilities and financial institutions
• Marketed integrated electronic bill presentment and payment products and services to existing clientele. Tasks included product definition, sales, contract and pricing negotiation, implementation planning and identification of additional business opportunities
• Managed communications flow between the company's marketing, development, and operations departments to ensure compliance with committed product and service quality standards
EDUCATION:
Master of Business Administration
Leonard N. Stern School of Business, New York University, New York
Ph.D. Biotechnology/Molecular Biology
Swiss Federal Institute of Technology, Zurich, Switzerland |
