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International President/GM

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Position
International President/GM
Location Confidential
No
Location
No preference
Willing to Relocate
Yes
Industry
Computers-Services&Consulting
Function
GENERAL-MANAGEMENT--CEO/COO/GM
Compensation
$300,000 to $600,000

Resume Summary
Internationally-proven, multilingual business executive with 20 years of highly successful IT-enabled services and strategy consulting track record. Extensive experience in General Management roles successfully growing international businesses to $100mm+ P&L. Highly motivated by building and executing robust business plans.

Resume Body      INTERNATIONAL PRESIDENT/GM

BACKGROUND

• Global executive who has lived and successfully grown businesses in 5 different countries (Asia Pacific, South America, Europe, US)
• Deep understanding of global markets and how to build and grow technology-related companies and organizations around the world
• Experienced at due-diligence in acquisition scenarios on a global basis
• Successfully executed large merger integrations within international businesses
• Successfully turned-around and grown technology-related businesses internationally and in the US

Seeks International or US-based senior executive leadership role in IT-Enabled services firm.


EXPERIENCE

IT-Enabled Services/Software Company Based in Europe
Senior Vice President & Managing Director – International Operations July 2004-Present

Senior Executive in charge of International (Non-North American) operations, including all of Europe, Middle East, Africa, and Asia Pacific. Executive Team Member.
• P&L responsibility, including Sales, Marketing, Service Delivery, Product Management, Account Management, Operations, Finance, HR, Legal and IT
• $100+ mm revenue, $70+ mm cost base, 450 direct employees, 200+ customers
• Integrated two equal-sized organizations after merger
 Merged Sales, Marketing, Service Delivery teams, and G&A functions
 Turned around money losing services division to top quartile profitability in 12 months
 Increased joint sales results significantly above previous separate company totals
• Grew European business 15% over past 12 months, while overall company revenue has remained flat
• Grew Asia Pacific business 20% over the past 18 months, while overall company has declined
• Offshored critical shared service/G&A functions to India and Eastern Europe
• Lead efforts to develop and execute the strategic and operating business plan for the international business
• Lead regional efforts to grow the existing customer base, acquire new customers and revenue, enter new markets, and build out the management and operating teams
• Lead ongoing efforts to reduce costs and rationalize operations across international operations
• Strategic ownership of Corporate direction for international operations

IT-enabled Services/Outsourcing Company Based in Europe
Senior Vice President & Managing Director – International Operations January -July 2004

Senior Executive in charge of International (Non-North American) operations, including all of Europe, Middle East and Asia Pacific. Executive Team Member.
• P&L responsibility, including Sales, Marketing, Service Delivery, Product Management, Account Management, Operations, Finance, HR, Legal and IT
• $50+ mm revenue, $35+ mm cost base, 300 direct employees, 100+ customers
• Led efforts to develop and execute the strategic and operating business plan for the international business
• Led regional efforts to grow the existing customer base, acquire new customers and revenue, enter new markets, and build out the management and operating teams
• Led ongoing efforts to reduce costs and rationalize operations across international operations
• Strategic ownership of Corporate direction for international operations

IT-Enabled Services/Outsourcing Company Based in Asia
Senior Vice President & Managing Director – Asia Pacific January 2002-January 2004

Senior Executive in charge of Asia Pacific operations, including Japan, Greater China, Southeast Asia, and India. Executive Team Member.
• P&L responsibility, including Sales, Marketing, Service Delivery, Product Management, Account Management, Operations, Finance, HR, Legal and IT
• Turned around Asia Pacific business from substantial money loser to significant profitability in less than 12 months
 Increased revenue by over 70% in 2 years (from $12mm to $20mm)
 Increased customer count by over 400% in 2 years (from 10 to 46)
 Reduced total controllable operating costs by 20% in 2 years, while growing the business by 70%
• Offshored critical shared service/G&A functions to India, reducing costs by $500,000
• Led efforts to develop and execute the strategic and operating business plan for the Asia Pacific region
• Led regional efforts to grow the existing customer base, acquire new customers and revenue, enter new markets, and build-out the management and operating teams
• Led ongoing efforts to reduce costs and rationalize operations across the Asia Pacific region
• Provide strategic direction of Asia Pacific regional operations

IT-Enabled Services/Outsourcing Based in North America
Vice President – Corporate Strategy and Business Development January 2001-December 2001

Senior Executive in charge of Corporate Strategy and Business Development efforts.
• Worked closely with Executive team and Board of Directors to define key elements of strategic direction and ongoing business plan
• Led efforts to redefine product strategy, including product acquisitions and make versus buy analyses
• Evaluated potential acquisitions and negotiated strategic partnerships with third parties

Senior Executive in charge of initial entry into Latin America.
• Developed initial business plan and partnership strategy in Brazil
• Led efforts to develop strategic relationships with Brazilian partner, resulting in eventual acquisition of this partner
• Led efforts to ensure world-class customer service to global customers in Brazil, as well as well as to acquire new Brazilian customers

E-Commerce Company West Coast
Vice President, Business Development 2000-2001

• Interim COO of Operating Company
 Developed initial business plan
 Evaluated and hired senior management team
 Led early product development efforts
 Completed food industry strategic partnerships
 Led fundraising and M&A activities
• Responsible for identifying, evaluating, building and developing new vertical marketplace operating businesses
• Worked closely with executive team and operating executives to evaluate strategic business opportunities and played an integral lead implementation role
• Led incubation of new operating marketplace businesses (e.g., business plan development, fund raising, build-out of management team)
• Negotiated acquisitions, joint ventures, and strategic partnerships with key supply chain partners

McKinsey & Company US and South America
Manager 1996-2000

• Advised senior executives on strategy, operational excellence, cost-cutting, post-merger management, and corporate redesign
• Led client teams in problem solving, implementation, and managing organizational change
• Led and participated in multiple 6-9 month client projects, including:
 Turnaround for a Brazilian steel conglomerate (operations, supply chain, purchasing and supply management, corporate strategy, sales and marketing)
 Post merger management and acquisition integration for a multinational chemical company (purchasing, supply chain rationalization across US and Europe, product management rationalization)
 Growth strategy for a multinational paint and coatings company
 Operational effectiveness (lean manufacturing and supply chain re-engineering) for a multinational diversified manufacturing company
 Operational effectiveness for a pulp and paper company
 Mergers and acquisition analysis and strategy for a principle investment/private equity firm
• Developed, piloted, and led the implementation of an innovative, new event-based recruiting format currently utilized worldwide

GE Capital New York, NY
Summer Associate June-August 1995

• Member of marketing group responsible for structuring and financing debt and equity transactions for a variety of companies used in acquisition financing, spin-offs, LBO’s and distressed company refinancings

CHEMICAL COMPANY USA
Production Supervisor/Process Engineer 1989-1992

• Managed 25 union operating employees in a Chlor-Alkali manufacturing plant
• Integral member of team that broke all previous plant production records through the implementation of reduced unit downtime scheduling and labor productivity increases
• Managed plant maintenance personnel
• Led process improvement initiatives in a Vinyl Chloride Monomer plant

EDUCATION

THE WHARTON SCHOOL, University of Pennsylvania Philadephia, PA
Master of Business Administration – Finance 1996

PURDUE UNIVERSITY West Lafayette, IN
Bachelor of Science in Chemical Engineering 1989

ADDITIONAL INFORMATION

Professional Publications
2000 “Leadership and Corporate Governance Priorities of Latin American Businesses”
1999 Pioneered new, innovative total cost of ownership reduction tool, “Turbocharged Repricing”
1998 Various publications and case studies on lean manufacturing
1997 “A Guide to Local Market Planning”

Activities
1998 Co-founder, Entrepreneurial Mentors Network, Southwestern Pennsylvania
1998 Project Leader, pro bono board governance efforts with The Frick Art and Historical Center
1997 Project Member, pro bono economic development effort with the Pittsburgh Regional Alliance
1997 Co-author, “A Marketing Strategy and Action Plan to Accelerate Economic Growth in Southwestern, PA
1994-1995 Elected Board Member, The Wharton School Ethics Committee
1991-1993 Philadelphia Futures, “Big brother” to a 17-year old inner-city student from a single-parent household
1991-1992 Volunteer Consultant, Delaware Valley Clean Air Council
1991-1992 Member, Delaware Valley Toxic Coalition

Board Memberships
• European-focused hedge fund

Languages
• Fluent in Portuguese
• Proficient in Spanish – Completed intensive language immersion programs in South America (July, 1992 and July, 1996)
• Proficient in French

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