Professional Experience:
Gartner
April 2000-Present
Title: Associate Director, Consulting
Engagement activities typically include the following:
* Meeting with clients to gain an understanding of the current business and technology environments and to understand the future business / technology eeds.
* Performing analyses and developing client deliverables appropriate to the specific client requirements
* Analyzing research findings and preparing written reports and recommendations
* Supporting the sales process via client needs analysis and proposal development
Sample engagements include the following:
* Assisted a diversified media and financial services company with a data center architecture strategy. The engagement consisted of developing a high level financial model for assessing a data center build option relative to collocation and IT outsourcing considerations. The deliverable resulted in board level financial approval for construction of 50,000 square foot data center (Uptime Institute Tier III) facility estimated at approximately 80 million US dollars.
* Assisted a global food grower and distributor with a financial business case for data center consolidation supported by benchmarked data and analysis to global peers of similar complexity. The engagement primary deliverable was the development of a consolidation strategy with associated high level cost estimates for migrating from 27 data centers located throughout the world to three - one in Europe, one in Asia/ Pacific, and one in Latin America.
* Assisted a diversified financial institution by providing meaningful set of infrastructure performance metrics used to justify server and storage consolidation by analyzing current and future business and technical requirements as they pertained to the distributed Unix computing infrastructure. The deliverable directly contributed to the approval for an IT capital investment for a major enterprise server refresh.
* Assisted a leading life insurance company with a vendor selection process for a desktop operating system upgrade for its home office and field network
locations (composed of a combination of employee and independent contractors totaling approximately 7,500 client devices spread across the domestic US). Assistance focused on key activities related to sourcing planning and analysis, and outsourcing vendor selection. Engagement resulted in awarding a contract to a service provider outside of the client’s initial short-list (including incumbent).
* Assisted a Southeastern US state government client with an IT technology validation of it SAP R/3 server and storage infrastructure strategy and a high level skills assessment of IT SAP R/3 technical administration (Basis) support personnel.
Hewlett Packard (formerly Compaq Computer Corp)
June 1997-April 2000
Solution Architect
Provided infrastructure technology consulting services to Compaq ERP clients regarding Windows and UNIX based enterprise server and storage technologies. Overall responsibilities included technology consulting services, maintaining appropriate vendor partner relationships and supporting sales delivery efforts. Summary activities related to the three efforts are listed below:
Consulting Delivery Services
* Provided in-depth technical expertise focusing on ERP infrastructure technologies (ie. SAP R/3, JD Edwards, PeopleSoft) server and storage installation, performance tuning, technical troubleshooting and enterprise system management
* Tracked industry and technology trends as it pertains to Compaq’s enterprise solutions and suggested appropriate improvements and upgrades to customer hardware and software infrastructure architecture to best meet expected business demands
* Trained Compaq customers on general administration tasks of newly installed ERP applications such as SAP R/3, Oracle DBMS, and Windows Operating system components. Trained Compaq customers in the use of Compaq system management tools Vendor Partner Relationships and Business Development Efforts
* Maintained strategic relationships with ERP ISV partner SSA during their BPCS application port to an n-tier environment. Provided configuration support as needed in order to accelerate the porting process to the Digital UNIX platform.
* Maintained Strategic relationships with Microsoft and Oracle by attending appropriate education and promotion events.
* Participated in pre-sales efforts, developed Statement of Work (SOW) and participated in the completion of various RFP responses.
Cardinal Healthcare (formerly Allegiance Healthcare)
December 1994-June 1997
Senior Technical Analyst
Responsible for the business technology needs of Baxter’s BCP (Baxter Customer Products) and BCS (Baxter Custom Sterile) Customer Service and Sales Force users at three major U.S. based distribution centers.
Provided second level IT support to 15 manufacturing plants across the United States. Primary IT support environment consisted of Windows Servers, NetWare Servers, AS/400 applications and Mainframe applications. Responsibilities and accomplishments included some of the following:
* Coordinated the development of Baxter/Allegiance’s BCP business unit’s local disaster recovery plan.
* Provided technical support and administration for Windows file/print and application servers.
* Researched, evaluated, configured and installed technologies that enhanced business unit efficiencies, such as eFax server solutions, ISDN for remote workers, etc.
* Planned, designed and implemented a migratation strategy of over 300 surgical division field based sales laptops to new operating system
* Responsible for the planning, management and presentation of IT related capital proposals for the BCP business unit.
SC Johnson
February 1994 – December 1994
Telecommunication Analyst
* Responsible for administering ISDN based video conference system and training end users on the use of the video conference systems.
* Developed custom applications to correlate consumer product 800 numbers to telecom circuits for the purpose of enhancing the department’s visibility into the telecom providers billing practices to ensure overall billing accuracy. Provided complete documentation and conducted training to telecom operators to administer the application.
* Core member for the evaluation of a corporate wide desktop video conference solution.
Higher Education & Industry Certifications
Higher Education
* Master of Business Administration (MBA), DePaul University, Graduated with a concentration in Strategic Management.
* Bachelor of Science (BS), University of Wisconsin-Parkside, Degree in Business Administration with concentrations in Management Information Systems and Marketing.
IT Technical Certifications
* Certified SAP R/3 Basis Consultant (R/3 3.1 – Windows/Oracle)
* Oracle Certified DBA
* Microsoft Certified Systems Engineer (MCSE)
IT Process Certification
* ITIL Foundations Certification (Exin)
Financial Certification
* Certified Management Accountant Candidate - Expected 12/2010 |
