Qualifications Summary:
* Results-driven professional with 12+ years of experience with Global ERP Implementation, Business Process Re-engineering & IT Project Portfolio Management. Successfully delivered high quality innovative business solutions on time and within budget.
* Proven record of leading large (up to $25M) systems implementation initiatives, related to Oracle Enterprise Resource Planning (ERP), Enterprise Application Integration (EAI), Business Intelligence (BI), Product Data Management (PDM) & Customer Relationship Management (CRM)
* Led teams through IT strategy initiatives & custom application development using CMMI, Six Sigma, SDLC & Oracle’s AIM methodology across diverse technology platforms, various business processes, multiple industries and international geographic locations.
* Core competency in Project Management, Applications Implementation, Global Delivery, Supply Chain, Finance, Life Sciences, Pharmaceutical, Consumer Bus. & Manufacturing.
* Delivered cost savings by reducing the project burn rate by more than 50% and worked with the business to realize tangible benefits related to ROI targets and operations efficiency.
* Expertise in FDA Validation, Acquisitions, Divestitures, SOX Compliance, & Lot Traceability.
* Certified in Supply Chain Management (APICS) and Project Management Professional (PMP).
* Business process experience includes Forecast-to-Plan, Quote-to-Configure, Order-to-Cash, Design-to-Release, Plan-to-Produce, Procure-to-Pay and Account-to-Report
* Key Skills: IT Leadership, Strategy, Project Mgmnt., Team-Building, Communication, Negotiation.
* Certified in Supply Chain Management (APICS) and Project Management Professional (PMP).
GLOBAL I.T. APPLICATIONS DIRECTOR – Hi-Tech Mfg Co. (Oct 2006 – Present)
* Led and delivered a global business transformation and Oracle ERP implementation program (20 months / US$9.1M) on-time & within budget. Reported to the cross-functional Executive Steering Committee consisting of all the company CxOs, VPs & Business Unit Managers.
* Saved more than US$100K annually (approx. 10%) on software license support expense and more than US$1M savings on procurement through negotiations & s/w usage optimization.
* Conceived, proposed & delivered IT project management automation solution using Clarity s/w
* Improved the Service Levels for ongoing support tickets for all applications from 80% to 95%.
* Restructured IT Apps organization, established a PMO and Center of Excellence in Singapore, built a new team of 50+ individuals and maintained less than 5% attrition rate annually.
* Established a global sourcing strategy with key strategic relationships with business partners.
* Assisted with developing and delivering the Productivity Tools strategy and roadmap.
* Led the strategy, evaluation, procurement and implementation of Cognos BI reporting solution.
* Delivered key projects within time & budget (Process Blueprint, ERP Upgrade, new Modules, etc)
* Managing an operational budget of over US$5M annually across 7 countries globally.
* Leading a portfolio of more than 60 IT projects that span across various functions like Finance, Operations, Engineering and HR for all business units & locations in the company.
* Selected as part of the Hi-Potential Leadership program.
SENIOR PROJECT MANAGER - $1B Global Manufacturing Company (Sept 2005 - Oct 2006)
* Successfully leading the Program Management Office (PMO) of a $25+ Million global applications implementation project. Reporting directly to the Steering Committee members consisting of company's Vice Presidents & CxOs and overseeing eight-project team managers.
* Turned around a challenged project towards a positive direction by implementing best practices to ensure scope control, quality assurance, effective resource utilization, risk mitigation, schedule adherence, effective communication and customer service.
* Led the organizational change and delivered return on investment by providing overall project direction while working as the primary liaison and relationship manager with the business units.
* Performing in a matrix organization structure with cross-functional teams consisting of more than 50 individuals, including internal employees and external professional service partners.
* Providing cost-effective solutions that spans across various business processes like manufacturing, procurement, sales, finance, data, organization change and compliance.
* Management duties include vendor relationship management, hiring, employee development and evaluating performance of direct reports.
SENIOR MANAGER - Deloitte Consulting LLP (July 2000 - Sept 2005)
Successfully performed as a Project Manager on large client engagements and coordinated activities throughout the project lifecycle including initiation, planning, execution, controlling and closure. Managed projects that spanned across multiple phases of the implementation, disparate technology solutions and various business processes. Led sales pursuits and practice development initiatives. Consistently received the highest performance rating and an 'Outstanding Performance Award'.
Client: Ethicon Endo-Surgery, a Johnson & Johnson Company
Industry: Medical Devices / Life Sciences / Manufacturing
Role: Project Manager
Project: Supply Chain Optimization
Technical Environment: Oracle/PeopleSoft EnterpriseOne 8.10 (a.k.a. JD Edwards), DSI webMethods 6.1, Advanced Planning System (APS), Cognos ReportNet, Vastera, Legacy Systems
Duration: 18 months
* Managed the overall implementation and completion of all aspects of an $18+ Million Supply Chain Optimization and Information Systems project involving Oracle/PeopleSoft ERP implementation, Enterprise Application Integration and Business Intelligence solution.
* Responsible for project planning, requirements gathering, design, and implementation while leading a team of 25+ Senior Consultants and Contractors at onsite and offshore locations.
* Led process design and functional review meetings. Ensured timely completion of high quality deliverables, coordinated project tasks assigned to the teams and delivered key milestones.
Client: Medical Devices And Diagnostics, a Johnson & Johnson Business Segment
Industry: HealthCare And Life Sciences
Role: Implementation Specialist
Project: Order-To-Cash CAR (Capital Appropriation Request) Preparation
Technical Environment: PeopleSoft EnterpriseOne (PSE1), webMethods, Seibel, Warehouse Management System (WMS), Business Intelligence (BI), Legacy Systems
Duration: 2 months
* Provided consulting services for implementation planning, cost-benefit analysis and overall strategy of a $50+ Million Order-To-Cash Enterprise Application Implementation project.
* Assessed the various alternatives and provided appropriate recommendations for implementing a consolidated ERP application for the US Order-to-Cash function.
* Analyzed the architectural and cost implications for various integrated applications and conducted a reasonability analysis on the proposed model
* Provided recommendations on the change management plan, governance model, cost budgeting and estimating, including the development of a business case.
Client: Estee Lauder Companies Inc.
Industry: Cosmetics / Consumer Business
Role: Project Manager
Project: Business Intelligence Portal
Technical Environment: Microstrategy, Informatica, Data Warehouse, Legacy Systems
Duration: 6 months
* Delivered the implementation strategy for an integrated online Business Intelligence solution that provides high-level and detailed visibility into the various aspects of the organization related to product and process quality using Six Sigma principles.
* Led the team through the various aspects of the implementation while working as the Project Manager for this Quality Performance Measure initiative.
* Defined the scope of the quality performance measure initiative and formulated a conceptual framework to categorize the quality measures. Identified and defined quality metrics that drives accountability. Developed a computing methodology to calculate quality indices.
* Evaluated the existing data sources, conceptualized the technology solution and prepared the implementation plan leveraging offshore delivery model.
Client: Cardinal Health, Pharmaceutical Technologies and Services Group (PTS)
Industry: Life Sciences / Pharmaceutical / Manufacturing
Role: Application Integration Manager
Project: Global Application Integration
Technical Environment: J.D. Edwards OneWorld Xe, webMethods 4.6
Duration: 20 months
* Successfully performed in a technical manager role on a two-year long global enterprise-wide applications integration project for J.D. Edwards OneWorld Xe Implementation.
* Performed evaluation of middleware technology and formulation of Enterprise Application Integration (EAI) implementation strategy using webMethods software.
* Played an instrumental role in the requirements gathering, design, planning, development and testing activities for the EAI project at Cardinal Health PTS.
* Duties involved interface design, client interviews, webMethods implementation, resource management, change administration, and issues tracking.
* Carried out the task of orchestrating the remote development effort by leading a team of developers and establishing a Deloitte Solution center in New York.
* Implemented functionality pertaining to Order Management, Shop Floor Control, Inventory, Manufacturing Work Order, Weigh & Dispense, Payroll, Time & Expense, EDI, Quality Control, Warehouse Management and Human Resources.
Client: Banner Pharmacaps Inc. (Banner)
Industry: HealthCare / Life Sciences / Manufacturing
Role: Manager
Project: Technology Outsourcing And Business Transformation
Technical Environment: J.D. Edwards, webMethods, Lotus Notes, Citrix, Firewall, Data Center
Duration: 2 months
* Provided procurement management advice for acquiring technology-outsourcing services by assisting with planning, solicitation, vendor selection, contract administration, and closeout.
* Delivered a comprehensive RFP (Request For Proposal) that defined the project scope, vendor questionnaire, contractual provisions, and evaluation criteria.
* Organized bidder's conference and implemented an automated weighting and screening system to evaluate prospective vendors.
Client: Cabot Corporation
Industry: Chemicals Manufacturing
Role: Integration Team Lead
Project: Global Application Integration
Technical Environment: webMethods 4.6, Lotus Notes Databases and Global Data Warehouse
Duration: 6 months
* Led the implementation of an Enterprise Application Integration (EAI) solution using J. D. Edwards XPI and webMethods. Accomplish the project goal of integrating various enterprise-wide applications in a diverse team setting.
* Instrumental is designing the overall applications architecture to streamline the flow of information between the various systems. Led the development of integration components and implemented the custom scripted operations and data transformation routines.
* Determined the data migration path, versions control procedures, naming conventions, configuration management, and deployment strategy.
Client: Newgistics
Industry: Business-To-Business Supply Chain Management
Role: Integration Team Lead
Project: Supply Chain Integration
Technical Environment: Oracle 11i, SQL Server, webMethods B2B Server
Duration: 2 months
* Led the integration of custom and packaged applications within the enterprise and automated the flow of transactions with the external trading partners.
* Performed the scoping, planning, design and implementation of the application architecture including functional requirements definition, data mapping and technology assessment.
* Provided knowledge transfer and training to the client staff for maintaining the webMethods integration system and developing new application interfaces.
Client: Pfaltzgraff Inc.
Industry: Consumer Goods Manufacturing
Role: Implementation Specialist
Project: ERP Implementation
Technical Environment: J.D. Edwards, Unix, Oracle
Duration: 2 months
* Worked as a Senior Consultant for implementing the Financial Module of J.D. Edwards ERP system using the Enterprise Report Writer and the Financial Reporting tools.
* Gathered financial reporting requirements, generated financial reports, and analyzed business data while working with the client contacts from offices in United States and Mexico
* Created Balance Sheet statements, Profit and Loss statements, Accounts Integrity reports, and other custom reports.
CONSULTANT - PricewaterhouseCoopers (May 1998 - June 2000)
* Performed as the Systems Integration Lead for the Learninglink project - a firm wide initiative to build a model for e-Learning and knowledge management with the goal to offer clients a well-integrated solution for just-in-time access to the knowledge.
* Prepared the functional requirements definition for the various architectural components of the system. Led the RFP process and the selection of external software vendors.
* Led the implementation of Education Management System, Vignette StoryServer and other applications used for content management, workflow process and personalization. Integrated the newly implemented software with legacy Oracle and Lotus Notes databases.
* Designed and implemented the security authentication model and worked on the development of web-based applications using Object-Oriented technology, ASP, COM, Visual Basic, JavaScript and DHTML on NT platform.
* Involved in the analysis and resolution of enterprise-wide technology issues related to systems integration, internetworking, security, firewall and web hosting.
WEB DEVELOPER - Temple University (Aug 1997 - May 1998)
* Developed Intranet/Internet web sites for Temple University. Created and administered web sites for various departments and faculty at the University.
* Developed an Intranet application for online course registration and transcripts management.
SYSTEMS ANALYST - Ganesh Anhydride (Aug 1993 - Nov 1996)
* Worked part-time on various aspects of information technology projects including programming, system configuration, design, development and technical documentation.
* Developed a stand-alone inventory management system using PowerBuilder 4.0 as the primary development tool and SQL programming techniques.
* Communicated with external software vendors and provided technical support.
* Performed market research studies and communication with third-party vendors.
Education:
* Masters in Business Administration and Computer Information Systems
Temple University; Fox School of Business & Management (Philadelphia)
* Bachelor of Engineering with Honors in Electronics and Telecommunications
Bombay University; Vivekanand Education Society's Institute of Technology (India)
* Postgraduate Diploma in Financial Management:
The City University of New York; Baruch College
Professional Training / Certifications:
* Asian International Executive Programme (INSEAD)
* Certified Project Management Professional (PMI)
* Certified in Supply Chain Management (APICS)
* Certified Business Intelligence Consultant (Microstrategy)
* Deloitte & Touche Consultant Skills Training I & II
* Mastering Distributed Application Design and Development
Methodologies:
* Systems Development Life Cycle (SDLC)
* Deloitte & Touche's Express Methodology for Package Implementation
* PricewaterhouseCoopers's Systems Management Methodology
* DMAIIC (Six Sigma) & DMADV² (Design Excellence) Methodologies
* GEAR (Goals, Explore, Assemble, Rollout) Methodology from webMethods
System Experience
Systems Experience:
* Office Tools: MS Project, Office Suite (Excel, Word, PowerPoint), Outlook and Visio
* Collaboration Software: Clarity, Documentum E-Room, Elite, Kintana, Lotus Notes
* Applications: Oracle, JDE, SAP, PeopleSoft, Siebel, Cognos, Hyperion, webMethods
* Technologies: Java J2EE, PL/SQL, TCP/IP, RDBMS, .Net, SOA |
