Position	Director, Senior HR Manager
Location Confidential	No
Location	No preference
Willing to Relocate	Yes
Industry	Retailing--AllTypes--Incl.ValueAdded-Tech-Distrib.
Function	HUMAN-RESOURCES
Compensation	$100,000 to $200,000
Resume Summary
An innovative senior level Human Resources professional, with an accomplished proven career track record of over 16 years of astute business acumen, codification techniques, district/regional level experience within retail operations, governmental agencies (multiple locations/agencies), etc.
Resume Body      DIRECTOR, SENIOR HR MANAGER
STRATEGIC HUMAN RESOURCES PROFESSIONAL ~ CHANGE AGENT UNITED STATES CERTIFICATIONS SPHR, Senior Professional in Human Resources, Candidate test date: December 2012 Kansas Mediation Association, Mediator Certificate Arbitration Certificate Program, Alternative Dispute Resolution Certificate (ADR) Institute Applied Management & Law, Inc., Employment Law Certificate (ORG‐Program 9608) T-3, “Train The Trainer” Certification/Facilitation Certificate, Walton University-Wal-Mart, Inc. HUMAN RESOURCES EXPERIENCE • Colleges Collective Bargaining Act • Crown Employees Collective Bargaining Act, 1993 • Education Act, (Part X.1) • Employment Standards Act • Environmental Bill of Rights Act, 1993 • Environmental Protection Act • Fire Protection and Prevention Act, 1997 • Hospital Labour Disputes Arbitration Act • Labour Relations Act, 1995 • Occupational Health and Safety Act • Public Sector Labour Relations Transition Act, 1997 • Smoking in the Workplace Act PROFESSIONAL HISTORY EEO Officer/Grievance Writer 2008 - Present The Diversity Project/Dissertation Committee Member (PhD/ABD) • Conduct and direct investigations and hearings to resolve complaints and violations of the law/policies. • Create comprehensive training programs for 1500+ employees. • Deliver speeches; write articles, and present information at meetings and conventions. • Competent at Employment law, Title VII research and grievance preparation services. • Completed graduate work in Healthcare Administration, Public Policy, and Hospital Human Resources. • Preside over and serve on boards of directors, management committees, or other governing boards. • Provide subject matter expertise advice for mediation, and/or other alternative dispute resolution (ADR) options. • Serve as a third party EEO grievance advisor, with 98.3% win rate. Most recent win in December 2011 in Kansas. Human Resources District Market Manager/EEO Investigations 2006 - 2008 Sam’s Club/Wal‐Mart, Inc. (Alaska & Washington) • Implemented action plans for diversity initiatives, increased minority database by 50%. • Assisted with $600 million dollar annual regional sales budget planning for six stores. • Conducted market review analysis of compensation best practices and performance calibration evaluation system. • Developed relationships with professional organizations, colleges, workforce centers, and disability organizations. • Consistently implemented the company's human resources practices and systems in multiple stores. • Executed human resources business plans for the regional/market level district team. • Supervised over six general store managers for all human resources issues. • Identified and developed change management strategy for the region/market. • Increased associate engagement by analyzing survey data, employment trends, and best practices. • Negotiated $1.00 per hour pay increase for Fairbanks, Alaska associates across the board. • Saved the organization $96,000.00 in workers compensation fraudulent claims with a “double check” system. • Partnered with executives, leaders, and employee teams to proactively address the human capital objectives. • Supported the “Open Door Policy” ensuring equal, fair, honest, and consistent treatment of 1.9 million associates. • Managed 36 direct regional reports which included; hourly, mid-level management, and operations. Interim CEO/Human Resources Director/EEO Investigator 2001 -2006 Kansas City Krunch Women’s Football Team/NWFA • Achieved record-level profit, revenue, fan base increases, and customer/fan satisfaction, with 65% increase. • Implemented $100K public partnership to recruit, mentor, and train at-risk youth, the homeless, and others. • Increased enterprise and shareholder value while increasing a positive public image. • Responsible for the strategic and programmatic fund raising, and financial operations of the organization. • Conducted EEO/Title VII investigations. Adjunct Professor (Weekends) 2000 - 2006 Johnson County Community College • Facilitated learning for undergraduates. • Utilized knowledge in adult learning principles, curriculum design, and innovative techniques to encourage learning. Manager & Special EEO Investigator 2000 - 2001 Kansas Human Rights Commission/State of Kansas • Facilitated learning of P&L reports. Supervised professional team. • Reduced operating costs by $700K in the first year. Reduced EEOC/EEO court docket backlog to 0%. • Thorough knowledge of Federal laws. Human Resources Consultant/EEO Investigator (PRN) 1996 -2006 Still Standing, Inc. • Served as “change agent”, utilizing innovative critical thinking for strategic planning meetings. • Created and fostered synergy across business functions, suppliers and global affiliates. • Designed new approaches, policies, and procedures to positively effect continuous improvement practices. • Developed recognition programs in response to data provided in the employee/associate satisfaction survey. • Established a creditable productivity monitoring system, by holding mangers and general managers accountable. • Founded this consulting, project management, and interim executive services company. • Saved 3,000+ jobs from being eliminated and successfully rallied for pay increases, since 1996. EDUCATIONAL BACKGROUND PhD Candidate/ABD, Human Resources Management Capella University, Minneapolis, MN (Anticipated Graduation: December 2013) M.B.A., Business Administration University of Phoenix, Phoenix, AZ B.G.S., General Business Studies Emporia State University, Emporia, KS ASL, American Sign Language (Basic Level) Emporia State University, Emporia, KS ADDITIONAL PROFESSIONAL EXPERIENCE Senior Human Resources Representative, Newman Memorial County Hospital, August 1991 – December 1994 Internships: 1987-1988 summer union manufacturing internships, at Iowa Beef Processors, Inc., Emporia, Kansas. 1989 snack union food production manufacturing and marketing summer internship at Frito-Lay, Inc., Topeka, Kansas. Ministry Experience: Minister of Outreach, 2002-2012, United Methodist Church Faith Based Volunteer, 1998-2012 AREAS OF EXPERTISE • ADA Amendments Act of 2008 • ADA/Disability Laws • Associate Engagement/Relations • Associate Recognition Programs • Bloom’s Taxonomy/Six Sigma • Competitive Market Position/Development • Continuous Improvement/JCAHO • Developing Training Curriculums • EEO/EEOC Investigations • Effective Leadership/Team Building • E-Mail Etiquette • Employment Law • Entrepreneurial Experience • Gender Law/Diversity/Inclusion • Genetic Info. Nondiscrimination Act/GINA • Labor Unions/Employee Free Choice Act • Logistics/Sales Planning • Merchandising & Service Execution • Participatory Learning • Profit & Loss Statements • Project Management/Cost Reduction • Project Management/Cost Reduction • Religious Discrimination • Results Driven Metrics • Retail Associate Recognition Programs • Retail Entrepreneurial Experience • Retail Labor Unions/Union Avoidance • Retail Loss Prevention Measures • Retail Merchants Association Research • Retail Operations Experience • Retail Strategic Planning • Succession Planning • Title VII Laws • Workplace Safety/OSHA NEGOTIATION EXPERIENCE • Adjudication Process • Alternative Dispute Resolution • Arbitration • Conciliation • Conflict Resolution • Deposition Hearings • Distributive Negotiations • Facilitation • Fact Finding APA Research • Grievance Processes • Integrative Negotiations • Litigation • Mediation • Mini-Trails • Mitigation
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