CHIEF INFORMATION OFFICER
DIRECTOR INFORMATION TECHNOLOGY
PLANNING, DIRECTING & MANAGING CORPORATE INFORMATION SYSTEMS
Executive technology leader in health care with proven capacity for developing/implementing strategic plans for business operations. Current experience with Hospital Information System (HIS) conversions, Electronic Medical Record (EMR) and PACS implementations. Design and deliver cost-effective, high-performance, cross-platform and enterprise-wide information technology infrastructures including disaster recovery to meets the hospital's needs. Turnaround specialist and team builder in multi-cultural environments. Experienced managing HIPAA security and other hospital regulatory requirements.
* 5 Years CIO in Health Care
* Hospital Information System (HIS) conversions
* Electronic Medical Record Implementation
* PACS Implementation
* IT Organizational Turnaround / Reengineering
* Data Center Startup, Development & Management
* Technology Architecture & Integration
* Managing Projects & Teams
* Staff Selection / Training / Oversight / Evaluation
* Technology / Business Planning
* Project Planning & Direction
* System Design, Development & Maintenance
* New Technology Research, Evaluation, Recommendations
* Resource Procurement & Contract Management
Hospital Information Systems (HIS) (McKesson Series 2000, McKesson Horizon Pathways, Quadramed, Orchard Lab, DR Systems PACS, Medhost ED, Misys Physician Practice Management), Great Plaines (Microsoft Dynamics) Financial, payroll & HR, Cloverleaf, Kronos, Medselect Drug Dispensing, FormFast Document Management, IBM CICS, MS/Office (Excel, Word, PowerPoint, Outlook, Project, Visio), Windows (95, 98, 2000, XP, Vista), Windows Server 2003, Antivirus, MS/SQL, Cache, Oracle, IBM DB2, IBM VSAM, Active Directory, Exchange, Sharepoint, Lotus Notes
Hardware / Infrastructure:
IBM Mainframe (MVS, DOS/VSE, VM) and Midrange (AS/400, OS/400) systems, Intel Servers, Storage Area Networks (NetApp, EMC), Data Center design (HVAC, UPS, Power Distribution, Cable Management)
Network / Communications:
Cisco networking (switches, routers, firewalls, wireless, fiber channel), VTAM, NCP, Ethernet, Token Ring, Voice Over IP (VOIP), telephony systems, unified messaging, Video Conference systems, copper and fiber infrastructures, secure remote communications, Internet / Extranet / Intranet systems, Blue Coat Web Filtering
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
FM SERVICES, North Wilkesboro, NC http://www.towermonitor.com
Entrepreneurial venture to create products for the radio, TV and cellular industries
PARTNER, CTO / SYSTEMS ENGINEER 2009-PRESENT
Entrepreneurial co-developer of a successful currently marketed product to monitor radio tower lighting for being within Federal Aviation Administration (FAA) specifications. The product is designed to be compatible with tower lighting applications used in radio, TV, cellular and any other industry requiring lighted towers. Co-developed the electronic circuitry and wrote all of the operating system firmware for the actual product. Also co-designed the electronic circuitry and wrote the C Language firmware for the development simulator system. The product is currently in use by organizations such as Radio Disney and Clear Channel Radio.
WILKES REGIONAL MEDICAL CENTER, North Wilkesboro, NC
An 80-year-old, municipally owned, 130 bed hospital with 900+ employees and annual revenues of $150M
CHIEF INFORMATION OFFICER 2004-2009
Recruited to reinvigorate an antiquated IT system and weakened IT staff. Projects included rebuilding the hospital's aging infrastructure to support the advanced applications required in a modern hospital; selecting/implementing a new, state-of-the-art Hospital Information System (HIS) with a full Electronic Medical Record (EMR); turning around an IT team suffering from low morale and lack of respect, and managing and administering the day-to-day operation of the Information Technology department. Managed $2.2M expense and $5M capital conversion budgets, and a staff of eight. Additionally served as a member of the hospital Administration Team, providing input into the overall business and assisting in after hours/on-call administration manager rotations.
Successfully implemented a new Hospital Information System covering clinical documentation, order management, pharmacy, patient access, patient accounting, scheduling, materials management and lab. Negotiated a $2M savings on software and an over $1M savings on implementation services for this project.
* Implementing new financial systems, including AP, AR, GL, Fixed Assets, Payroll and Human Resources; updating all applications supporting Home Care, Hospice, CAP and home aids, including full retraining of clinical and administrative staff; and developing and implementing a Microsoft SharePoint based Intranet.
* Upgrading a Picture Archiving and Communications System (PACS) for radiological exams, providing at least 25% better performance, redundant storage mirrored across two sites for disaster recovery, and nearly twice as much storage as an upgrade of the old architecture would have created, representing a $340K savings.
* Actualizing a fully mirrored dual-site SAN storage environment supporting disaster recovery with approximately $500K in negotiated savings. Designing and constructing two new fiber connected data centers to support the recovery environment.
* Converting to Microsoft Active Directory and Exchange. Executing an all-Cisco network infrastructure to support planned application growth. Implementing web filtering for security.
* Replacing the hospital's antiquated Siemens Rolm phone system with a new Cisco Voice Over IP (VOIP) phone system that cost approximately $200K less than upgrading to a new PBX based system. The new system ran on the existing data network, required significantly less manpower for changes and upgrades, included wireless handsets for nursing and OR staff, was integrated into the nurse call system, and also provided unified messaging so that voice mail and email were fully integrated.
LOWE'S INC., Wilkesboro, NC
A 60-year-old home improvement company with 1600 stores, annual sales of $48B, and 163,000 employees
DIRECTOR, COMMUNICATION SERVICES 2003-2004
Selected to lead the a team of 33 engineers to provide strategic planning, architectural design and maintenance of Lowe's communications network including data, voice, wireless, video and satellite communications for 1,100+ stores, warehouses and corporate locations.
* Managed voice, data and satellite engineering to support approximately 3 new store openings per week.
* Managed implementation of a new store data network that had an estimated $4,000,000 in annual savings.
* Reduced annual expenses by $600K by renegotiating an existing consulting contract.
* Managed engineering of a new very high-speed high-capacity data network to support an interim disaster recovery system while site selection for two new data centers was ongoing.
* Managed the team that designed and implemented the LAN infrastructure for Lowe's new corporate headquarters in Mooresville, NC.
* Performed with consultants a Sarbanes Oxley (SOX) review of Lowe's data networks. Initiated and managed projects that brought the network into compliance with the required security standards.
* Developed and managed a Lowe's Communications Network budget of approximately $50 million in expense and $50 million in capital projects.
CORNING CABLE SYSTEMS (previously SIECOR), Hickory, NC
The world's largest manufacturer of fiber optic cable and supporting components, with revenue of approximately $3B and about 10,000 employees worldwide
CHIEF ARCHITECT 2001-2002
Provided innovative strategic technology direction to the business, pragmatic execution of technology projects, and leadership in the planning and implementation of the entire technology base with particular emphasis on architecture, tools, platforms, and the developing Internet environment, for all global locations. Continued as Acting CIO after the new CIO was hired, at her request, to allow her to develop an organizational design.
* Continued development of integration plans for integration of the European SAP ERP system with the American Software ERP system used in North America. Primary emphasis was on using Enterprise Application Integration (EAI) tools such as SeeBeyond, Tibco or IBM MQ/Series. Longer term planning included moving the entire corporation to SAP.
* Developed architectural standards to be used across all current divisions and future acquisitions.
* Recommended and implemented an architectural change away from Novell to Microsoft based solutions, allowing closer integration with Corning Corporate and easier integration of future company acquisitions.
* Focused on running day-to-day operations for the new CIO, and assisting in preparing downsizing plans including determining staff cuts.
CHIEF INFORMATION OFFICER (INTERIM) 1999-2000
Appointed to top leadership role as VP CIO, to manage Siecor IT during the due diligence phase of Corning's acquisition of Siecor Corporation and other Siemen's assets, and prior to the hiring of a new, outside CIO for Siecor. Managed the new Corning Cable Systems global IT. This included organizational design and management, budget management and project management. The corporate and global IT staff was comprised of over 250 employees in numerous countries.
* Compiled and led a due diligence team for researching about-to-be-purchased European entities, to develop a strategic IT plan, including estimated costs and time tables, for integration into CCS. Developed and presented strategic plan to rave reviews from the executive committee. Implemented the plan immediately following the purchase transaction.
* Began the development of integration plans for integrating the European SAP and Baan based ERP systems with the American Software ERP systems used across North America.
* Organized and held the first Corning Cable Systems global IT managers conference, creating a forum for all newly merged IT departments to discuss strategic direction and for gathering/addressing concerns. Results included a substantial opening up of communications that allowed for the introduction of new and better ideas as well as facilitating project progress.
* Results from efforts included the receipt of three substantial pay bonuses.
DIRECTOR, SYSTEMS ENGINEERING 1992-1999
Manage all systems engineering (staff, network (voice & data), mainframes, midrange systems, servers, storage and data center), and to maintain overall architecture from infrastructure through applications. Develop and maintain the disaster recovery plan and testing enterprise wide. Active member on team of enterprise managers providing IT input and solutions for business strategy and problems.
* IT architecture lead during due-diligence research for new national and international business acquisitions.
* Developed comprehensive disaster recovery system that was used to fully test all of Siecor's ERP and related manufacturing systems for Y2K compliance before the year 2000. SunGard our DR hot site provider said our disaster recovery plan and implementation was one of the best planned and quickest to implement that they had experienced.
* Lead architect for new international factory IT implementations in Canada, Mexico, Puerto Rico and Dominican Republic.
* Implemented IT systems in Japan for Siecor's new Japanese sales and engineering office.
* Developed integration architecture for acquired and new factory startups including international startups and acquisitions.
* Developed and implemented the architecture for a distributed Enterprise Resource Planning (ERP) system based on 18 AS/400 systems connected by a Wide Area Network, making Siecor one of the first companies with a true peer-to-peer WAN connected ERP system. The successful architecture drew interest from numerous large companies, including Harley Davidson and Molson Brewery, who followed our lead and implemented similar systems.
* Rapidly and significantly improved Siecor's inter-department communications, performance, quality and customer service - company-wide through implementation of a Lotus Notes based collaboration system. This system ultimately became the basis of our Intranet and Internet web sites.
Prior Corning Accomplishments:
* Represented Siecor on the Telecommunications Industry Forum (TCIF) a industry standards body for development of ANSI EDI standards for the telecommunications industry
* Designed, developed and implemented C language API's that allowed easy integration of plant floor automation with the American Software ERP system
* Championed and implemented Siecor's first mainframe based Email system.
* Lead architect during Siecor's IBM COPICS to American Software ERP conversion
* Lead architect during Siecor's conversion from an in-house ERP system to IBM COPICS
* Taught CICS programming skills to applications staff and lead a project to convert in-house ERP systems from Cincom's Environ-1 TP monitor to IBM CICS. Redesigned in-house ERP databases and converted them from Cincom's Total database to VSAM.
Entrepreneurial co-developer of a successful currently marketed product by ZSet to provide automatic positioning of logs in a sawmill. The system is capable of learning a mill operating characteristics in real time to adjust for variations in hydraulic oil temperature and log weights to provide both high-speed and accurate log positioning to within 1/64 of an inch. This system has allowed mills to operated significantly faster and get more usable boards from each log. It can be seen at: http://www.zsetcontrol.com
BS Mathematics & Business - Appalachian State University, Boone, NC