VSJ EMAIL: VSJCIOCTO@GMAIL.COM
TECHNOLOGY LEADER • CIO-CTO • CONSULTING PRACTICES • IT-BUSINESS ALIGNMENT• ENTERPRISE ARCHITECTURE • OPERATIONS GOVERNANCE • PROJECT MANAGEMENT • COST MANAGEMENT • IT / BP OUTSOURCING • DATA WAREHOUSE • BUSINESS INTELIGENCE
A seasoned, results oriented information technology executive with over nineteen years of experience in information technology management at division / corporate level within Fortune 100 and management consulting companies, with progressively increasing responsibilities including managing total cost of ownership, delivering efficient business solutions, aligning IT investments with business strategies and managing profitable global consulting practices. Innovative leader and expert liaison between business management and technology groups, providing interim CIO / CTO support for business units, deploying cost effective business solutions and global shared services maximizing business value, fostering partnerships across business units and strategic partners, managing overall technology spend and critical projects.
PROFESSIONAL EXPERIENCE
Apex Global Services, Inc., Principal 2005 - present
AGS focuses on providing interim IT management, enterprise architecture, business alignment, project and outsourcing management support to clients across different industries with a focus on TCO and consistent results.
• Completed risk Assessment and identified risks involved with new Business Intelligence initiatives for one of the pharmaceuticals company and provided overall Strategy for project team and helped in product selection and execution.
• Advising on Strategic Business–IT Alignment, development and execution of initiatives like deployment of Enterprise Architecture, Application Portfolio, future investments, research on Emerging Technologies and trends.
• Assisted in organizing global teams to develop and deploy large Data Warehouse initiative, Consolidate Application Servers and reviewed architecture of Integration Layer to create e-presence for an insurance firm.
• Providing Interim CIO / CTO and Senior IT Management support to businesses across multiple industries. Supporting technology Sourcing Strategies for mid-to-large size businesses while working with vendors and resellers.
• Developing best practices and framework to establish Center of Excellence for Data warehouse / business intelligence, structured methodology to select cost effective tools for client, meeting their requirements for today and near future.
• Developing Outsourcing Strategies to maximize the business value of on / off shore outsourcing without disruption in business operations and deliver solutions faster in today’s competitive marketplace.
AMERICAN INTERNATIONAL GROUP (AIG), Vice President, Office of the Corporate CIO 2001 - 2005
Within Office of the Corporate CIO, established Strategic Technologies Group responsible for aligning IT and business strategies, providing Interim CIO / CTO support for divisions, establishing enterprise architecture framework, evaluating and adapting emerging technologies relevant to AIG, and lowering TCO. Established application portfolio and strategic vendor (products and services) management programs; managing strategic initiatives including data center re-engineering, CMM Certifications, Business Intelligence, etc.
• Implemented Enterprise Architecture Framework and standards for hardware / software that meets AIG’s strategic requirements while reducing complexity and redundancies, ensuring appropriate use of technology across AIG resulting in 15% improvement in timely delivery of projects and total cost savings of $35 million.
• Deployed Application Portfolio Management program with funding approval based on alignment with business strategy, effectively managing project risks (technical, team capabilities) resulting in total cost savings of $24 million due to reduction in redundant / failed projects while increasing effective resource management.
• Provided thought Leadership and assistance in the Consolidation and Organizing functions and resources during acquisition of new businesses or to respond to business needs, for a 9000 strong IT organization, with a focus on expected business growth, pressure to reduce operational cost and increase efficiencies.
• Lead strategic Business-IT Alignment program to align technology initiatives with business goals, with a focus on delivering business solutions proactively within time, reduce technology spend on lights-on, add new capabilities faster and consistent with business vision, and increase collaboration between business and technology leadership.
• Established Vendor management program and developed strategic partnership with key vendors, in area of hardware / software products resulting in licensing cost savings of over $15 million / year and improved vendor support. Deployed enterprise-wide contract management system with full transparency.
• Directed Domestic and global efforts to maximize the business value of corporate data assets through the introduction and successful implementation of highly efficient data architecture technologies, including knowledge management, data warehouse, business intelligence, relational database management systems, and information integration.
• Supported deployment of multi-terabyte data warehouse with key business intelligence capabilities providing single view of customers along with their overall value to AIG, for cross-sell, up-sell, improved customer service resulting in increased business and savings of over $8 million through the retirement of redundant systems.
• Successfully implemented first data warehouse, combining and aggregating information from dozens of disparate global data sources into a multi-terabyte data warehouse capable of supporting the interactive business intelligence requirements of single largest division – an effort that completed both ahead of schedule and under budget. Achieved well over $12 million return on investment in the first year through the retirement of redundant systems
• Supported division level strategic initiatives (i.e. achieving CMM Level 3 certification); while developing Center of Excellence focused on various disciplines including data warehouse, QA, enterprise architecture, J2EE, .NET etc., resulting in increased collaboration, managed business services delivered in consistently and efficiently.
• Provided Interim CIO / CTO management support to divisions (of significant size with up to one thousand IT staff) on need basis and established multiple communication channels to discuss business value of IT and challenges faced by IT effectively with business and technology leadership.
• Implemented internal IT related policies and governing processes to ensure compliance with internal policies and worked with business units to deploy solutions for compliance with requirements of External regulatory agencies like Sarbanes-Oxley, Basel II.
• Led Offshore Services Group, managing strategic relationship with offshore vendors (IT Service and BPO) and maximizing benefit for divisions by providing efficient services, resulting in total cost savings of $30 million.
• Provided Enterprise technology operational support for deployment of business solutions and global managed services with architecture planning, technology risk assessment, leveraging both scale and synergy opportunities, ensuring consistency in overall design / implementation resulting in agile IT Infrastructure and 10% reduction in rate card with improved Service Level Agreements.
• Led several Enterprise wide and division specific application development initiatives successfully including deployment of People soft –HR, Claims processing, Policy administration applications, upgrade to new desktop and server operating systems etc. while exceeding expectations and earning credibility for the group.
• Supported strategic initiatives such as Data Center re-engineering including standardization of hardware / software, enterprise directory, identity management, establishment of various managed business services like Email, Storage, Help Desk etc. resulting in reduced cost and improved SLAs while supporting business continuity plan.
• Managed Emerging Technology group, to evaluate emerging technologies (i.e. Web Services and SOA, Grid Computing, Storage etc.) relevant to AIG, select technology and develop enterprise-wide deployment strategies based on AIG’s needs resulting in adoption of new technologies successfully in time and reducing cost of adoption and training.
ELECTRONIC DATA SYSTEMS (EDS), Managing Consultant 1999 - 2001
Established and managed E.Business, Systems Convergence and Enterprise Architecture practices focused on providing solutions to clients primarily within Financial Industry, and leveraged EDS global expertise and resources growing these practices to bring in $45 million of annual revenue and achieving 12% margins. Managed overall business development strategy, key client engagements and relationships with overall P/L and SLAs, established business partner alliances with vendors in area of hardware, software and services.
• Managed initiative to consolidate multiple data centers to reduce operational cost by 20% while integrating multiple legacy applications and delivering web-based front-end applications supporting multiple delivery channels resulting in higher customer retention and added functionality for a global bank.
• Managed long term $10 M / year engagements to provide back office support, development of enterprise level data warehouse targeting global security positions, and integrating data from dozens of legacy applications.
• Managed development of Center of Excellence with focus on best practices, reusable templates and components, resulting in knowledge sharing and management.
• Managed initiatives to develop Tri Party Repo System architecture for a large bank, E-Commerce solution for major Insurance firm, B2B exchanges for start-up firms with a focus on Letter of Credit, Asset-backed financing market.
MERRILL LYNCH, Vice President 1994 - 1999
Directed and managed division-wide efforts to establish architecture framework; developed and deployed reusable components and services; built and delivered transaction enabled web applications for financial consultants while leveraging legacy systems and emerging technologies enabling firm to retain leadership.
• Managed Data Support Group and provided a single point of contact and full database administration support to several application groups of Trusted Global Advisor. This resulted in centralized control and cost management.
• Managed a group of 50 + DBA, System Administrators and provided single point for all data related needs in all environments across multiple Operating systems and DBMS including DB2, Oracle, Sybase etc. Implemented replication of data across multiple regions and applications.
• Led the design, development and implementation of Compliance Archive and Retrieval System to meet SEC’s compliance requirement regarding electronic communication between Financial Consultants and their clients.
• Implemented Product Alerts, a web application for delivering personalized, relevant and timely information to users based on user’s individual preferences, interests and priorities. Directed design and deployment of EAI solutions.
• Managed the efforts to re-design CSCP Application (Middleware) Server because of its performance problems and deployed Data Access Framework to address them in support of Research & Analytics application.
FIRST CHICAGO TRUST OF NEW YORK, Enterprise Architect 1992 - 1994
Led STIPS architecture team and directed efforts for data modeling, process design, providing database related support etc. STIPS streamlined functionalities of Transfer Agent and added capabilities for DRP / ESP.
CITICORP MORTGAGE INC, Senior Systems Architect 1990 - 1992
Managed NOS design team responsible for data modeling, data base administration, synchronization of data via real time updates of DB2 tables from Sybase, process design and coding. Implemented functionalities to originate and service mortgages, conduct backend processing required for mortgage-backed and debt securities, and role based security.
EMPIRE BLUE CROSS BLUE SHIELD OF NY, Systems Architect 1988 - 1989
Deployed CIRS application to resolve customer’s inquiries faster and improving claims processing time by 20% and achieving higher customer satisfaction.
CONSULTING 1986 – 1988 / 1989 – 1990
• Designed and implemented Producer Reporting System for Continental Insurance leveraging DB2 / CICS.
• For Brown Brothers maintained SONIC System, for securities buying and selling using IDMS/R, CICS.
• For City of Newark, designed VSAM, IMS databases and developed billing application.
• For AT &T provided DBA support for customer billing and inquiry applications.
EDUCATION
M.S. (Computer Science), New Jersey Institute of Technology, Newark, New Jersey, USA
COMPETENCIES IN ACTION
Leadership/Business Alignment Strategy / Execution Growth/Change Cost Management / Partnership Innovation / Collaboration
Led the development of enterprise architecture framework, adoption strategies and standards for financial services firm with 9000 IT staff /$ 1.9 B annual budget operating globally in 85 + countries.
Efficiently executed tactical initiatives like migration to new OS; while planned for strategic initiatives like reducing total cost of ownership, adding new capabilities & achieving overall business alignment.
Provided leadership with consolidation and organizing functions and resources during acquisition of new businesses or to respond to business needs, for a 9000 strong IT organization, with a focus on expected growth.
Led the Strategic Vendor Management program and focused on key vendors to establish strategic partnership, reducing number of vendors and negotiated contracts, SLAs, volume discounts, with net annual saving of $15 M.
Evaluated emerging technologies relevant to AIG and developed strategies for quicker adoption by establishing “Center of Excellence” for various disciplines.
Initiated and drove the strategic initiative to provide interim CIO / CTO, project management support to divisions on need basis, allowing for business continuity when local management is not effective.
Directed global effort to maximize business value of corporate data through successful implementation of highly efficient data architecture, data ware houses and business intelligence capabilities.
Successfully led IT organizations through many initiatives aligned with overall goal, to provide agile environment and support business proactively in a cost effective manner.
Led the planning, development of technology portfolio assessments and inventory. Managed the consolidation of IT infrastructures from acquired businesses into core AIG Core IT infrastructure.
Led the adoption of Integration Layer Services based on Messaging, Web Services, Components etc., expediting delivery of web enabled solutions and reducing cost.
Established effective working relationship between IT and Business management, by aligning IT initiatives with business priorities, creating channels to discuss challenges and accomplishments.
Developed IT strategic plans to align with corporate and line of business strategies, leverage synergy across divisions and reduce TCO and increase ROI and client satisfaction. Established enterprise technology standards and renegotiated contracts that drove down operational costs and technology spend.
Drove the development of enterprise technology roadmaps and technology investment framework to guide strategic planning and IT investments.
Collaborated with Microsoft, IBM and other strategic vendors to discuss their vision, product roadmaps and provided input on needs of Financial Services and paved way for many innovative solutions.
Led Offshore Services, managing offshore IT and BPO service providers, to maximize the benefit by providing efficient services resulting in saving of $30 M.
Led the development of technology rationalization strategies, roadmaps and actions plans to drive down costs of $1.9B IT portfolio and increase new capabilities.
Initiated and drove tactical plans for optimizing technology product portfolio lifecycle management for improved asset management.
Managed distributed teams in globally, spearheaded quick and effective turnaround on implementing scalable e-business solutions.
Collaborated with MIT on collaborative filtering and agent technologies.
Mentoring and guidance to a team of over 300 technical staff globally supporting enterprise wide and division specific technology initiatives.
Led development of technical architecture to develop web enabled thin client applications while integrating and leveraging existing investment in legacy applications and infrastructure.
Led consulting practices focused on providing EAI, E.Business, Architecture, BI solutions to clients and achieving 12% margin with annual revenue of $ 45 M while leveraging just-in-time resources globally.
Due diligence of offshore vendors and capability in support of build out of Global Delivery Services strategy.
Collaborated across multiple divisions and developed shared services, established extended architect group, knowledge portal, and subject matter experts and lowered the cost of deployment.
Corporate Strategic Planning
Interim CIO/CTO Mgmt
IT Governance
Technology Management
Leadership
Team Building
Business Development
Client Relationship
Consulting Practices
Enterprise Architecture
Corporate Standards
Emerging Technologies
Center of Excellence
Enterprise Solutions Division Solutions
Enterprise Application Integration
Consulting
Software Engineering IT-Business Strategic Alignment
Portfolio Management
eBusiness Strategies
Business Case Management
Project Management Office
Business/Product Development Communication
Mergers and Acquisitions
Infrastructure
Strategic Vendor Management
Outsourcing: Onshore /Offshore
Organizational restructuring
Development and Deployment
Operational Efficiencies
Disaster Recovery
Conformance with compliance Strategic and Tactical balance
Competitive Edge Innovation
Business Intelligence
Shared Services
Business Continuity Planning
Strategic Partnership Financial Management
TECHNICAL BACKGROUND
Databases: UDB/DB2, SqlServer, Oracle, Sybase, Informix, SQL Base, Paradox, IMS, IDMS, VSAM
DB /BI Tools: Cognos, Ab Initio, Ascential, Micro Strategy, Crystal, Business Objects, SAS, Informatica
Languages: Java, VB.NET, C, C++, WSAD, Visual Studio, PB, Pearl, SQL, Shell, SQLWindows, COBOL2, CICS, CLIST, JCL
Op. Systems: Windows, UNIX, Linux, OS/2, AS400, VMS, MVS, CICS, TSO
CASE Tools: ErWin, Knowledge ware ADW, IEW, METHOD 1
Hardware: Intel, HP, RS/6000, SUN, IBM Mainframe, DEC VAX, AS/400, Grid, Blades, SAN
Productivity Tool: Office, Project, Visio, Knowledge Mgmt, IM, Portals
Methodology: Object Orientation, BPR, JAD, RAD, IE, Waterfall
Application Platform: J2EE. Microsoft.NET, Web Services, SOA, Messaging, Web Sphere, Legacy – COBOL, PL1, CICS, ADSO |
